These guys are the best hands down. They show up when they say they will and are super friendly and…read morehonest people that charge a fair price for their services. There is no better towing company in Oldham County or the East End of Louisville.

My SUV broke down about 5 miles from the Shelbyville exit on Interstate 64. Luther from Lulu's…read moretowing came to my rescue! Got me where I needed to go and charged a reasonable rate. I would definitely use them again.

Got work truck stuck called them they came quick and winched it out fair price as wellread more

A couple of weeks ago I was going down the interstate when my car started acting up…read more Unfortunately I didn't have a lot of tools in my car to do much of anything and the sound it was making didn't sound like it could be fixed with a wrench or screwdriver, so I managed to get my car to a shell gas station in Frankfort. I knew it wasn't going to be able to make it back home so I started looking for tow companies to tow me home. I read about a few but they didn't seem what I was looking for so I called Holbrook Towing. The truck was there in a matter of minutes. Mike did an awesome job of towing me home without damaging my car and was very reasonable with the price. I made sure to get one of the business cards so if I need to be towed again I know who to call. I highly recommend!!!

I had a flat tire on the expressway and was stuck in a really stressful situation. After calling…read moreseveral towing companies, every single one turned me away because they only accepted debit or credit cards, which I didn't have on me, and I didn't have cash either. I was having a panic attack on the side of the road, but everything changed when I called US Towing. From the start, the woman on the phone was so gentle, kind, and reassuring during a moment when I was overwhelmed. Then Christian arrived, and he was incredible. He was so kind, friendly, and genuinely a great person. We had a great conversation on the drive, and he made sure I made it back home safely. I cannot thank this team enough for their kindness and assistance when I needed it most. I truly appreciate you guys!

We needed a tow for my wife's 1996 Buick Park Avenue because the emergency brake was stuck on. I…read morecalled AAA and they sent a tow truck operator from US Recovery, Danny P., out to tow it. Instead of towing it Danny P. managed to release the parking brake by using his experience and can do attitude. Danny's friendliness and over all positive attitude were a breath of fresh air in a cynical world. If you ever need a tow be sure to request that AAA contact US Towing and ask them to send Danny P. to service your car. You won't regret it and you'll meet a great person with a great personality.

My car was damaged and needed repair I was referred by a neighbor and was pleased with the service…read moreand accommodations that I needed due to personal circumstances. He was very accommodating. I even add to take it back part of my window sealant had come down took it back and it was handled. He got my car back to looking like a new car and even touched up my door. I hope I will not need them again anytime soon but I will definitely recommend them if needed. Value good for the damage I had done and I appreciated his honesty from the time of the estimate to completion of work.

Donny is a miracle worker with a time machine!…read more My car is as good as new, thanks to Don Otts Auto Body! I had some minor front end damage and needed a wheel well cover replaced. At first, I mistakenly took my car to another shop (affiliated with a local Toyota dealership, use your imagination) for a quote. It was a battle just to get them to look at it because their online appointment system offered me a Saturday time that didn't exist and when I called, I had to call back multiple times until someone picked up in the shop. On top of that, I was obligated to wait a week before they would even look at it. Long story short, I was given a quote and left feeling unsatisfied, but I booked a date for repair and paid for the parts. During the time I was waiting for the date of my appointment to arrive with the Toyota dealership body shop, I had my oil changed at Smith Imported Car Service in Louisville. I told them about my issues, and they immediately referred me to Don Otts. Right there in the waiting room of Smith Imported, I called Don Otts and set a same-day appointment within less than an hour. Could not be easier! I brought my car over to the shop that day and had a quote, along with the bad news about my previous quote (a lot of after-market parts that were not for my make and model.) Without compromising on quality, the price Donny gave me was competitive along with a promise to use only Toyota parts. Donny had to go out of town for a week, otherwise I could have left my car at the shop for repair as soon as my parts came in. (Contrast with the Toyota dealership body shop where they said I would be lucky to have the work done by early November when I visited in September.) Here's the "happily ever after." Once the ordered parts came in and Donny gave me a call, I had my car back in just 2 days. It was looking beautiful and shiny again. I swear, these guys have a time machine. They're super professional and nice to boot. You can't go wrong with Don Otts. Don't waste your time on other places, and just call them first. Truly above and beyond.

My one and only experience left doubt as to their professionalism and ability to perform adequate…read morework. On November 21st I called to see if my insurance notified Gerber for two car claims I had. Although Gerber did not receive either claim, I had already received an estimate for cost for one of the vehicles. The person I spoke with said I could come in on November 22nd to have the vehicle looked at. On November 22, I arrived at Gerber. I went to the front desk and the person working the front desk did not inspire confidence. After explaining why I was there, she asked if I knew who I spoke with and I did not as I was told there was only one person that handled my company's insurance (USAA). Ultimately I left, called my insurance provider and changed the place I would take my car to be repaired. My feeling is, if the small things like customer greeting, addressing customer needs on the phone, and attitude are poor quality, the important thing gs like repairing my vehicle would be poor quality.

Service of having my Toyota bumper replaced via insurance company. Quick Quality work was delivered…read more. Results were superb. Manager Nick was super helpful and left me with a value able impression and experience. I really liked the text message updates of my car's service progress.

Maybe the owner of the company shouldn't get mad when someone passes his "money maker" that he…read moredoesn't seem to be able to drive in a straight line....and then proceed to follow that person to the next stoplight and get out of his truck to try to start a physical fight with another driver. Someone who has that big of an ego shouldn't have a license let alone be running a towing company.

Fast reliable service! Jeff and Mary were a pleasure to work with. Extremely helpful during a…read morestressful breakdown. Made everything easy and no worries.

I was stranded with my children on the side of I-64 completely panic stricken. I was looking for a…read moretow truck so I googled tow trucks and noticed a small family owned business called Adam's towing and recovery. I cannot stress how helpful, prompt and professional the gentleman was! From making sure that my children and I were safe and away from the road, to making sure that we made it back to Frankfort safely. You don't find many people out there anymore who are actually genuine kind hearted people. Not to mention, his pricing was more reasonable than anyone else I called. I was starting to lose hope in thinking that I would have to leave my car bc being stranded on the side of any highway is extremely dangerous and my mind was racing but he was like a blessing in disguise. I would recommend Adam's Towing and Recovery to anyone who just wants a hassle free, affordable and friendly experience. I will definitely be calling them for all of my future towing needs!!! Finally someone who actually cares about people :)

These guys have done some great work for us!!! It's refreshing working with a Company that is so…read moreopen, caring, and on top of things!!!! The owner made me feel like I have known him for years with his personal attention. This is a Military friendly location!!!

They did a great job when they repaired my tailgate .. So good that I came back within a few weeks…read moreafter goosenecking my tailgate again to get more work done.. repeat customer says it all... good value... good people...