12/12/2025 I was told the Auto Care Center on Parris Island…read moreGateway in Beaufort, SC was fair and honest, so I sent my daughter there to have her battery checked. Because she arrived late in the day, they asked her to leave the car overnight. The next morning they told her the battery was bad and quoted over $350 to replace it. She called Sam's Club in Bluffton--$140 with free installation. When she called the Auto Care Center back, they said she still owed $63 just for the battery test. Running late for work, she told me what happened, so I called the manager, Gary. When I questioned the $63 fee--especially when local auto parts stores test batteries for free--his response was, "I got to pay taxes." He repeated this instead of reconsidering the charge. Ladies, be aware before you take your car there.

This company is terrible, they take an average of two to three weeks for simple repairs, they…read moreovercharge and repairs fail after a short time. They charge tax on their invoice then double tax you when they run cards for processing. Tax on a tax. Just paid them 2,000 for a catalytic converter and within one week my vehicle died out. They tried getting me to sign my title over to them without letting me know what was wrong with it and when I told them I wanted to get it towed to a dealership for a second opinion, they jammed my doors so that I couldn't get access into my vehicle, thereby loosing thousands in tools, materials and equipment. Auto Care Center is an absolute joke. They love giving one price before the work and adding hundreds onto the bill when you go to pay. Go anywhere but here!!!

I took my vehicle to Boundary Street Collision for rear-end damage. The staff is polite and…read morefriendly. They all were a pleasure to talk too. They did an impeccable job on the tailgate & rear bumper. I drop vehicle off on a Monday morning Tuesday of the following week ,before close of business my vehicle was done. Ready for pick up. I truly thanked them for getting my vehicle done in a timely fashion.I truly want to thank George Hall for being patient with me.Once again the staff and service was excellent. Kudos

Unfortunately I hit a deer. My Kia needed a lot of work. Parker was helpful, kind, very…read moreknowledgeable and attentive. Himself and his team did amazing amazing work! When I got my Kia Sorento back, it looked better then the day I drove it off the lot brand new! If you need body work done, this is the best. Hands down. I am so glad I brought my car here. I still marvel is the beauty of their work! Thank y'all so so much!!

Came here as I was referred by Mercedes Benz of Hilton Head. My car was reared ended in a car…read moreaccident. I came here for an estimate and was advised the car was drivable. I pointed out the wires hanging and they were just tucked back in by hand. Just to fall out when I drove off. So based on that I went supermarket shopping only to learn that the trunk won't close that was rear ended. So the car then needed to be towed back here. Communication was not the best and I would call to get information constantly. Since parts had to be ordered and the car was a year old the process took seven weeks. All the while no communication and they have my vehicle sitting outside in the back of the building. When it was ready they called and I left my rental there to get picked up. Only to later find out the trunk still did not close. So I have to bring it back and they said it will be awhile. Well since I no longer had a rental I had to wait. Thankfully it was only a couple hours not a half a day. The accident was bad but this place doing the repair just added to my pain and aggravation. The only positive is they worked with the insurance company to get paid.

WORST OF THE WORST!!…read more very unprofessional service for details (touch up) JOEY AND ANOTHER tall guy with a beard. didn't know how to take care of some little tiny scratches or a 3" scratch. JOEY not sure if is the owner or not but he shouldn't be doing the jobs. please if you have a NICE CAR don't take it to this place. plus they were dirty and left dusty the inside of the truck.

Island Auto Service prides itself on quality advice backed up by quality service at a fair price…read more If you are new to Hilton Head Island, search no more. Ron at Island Auto Service will take care of your car's needs.

Extremely over priced. Told couldn't do Alignment on car…read morebut charged $95.93 for the inspection. Changed a wheel lug. Charged $18.99 for part and $149.99 for labor.

Ive always have had great service at this dealership! From service to buying a vehicle here…read more Everyone always seems honest and fair. Unlike Auto Nation in Hardiville. Do not go there , they lie and dont call you back if your vehicle is getting serviced .

