12/12/2025 I was told the Auto Care Center on Parris Island…read moreGateway in Beaufort, SC was fair and honest, so I sent my daughter there to have her battery checked. Because she arrived late in the day, they asked her to leave the car overnight. The next morning they told her the battery was bad and quoted over $350 to replace it. She called Sam's Club in Bluffton--$140 with free installation. When she called the Auto Care Center back, they said she still owed $63 just for the battery test. Running late for work, she told me what happened, so I called the manager, Gary. When I questioned the $63 fee--especially when local auto parts stores test batteries for free--his response was, "I got to pay taxes." He repeated this instead of reconsidering the charge. Ladies, be aware before you take your car there.

This company is terrible, they take an average of two to three weeks for simple repairs, they…read moreovercharge and repairs fail after a short time. They charge tax on their invoice then double tax you when they run cards for processing. Tax on a tax. Just paid them 2,000 for a catalytic converter and within one week my vehicle died out. They tried getting me to sign my title over to them without letting me know what was wrong with it and when I told them I wanted to get it towed to a dealership for a second opinion, they jammed my doors so that I couldn't get access into my vehicle, thereby loosing thousands in tools, materials and equipment. Auto Care Center is an absolute joke. They love giving one price before the work and adding hundreds onto the bill when you go to pay. Go anywhere but here!!!

Todd and his wife are sweethearts--everyone I met over there like Louie and John are incredibly…read morekind and professional. They didn't need to do this but they even gave me a ride back to the house I'm staying at near their shop while they did an oil change on my car. After I told Todd I had a long drive back home in a couple of days he even did a checkup on the car without me asking for it to make sure everything would be in good working order for my trip! I can't recommend them enough :)

PLEASE PLEASE READ!! Just because the price is cheap doesn't…read moremean it's good.These people are shady as hell.They basically scammed me by fixing things that didn't need to be fixed.My car literally was the same as how it first came there. I came in to fix my master cylinder then upsold me on a serpentine belt that wasn't needed at all then they told me it could've been my ABS module and instead of checking and confirming they were like yeah lets just fix the thing they asked for and move them along.Starting a service I DID Not APPROVE just to tell me that bleeding the brakes manually didn't do anything then using the machine.They stopped when i told them I did not want that service so now i paid $700 something just for my car to be sitting in their lot for 4 days while they twiddle their thumbs. Location is not that great either.MORAL OF THE STORY: Don't waste your precious time on a garbage shop like this. Just for your sanity...

Once we moved to Beaufort I needed to find a honest, reliable place to take out truck for service…read more Complete Express was recommended multiple times- it's a local owned - been around for a long time. I have been here for a few oil changes and when my engine light came on - the Nissan place gave this long long list of things that need to be fixed. The cost was over $2,000 when they were done. So I took it to these guys - they did a diagnostic and most of the stuff Nissan said needs to be fixed did not - and they engine light was an emissions thing- they fixed the hole for $120 dollars where as Nissan said I'd need a totally replacement for $1000 plus all this other stuff -- if you want honest, reliable, knowledgeable-come here.

After a complete diagnostic task Mike & his crew were able to get me on my way in my F150. Highest…read morerecommendations.

I was desperate and needed my car fixed quick. He came over a couple hours later and fixed my…read moreSubaru on a Sunday! He is fair on his prices and is very professional.

Shae is quick to respond and reasonable in his pricing. I needed rotors and pads replaced on truck.read more