Customer service IS STILL ALIVE!…read more This shop recently did nano-ceramic window tints on our motorhome. Prior to choosing Deluxe Window Tint we did our research as well as contacted many other companies, Albert(the Owner) really impressed us with his pricing, diligence and response times so we decided to go with Deluxe Window Tint. I dropped the motorhome off in the morning and it was done and ready to pick up in the afternoon. Upon my arrival I noticed what appeared to be some damage to an awning and pointing it out to the employees. Ultimately Albert made a return trip to the shop and we discussed my concerns. His very first statement put my mind at ease "I am not here to deny anything, only to understand the situation and take care of our customer". WHEW! (This was not the response I was expecting after recently dealing with another company who wrongly wired our Jeep up for flat towing behind the motorhome. The next morning that shop foreman was very arrogant when I pointed it out and asked to have it corrected. The installing mechanic looked at my paperwork and immediately said he would have it done in 20 minutes. That shop foreman made it a point to not acknowledge me for the next 20 minutes as I waited in the showroom). As Albert and I looked at my concerns and discussed what could have, as well as what could not have, happened there was nothing but professionalism and discovery evident. After a while it became clear that I was wrong and they had in fact not damaged the awning. It was an embarrassing moment for me as I apologized profusely to both the employee as well as to Albert. They understood how I could have misinterpreted what I had seen and graciously accepted my apology. As we all know things can happen(or in my case, not happen), it's how they are dealt with that truly define a company's culture and an Owner's core belief. In the end I left the shop with plans to bring my Jeep back for window tinting as well, that's how impressed I was. Don't hesitate to trust this shop to do what's right! Thank You, Albert(and crew) for being a standup guy as well as for doing a fantastic job on our motorhome! The Jeep is next!

This place is awesome!!!!! I hit them up through Yelp and they got back to me very fast and were…read moreable to do my windows next day. Albert went over everything and answered all my questions about tint matching and what would look better. The whole process took less than two hours and was seamless. I ended up taking my laptop and working from the mimosa house (7 min walk) but Albert also asked if I needed a ride which was super nice. Inside there establishment though, is coffee bar, massage chair, tv, comfy couch, candy, everything you would need to wait comfortably while they work on car. The tint comes with a lifetime warranty and the service here is unbeatable. When I inquired on Yelp they gave me the three options they have for tint options and pricing. Very upfront which is nice and I was able to do some research on my own looking up the names of the tints to see what I may want when I get there. Overall I can't imagine going to anyone else now in the future. I had a lot of friends recommend people who can do the tint for cheap, but for quality and a job done right I thought the pricing here is very fair and so I will only be coming here and recommending Deluxe Window Tinting!!

amazing & kind service, I was provided with accurate information and opinions as well, there are…read moredifferent types you can pick from depending. I'll be back for my windshield

Art is PHENOMENAL!! He is responsive and a good businessman. He advises without being pushy, tells…read moreyou what he thinks would look good and then respects your opinion if you want something different! I had a super pleasant working experience with him. I was nervous about my brand new car being tinted but Art and Deluxe made me feel comfortable. It took him less than 2 hours on a Saturday morning to tint all of my windows.... And as you can see my baby looks BEAUTIFUL!! (Yes I know I need a car wash but that will have to wait now until the tin cures)

Returning customer here! My son got a new car and wanted his windows tinted once again. So we…read morereached out to Alex and was able to accommodate him with an 3 o'clock appointment. Got there Alex advised us if the tiny level options. Left the car and came back in a timely manner. Alex explained to let the tint settle for two days and that was it. Easy peasy. Thanks Alex once again for great service and price point!

Alex was very professional and punctual. I got tints for my wife's car and it exceeded my…read moreexpectations 100%. He does great work, very friendly and the appointment scheduling was easy. He also texted the day of the appointment to follow up and confirm. My whole experience at 916AutoWorks was amazing and I'll be bringing all my cars and referring my people here!

Friendly customer service with a smile. Very responsive and quality service…read more I would go back and would recommend this place to anyone

Update Michael Justis blocked me after confronting him as feels threatened;…read more His response "Your recent review and the way you have been communicating with me have crossed the line from a customer concern into something that is disrespectful and malicious. Involving and promoting other shops in your review while making accusations about our work is inappropriate and unfair, especially when those businesses were not part of the original transaction. Because of the tone and conduct in your messages, you will not be meeting with me or any of my staff on Monday or at any other time going forward. I will not tolerate being spoken to in the manner you have been addressing me. If you believe you have a warranty concern related to XPEL products, I am happy to refer you to another certified XPEL installer who can assist you with evaluating or processing any potential warranty claim. That would be the appropriate path moving forward. I wish you the best and hope you are able to resolve your concerns through another certified shop." keep in mind he's the one who contacted and showed up first . to multiple shops after I chose his competitor(s) haven't seen this man since 2024. Not even asking for free work or anything warranty related. After he did this whole act he must be called out especially as an adult business owner with a law degree like himself. My response; Michael Justis This response is exactly what I expected. Instead of addressing the workmanship concerns, you're choosing to label my feedback as malicious and shut down any opportunity to actually review the issues. What's inappropriate is refusing to stand behind your work when a customer raises legitimate concerns after spending around $7,500 on a full vehicle wrap and related services. My intention was simply to have a professional conversation and give you the opportunity to inspect the areas I mentioned. Multiple installers have already pointed out the same issues with visible edges and areas that were not properly tucked. That's not an accusation--it's a quality concern. Your decision not to even look at the vehicle or discuss a resolution speaks for itself. I will continue addressing the issues with another certified installer as suggested. Take care.

Took my truck here for tints and they burned my headliner with a steamer. That's interior damage…read morethat wasn't there before completely unacceptable for a professional shop. Be careful bringing your vehicle here. I wouldn't trust them again.

The service was amazing. They did an amazing job and was very reasonable price for all four…read morewindows and the back window and the small part of the windows. They were so good I went back with another car as well. Will continue to get my windows tinted here.

Great customer service, the work was done very quickly and high quality. The value was also…read moreunbeatable. I definitely recommend this place.

I came by and had the rubber/molding of my windshield popping out. They took a look, let me know my…read moreoptions for the repair and gave me a fair price. They got it done within 30mins. Gentlemen who helped me was very kind, professional, and knew what he was talking about. Any small windshield repairs are also worth coming here. They won't charge you insane amount.

I meant to add this review a month ago, better late than never!…read more Genesis team is amazing, they did a hell of a job on my car, full PPF, and tint. It looks beautiful! Thanks for the suggestions and the hard work yall put into my car!

Excellent response. Easy to schedule, competitive pricing for films to reducing reflections into…read moreneighbor's yard. Invisible with a warranty

Best Place in SAC for Window Tint, I have done few vehicles with them. all came out great!read more

Great work and customer service!…read more The 3M ceramic tint was a perfect selection! Well worth the money spent!

We've had 3 of our teslas get 5% tint and they did a great job. They are so quick with the service…read moreand are very accommodating with appointment times. They are our go to for every car!

Awesome customer service very flexible with scheduling super reasonable price overall great…read moreexperience

The service and quality of work was great. The price was very affordable too! I will definitely be…read moreback.

I had a 10 am appt with Freddie today and they were a no show, they were not open even though it…read morewas 10am the time of my appt and when they are supposed to open. I waited until 10 after 10am and left as I was also 15 minutes early. Im not a fan of any business missing an appointment without notice and does not honor and keep their own published business hours. This was a huge waste of time for me this morning.