PART 2 (See Part 1: @ Butler Chrysler Dodge Jeep: Car Dealers)…read more Don't just take my word alone. This dealership has been given a business rating of "F" due to its unresolved customer complaints... (See: http://www.bbb.org/north-east-florida/business-reviews/auto-dealers-new-cars/butler-chrysler-dodge-jeep-in-beaufort-sc-235954080) Even though the spare tire was dirty (because it was taken from the under carriage of the vehicle) the threads were perfectly new; however, the tire pressure sensor on the scratched rim was different from the other three. The Service Manager told me herself that the mechanic replaced the tire pressure sensor. The next morning (10:00 am) when I didn't hear from the Service Manager I call to speak to her; however, I was told that she was in a meeting so I spoke to the Service Advisor. I asked the Service Advisor how did the sensor break and he said he didn't know but, the mechanic do not normally work with duallies. I told him nevertheless, the mechanics should use precision and care when handling other people's property, that's what professionals do... Even if something goes wrong I would still expect to be made aware, immediately. Sometimes things go wrong but, don't be dishonest, that makes things worse. This is what I would expect from a professional dealership service department, as a valued customer, HONESTY. I just paid about $80,000 for a brand new vehicle (10 days old). A OEM Replacement set of Wheels/Rims for Dodge Ram 3500 (DRW) will cost roughly $3,000 not including labor (about $500 per rim). The Service Advisor sated that he was sorry that this happened; however, he did not have the authority to approve payment for the damage. He would if he could but, that permission has to come from the Service Manager and that right now she in a meeting and I should expect a call later in the day. At about 3:50 pm, I got a call from the Service Advisor. He said they are still working the issue and he will see what he could do. I asked him what does that mean "see what he could do?" He said the mechanic said that he didn't switch or scratch the tires. I told him to consider the evidence I presented, to include the irregular tire valve sensor (that he broke), it is clear that something is not right. Additionally, I did not authorize any work to be done on the right side of my vehicle. I told him that courage to do the right thing was lacking by not only the mechanic who made the repairs but, also by yourself the, Service Advisor, and the Service manager; even after I presented you with the clear evidence of negligence (damaged rims), unsafe practices (dishonesty), and not providing critical information (questionable integrity); there is no evidence that anyone in a position of responsibility is taking this matter as serious concern for me the customer or for yourselves (the Professional Service Department of a leading Dealership) . The Service Advisor stated that the broken valve and replaced sensor was written on my service repair ticket. I told him that's even more proof that the service department was negligent in handling my vehicle and further supports the mechanic and Service Manager's attempt to cover up the issue. The Service Advisor said that he was stuck in the middle, that he understands and agrees with me however, he would have to convenience his Service Manager and that he would call me later. After doing a little research, I found out that each of my tires have a Tire Identification Number (TIN) and the TIN on the front right tire is, in fact, the TIN of my spare tire. I did not authorize any service to the right tire and now I question the stability of the rim (to what extent is the tire damage? Was it slammed to the ground? Does it have a crack? How did the valve sensor get damaged? Was it an accident or deliberate? IS MY VEHICLE SAFE AFTER TAKING IT TO BUTLER CDJ IN BEAUFORT SC FOR ROUTINE SERVICE?) I have surmountable evidence that this dealership service department lacks care, honesty, and integrity. I'm seriously considering legal action. I cannot speak for the other people or other departments, I hope there is some concern, honesty, and integrity amongst them...However, my experience with the Service Manager and Service Department was alarming. I am not satisfied with the service I received from this dealership. At the point I would warn others by telling them about my experience with Butler CDJ Service Department.

I highly recommend Doctor Auto! the mechanics were so helpful and thorough. My car had some pretty…read moremajor issues and they worked with me to enable me to find the best possible solution. Honest guys, excellent service! Veteran owned.

My wife and I stopped by Doc Auto the Friday before Thanksgiving to meet with the owner Aleczander…read moreFillinger to discuss repairs on our 2015 jeep, we provided a diagnostic report reflecting codes P0205, P0305, P0300 which he claimed to be familiar with. He stated that the engine needed injector replacement based on the report. He wrote up an estimate for $1,476 and asked for a $1,202 deposit claiming that was to cover parts. He went on to say that he eats these jobs for breakfast and that he would try to squeeze it in before the Thanksgiving holiday or even come by on Saturday to begin the work. 11 days later having not heard from him we decided to stop in and check on the status of repair, Aleczander greeted us stating he had not begun the job suggesting if we were going to micromanage his work we could get a refund and go elsewhere. I would strongly suggest to anyone thinking of going to this repair (Doctor Auto) shop to consider going to someone more reliable.

The dealership told me it would take a week and $1700 to replace all four of my tires, but Airport…read moreTire took 45 minutes and only charged me $600! Quality work, amazing service, and accessible location, five star experience!!

I've been very satisfied with Airport for over 10 years and recommend them without hesitation. They…read morehave fixed flats, rotated the tires, installed new tires and more with competent, friendly and fairly priced services. Most of the times I've arrived without an appointment and was on my way within a half hour. Give them a try, you'll see why we like them so much.

Our 2017 Kia Sorento SUV collided at night with a large deer at high speed. I was heartbroken with…read moremisfortune (and the deer's) and wondered who could possibly repair the passenger front fender and grill back to the beautiful condition in which I always kept our vehicle. After checking with trusted resources, I decided to take the vehicle to Ray's Collision Center. I was still so upset about the accident that I was at a loss for words trying to describe my expectations for the repair. Ray's staff kept us informed of the progress, and a couple of weeks later, I was once more speechless. When I saw the repair, not only did the vehicle look like new again, but all the forward looking electronics functioned perfectly. I heartily recommend Ray's for repairing this kind of accident. They demonstrated the knowledge, skills, experience, and courtesy that we expect for first-rate businesses. Thank you, Ray's, for making our Kia shine again!

Our son was taking us to lunch when he pulled forward too far and went over the parking curb, as we…read moreall have done many times. However this time, when he backed up, his bumper was completely pulled off. The local dodge dealership recommended Ray's so we headed right over to them. They were so helpful and when they learned our son was changing duty stations the following week, they fixed the bumper that day. I can't even tell you how much stress they took off of our sons shoulders. Anytime we see or hear of someone looking for a body repair, we will always send them to Ray's. We couldn't say thank you enough!