This is the 3rd time we've used JJ's they have done a spectacular job each time, it's what's kept…read moreus coming back. Their customer service was excellent and they were quick to give a quote and get our service/repairs scheduled and finished in a timely manner. Will gladly continue to recommend their business to friends and family.

The team at JJ's did an outstanding job on repairing & repainting my cars. The owner (Juan) is a…read morevalued customer & friend I met at MVP gym, where I lifeguard. I was sooooo pleased to see his smiling face when I went in for a quote. I immediately knew that he was the one for the job. Juan is knowledgeable, thoughtful, fair and honest at work and outside. He was quick to get my car fixed. After that I had him do some touch ups on my mum's car and my aunt's car. I liked the value for money. More importantly, I like to support nice local small businesses.

Excellent customer service! Me and my friend go in a car crash on our way back to Utah and had no…read moreidea what to even do. The folks at Gerber Collision & Glass we're kind enough to drive us to a nearby hotel while we figured everything out. Definitely check them out for all your auto repair needs.

DO NOT BRING YOUR CAR HERE!!! If they total out your car over small damage they want your car. If…read moreyou buy the car back they will make you pay to have it put back together after not telling you they took it apart. Then they have a shitty attitude because you didn't total out YOUR CAR so they will put junk parts back on it. Do not let Omar quote your vehicle!!!!! DO NOT BRING YOU VEHICLE HERE!!!! They will total out your vehicle over small damages. So that hopefully you take the check and leave the car. They want YOUR VEHICLE AND WILL TRY TO TWLL YOU THEY CANT PUT IT BACK TOGETHER. They will make you come pick it up in pieces at your expense. Please do not waste your time or hard earned money here save the headache!!!! I wish I would have known this before I brought my vehicle here!!!

Just had my wife's car detailed at Mark's after purchasing it from the dealership. Supposedly the…read moredealer had it detailed prior to delivery, however, it did not look at all like it was. Marks Detailing did a great job making our vehicle look brand new! Thanks for the great service!

I attempted to do some paint touch up on my 2004 Z. The majority went well but there was one issue…read moreon a door which turned out poorly. Since the car is in very very good condition I needed some business to correct it properly. Marks Detailing manager was easy to contact and communicate with about the issue. Very professional and customer service oriented. They treated the car as if it was their own; excellent job

Trash..Ryan and Curtis Lubbers are two of the most narcissistic sociopaths I've ever had the…read moredispleasure of dealing with. Quality is awful, value is non existent and time it takes for completion was several weeks!! And they did a terrible job at that. Since their main auto body guy left service and quality is trash. Vinyl dept is the same thing. Not sure what kind of twisted "Lubbers first" incestuous workplace you've got going on there but you can't keep top talent anymore and you will fail because of it. Curtis has lost all dignity and I'm not sure that family ever had any to begin with. Do yourself a favor and bring your vehicles down the street..bring them ANYWHERE but here! ​

We have had our PREVOST in a couple of times for paint, and both times we have been very pleased…read morewith the quality of the workmanship and the service. We are fortunate to have someplace so close to home that can accommodate a 45ft Prevost and do such fine work. They also did some work on our tow vehicle and made that look good as new too.

I was referred to AutoBody Xperts to repair a door ding on my 2021 Honda Accord, and while the…read morequality of the repair was excellent, the communication (or lack thereof) throughout the process was extremely frustrating. I'm a teacher with a very inflexible schedule, which I clearly communicated when scheduling my repair. I was told after-hours drop-off was fine, but on the morning of the appointment I was informed additional paperwork/signatures were required -- something that should have been handled ahead of time. My repair estimate appeared to state 5 hours for repair so I called at the end of the first day inquiring about the status of my vehicle, only to be told that it was 5 hours for BOTH body work and paint hours. Again, something not clearly communicated up front. The next day I spoke with management, who acknowledged the communication issues and promised updates on day 2 that never happened. When I inquired about a possible discount on day 3 for the repeated lack of communication, I was denied and told the car was still ready by the "promised date," though no promised date was ever communicated or documented. After finally receiving my vehicle back, I emailed the owner (Kelly) about my experience. He gave me a call, and while he admitted it was a "perfect storm" of issues, all he offered were more apologies and explanations. After about 30 minutes the conversation turned extremely argumentative and I decided it was time to hang up the phone when he sarcastically asked if I wanted him to personally pay my entire bill out of his own pocket. Kelly, when you read this, it was never about a specific dollar amount, but the gesture itself. A gesture that as a business says, we're sorry you had a bad experience, here's a little something to try and make up for it. You talked about learning lessons from this experience and I really hope that's one of them. Again, the repair itself looks phenomenal -- truly excellent work by the technicians. However, the communication and customer service throughout the process was absolutely abysmal. 5/5 for the repair. 1/5 for the service & communication.

I've used them in the past and was very satisfied. However, I feel their customer service has…read moredeclined significantly. The communication regarding timing of my job was inadequate. When I picked up my car the battery was dead. The billing has been a confusing mess...I have yet to get a Final Bill that is correct. I was very pleased with the work. However I will probably not return due to the customer service.

Unfortunately, this year I had 3 incidents of damage to my car. One in IL, 2 at home in Mi. The…read moreexperiences I had with Gerber in Holland, MI was night and day better than the experience I had with Gerber in Skokie,IL (that review is posted). The folks at the location on Blue Star are honest, informative and beyond professional. When you are in an accident it's tense and frustrating. Lisa at the front desk was amazing. She was personable and helpful in giving me all the details about the timing for the repairs, helping coordinate with the rental car company and keeping me informed. She eliminated any stress from the process and was beyond helpful. Preston, the adjuster was also sincere, helpful and informative. A part was lost on my bumper from a previous repair and I thought it was a warranty issue. He pointed out that someone had hit my car and showed me where the impact was. Not a great feeling, but I trusted his evaluation. Because they were going to have my car for a while. I asked them to take a look at the repairs that were done on my car at the Gerber location in IL; i noticed some potential issues. They found problems and made the necessary repairs all under the Gerber Warranty. While I hope not to have to return to Gerber anytime in the near (or distant future), I do know that when/if I have any other collision repairs this is the only place I'll go.

GREAT customer service!! my yukon denali looked perfect!!…read more i felt like i was the only customer that mattered! highly recommend !!

The only place I take my vehicle for mechanical and collision repairs! Knowledgeable and friendly…read morestaff. They take the time to make sure the job is done right, no matter what service is being done!

Excellent work. Used them twice for autobody repair and paint touch ups. Will not go anywhere…read moreelse.