We have a Buick enclave. I backed out of the garage with the hatch open and caused quite a bit of…read moredamage. My husband found Premier Finish and they had great reviews so we went with them. Car looked beautiful when we got it back and color match was perfect. Then over the winter I scratched down the side of the car on a mailbox and again they did a great job. Then I backed out of the garage - again - with the hatch open. We keep going back to Premier because our car looks great every single time. The most important thing is the color match on that paint - you can't even tell where all the damage was done. And Randy and Tara are both so easy to work with.

This past November I had my first accident. I wasn't far from home, but looked up auto body shops…read morein Wentzville as the tow company was asking me where I wanted it dropped off at. Premier Finish Auto Body was one among a few, but based on their reviews they seemed like a good choice. I am glad I chose to go with them. Not only were they professional and punctual, but they were cognizant of my requests for OEM parts and wanting updates on the progress. They worked with me, answered my questions, and explained things to me that I didn't understand about the process. An extremely important factor in all if this is that they did an AMAZING job on my 4Runner--which I messed up pretty bad. Tara and Randy's work definitely show's that they have many years of experience--in service, and also in cosmetic and mechanical restoration. I'd recommend them for any job.

Extremely slow. Dates of completion moved 3x. Not sure if they are under staffed. If you have…read moreanother choice, take it.

I have a small hole in my front bumper where someone backed into it with a trailer hitch (or…read moresomething). This was the second place that I stopped. Mostly-empty parking lot and an empty bay. There was three employees when I walked in and no customers. One on the phone, but two office guys BSing. One looks at me like a deer in headlights - Okay I guess I ask I speak with him? Who knows. I greeted him and before I can even finish my sentence, he says "well do you have an appointment?" No I dont - Im just looking for a quick look and ballpark. "Yeah, sorry we dont do anything without an appointment." Seriously, you cant just take a quick glance? "Nope, everything is by appointment only." He asked the front desk person for dates available but I told him dont bother. If they are this lazy when nothing is going on, I cant imagine how the actual service would be. I mean really... this is the epitome of laziness and no customer service. This was actually the second shop that I stopped at. I wanted at least two estimates. The first shop was friendly - They looked at the bumper, told me what would likely be involved and said they would be able to do a thorough inspection when I bring it in. What they DID do however, is give me a ballpark and showed that they would be happy to earn my business. The second shop wouldn't lift a finger. I miss the days when it was MoJo's. It would have been no issue at all for the owner or his wife to take a quick look. They used to do great work also. I'll be amazed if this place is in business a year from now.

I hit a deer in October of 2013 and chose this facility due to its convenient location, and the…read morefact that they were a "preferred" shop of the insurance company. Notice I said they "were". There were very few of my cars made, and sometimes it can be difficult to get parts. This time was no exception, but that was not the body shop's fault. When I picked up the car the I was told that they could not adjust my left headlight and that I would have to have a dealer do it. It was pretty much aimed at the ground, and I called them back to see what exactly happened. They repeated that the dealer would have to fix it. The headlight was fine when I brought it in! I took the car home, disassembled the area surrounding the light housing and found the problem... The headlight had brand new black epoxy on it (with a thumb print), and metal washers to help lift it up. Well, that is NOT OEM!! I called them and they of course had no idea how that would have happened. I sent them high resolution images of the areas in question and they offered to replace the headlamp housing for me. Shortly after, I saw that it was filed under the insurance. When I picked up the car, I noticed that the brand new grill had a big spot taken out of it now. I didn't even bother saying anything... I was done going back and forth and racking up hundreds of dollars in rental car fees. When I got in the car I felt overspray all over... the steering wheel, shifter etc. There is even a lot of overspray on the back right window and I am having a hell of a time getting that off!! I was recently in need of auto body again, and took it to another company - The difference was like night and day!

**DO NOT TRUST THIS BODY SHOP** I was hit by 2 cars in an accident and took my Toyota to this shop…read morebecause of the location and they handled some repairs on my husband's car in the past with no issues. I told them upfront that I was concerned with the damage that may not be as obvious such as computer, mechanical, etc. since the impact was so severe. They said if they did not know how to fix something they would consult another Toyota expert to run diagnostics, etc. A few months after my car was repaired from extensive damage I noticed my car began to violently shake. Long story short my rear alignment was off so significantly that I had tire cords under the tread exposed on my 2 rear tires and was about to have a blow-out. When I asked the body shop if they had done an alignment I was told NO because the INSURANCE company didn't think it was necessary!!! I took my car to a Toyota dealership and found an additional $2k+ in damages not mentioned/corrected with I70. I will be calling to speak to the owner/manager tomorrow. I take it extremely personal that they put my family, especially my young boy, at risk because of what an insurance company told them to check. When I send my car in for repairs to any body shop, I expect that a full check will be done and am trusting the shop with mine and my families safety. The fact that they let an insurance company dictate the repairs is absolutely absurd (and they didn't disclose that fact to me either). They should be ashamed!! I drive highways everyday and had I not discovered the tires in time I could have experienced a blow-out, lost control over my car, and got into a potentially fatal accident WITH MY FAMILY!!! No words can express the level of anger I feel.

When I purchased my GMC new it 2018 it came with two years free service, I forgot about this so…read morewhen a dealer in Troy charged me I didn't question. My next service due I visited Poage and when it came to pay they said no charge, they even explained that the other dealer charged not only me but billed GMC for the freebee as well. Lesson learned, I now know who to use for service, and who not too. They gave me a short notice appointment, respected my time and my money. I was in and out, then to top it off the follow up letter from the manager was a nice personal touch. Poage is my new dealer!

Service department is horrible. Recently had a very disappointing experience with Poage Chevrolet…read more Customer service provided by the service department advisor, Tom. While having my Tahoe literally all day, from 6am to at least 3pm with zero communications I finally called them to be told "I don't know" when asked the status of my vehicle. Furthermore, Tom said he hadn't received the analysis report from the mechanic. Well maybe Tom, you should have at least taken the time to contact them for you paying costumer, but instead he said "I DON'T KNOW" WTF?! We rely on having two vehicles!!! It wasn't until the following late morning Tom called me and again seemed soooo disgruntled and miserable. Like he absolutely hates his job! Or maybe talking to costumers! Either way they did NOT do the work, we took our vehicle elsewhere. As we will plan on doing in the future. Tom, you need to probably find a different job with zero interaction with people.

They were quick and responsive and able to pull my car out out of a ditch when another tow company…read morewas unable to and left. Great customer service and friendly staff. Highly recommend!

Werks came to save my wife this evening. They were professional, courteous, and extremely efficient…read moreand more importantly was not comfortable leaving her stranded waiting on a ride since the shop he was taking our car to was in the opposite direction that we live. I feel like I owe Craig the driver a debt of gratitude. He was actually at his last call for his work day and still took the call and extended his work day even in the pouring down rain. We will definitely make them our first call in the future.

Aaron runs his own customized shop. He will give your car repair personalized attention. He is a…read moregreat advocate for your car in dealing with the insurance company and obtaining the best parts for your repair. His price clearly beat out estimates from 3 of the other "big" body shops.

Great job repairing the front end damage to my trailblazer. The hood/bumper & grill were…read morepainted/replaced and I had the vehicle back the next day. Paint matches very well for a 20+ year old sun drenched vehicle. I would definitely use this shop again.

This place is Local and feels very personal, like family. I was very pleased to work with them on…read morefixing my car. My car has a specific type of paint and they found it. This shop could've just fixed it all, and not put time and effort into it. But that is what they did they ordered the new pieces which took longer than originally planned. They worked diligently with my insurance agency. And one of the adjusters said this is one of his favorite shops to work with because they are knowledgeable, great with communication and do amazing work.

I took my Pathfinder in with a punctured radiator and broken core support (I don't want to talk…read moreabout how that happened). Since regular repair shops won't touch core supports, I had to go with a body shop, and with the recent hail I figured I'd be waiting weeks on end. My car was completed in a matter of days and came in significantly less than the estimate. Everyone there was super friendly, communication was great, and the work was done perfectly. I don't particularly want to need a body shop again anytime soon, but if I do, I'll be back at Don's.

I would highly recommend Dent Doctors if you have a dent. I received a dent in my "new" Mazda and I…read moreleft their shop glad I give them the opportunity to fix it. Not only that Eddie gave me a great price.

Used Dent Doctors for the first time. Dillon (office manager) was easy to work with. The technician…read morewas very knowledgeable and the repair was done perfectly. I highly recommend using Dent Doctors.