Terrible experience. Brought drivable vehicle in for estimate and young women without even…read moreexamining the vehicle said it would cost tens of thousands of dollars to fix. Woukd not recommend.

Getting into a car accident, whether major or minor, is a stressful experience. Therefore, having a…read morebusiness that cares about its customers is essential when looking for a place to get your car repaired. I have never been in an accident before, so I have nothing to compare my experience with Carstar CSW to. They're a fairly recognizable brand, so it's easy to just look on the surface and see just another big company that goes for quantity over quality. But my experience speaks otherwise. This company really cares about their customers. My experience played out like this: I got in contact with Carstar West shortly after my accident. They were already in both my insurance network and the insurance network of the person who caused my accident. They were able to fit me in on the same day that I got confirmation from the other party's insurance. From the moment I stepped inside their location on West Kellogg, I felt taken care of. Their amazing receptionist arranged a rental for me and explained everything I would need to know (Not much. They take care of basically everything.) From there, I left my car with them, and I would get periodic phone calls from Eric, one of their mechanics. When it came time to pick my car up, I was pleasantly surprised to see that they had managed to perfectly match the paint job, and they had cleaned the entire interior of the car. For all intents and purposes, it was like the car had never been in an accident. My final worry, returning the rental, was a complete non-issue. They take care of driving the rental back to the company and making sure everything is in order. After driving my car home, I noticed that the lever on the driver's side seat was extremely loose. Eric, their mechanic, was more than willing to help me with my issue, and he tightened the screws free of charge. I couldn't be more grateful to Carstar West for the amazing job they did, and I highly recommend them to anyone looking for any kind of car repair.

I had hit a deer with my Tahoe and was recommended to Best Body Shop by Blaine at Newberry's where…read moreI bought my Tahoe. I had only had it for 2 months. Clay and his staff, I mean every last person, are amazing. Clay worked with me and helped me navigate my insurance, who was NOT cooperating with the repair process and wanted to total my vehicle. The repair bill he submitted to me and the insurance company was thorough, comprehensive and took into consideration value and safety. Through Clay and his staff's knowledge and guidance, I was able to convince the insurance to pay for repairs. He didn't go one penny over the bill he submitted. In fact, it was a couple hundred less than expected. The quality of work is top notch. We were even given a tour before they took my Tahoe in the shop. I love the openness of communication and the honesty he presents with his business up front. The update calls on the work being done were very helpful and if you had a question, you got it answered promptly. The work done to my Tahoe was amazing. It had considerable damage, not just a bumper and a headlight, this was extensive damage down the side of the vehicle. The paint was on point and the interior was free of stains and air bag dust. It was aligned, calibrated, everything was set back to original including the clock! It's like the damage never happened. Their Quality assurance is phenomenal. They go over their work with a fine toothed comb and don't bat an eye to go and redo something. They worked as fast as they could and didn't skimp on quality in the least bit. And the work is warrantied! I have never had that advertised to me before! I appreciate the fact that he has a small town atmosphere in a big city business. This is an honest, work for you and get it done establishment and Wichita should be so lucky to have a reputable business like this. I won't take my business anywhere else. I HIGHLY recommend Clay and his staff at Best Body shop. I can't thank them all enough for helping me get everything fixed and back to working order. Y'all are the BEST!!!

Best Body Shop is the WORST body shop in Wichita! If you…read moreenjoy being the middleman between Best Body Shop and the insurance company, Best Body Shop is for you. If you love stress and drama when trying to get your car repaired, Best Body Shop is for you. When we got the repair plan, there was a $5000 difference between the repair plan estimate and what the insurance would pay. We stopped the process, towed our car to a different body shop, and told them how extremely unhappy we were with their whole process. It still cost us over $1000 out of pocket to get them to release our car. We cannot stress strongly enough, DO NOT GO TO BEST BODY SHOP FOR ANYTHING!!!

Had two vehicles detailed. Look like new! Extremely pleased, quaility service, very personalbe and…read moreexcellent workmanship. Fair and resonable pricing.

Randy and his guys did a fantastic job with cleaning the interior and exterior of my car down He…read morealways had a smile on his face and kept me in the loop of when my car should be finished. He even let me have a loaner car for a day while his team took care of my car. Can't recommend his business enough.

Needed a new car battery and they were able to get me in and out in about 30 minutes on a Saturday…read more Quick, easy, friendly, and reasonably priced!

Took my 2020 Ford Fusion in for an Oil Change, Airfilter, and a PO496 check engine light that I…read morediagnosed with a plug in Diagnostic Checker. When I took my car in I told the technician I thought it needed a new purge Valve Solonoid according to my Diagnostic Checker. Tech told me they would need to do their own Diagnostic Check and that would run $185. On top of that it would be parts and labor. When it was all said and done I was charged $961. $361 of that was for the part they needed. As I did some research the OP/994-917 part was readily available at just about any NAPA store for between $120 on the Low Side to $175 on the High Side. Definetaly less than a $200 part. Kansasland Andover marked this part up over 200% On top of that They charges for 1 hour of Labor at $210 / hr. I'm ok (sorta) with the labor charge. Thats why I brought it to a professional. I'm also (sorta) ok with Kansas Land doing their own Diagnostic. But to upcharge a standard $150 part to cost $346 is simply gouging the customer. I will never be back. Lost a good customer today forever, all becuause of price gouging. Sales Person was C. Thomas.

3 of my 4 wheels were damaged service manager denied anything happened. The was the second set of…read moretires I purchased from them on the same vehicle. Never again!

Bought 4 wheels and tires and came out great. Good job guys.read more

Very welcoming! Very thorough made my oil change was quick…read moreand easy! Good inspection very nice people!

I had a bad problem with the front end of my Toyota FJ cruiser. The salty air and on the road ate…read moreaway the undercarriage in Alaska. They did not hesitate to locate the problem - and fixed it! Done at a fraction of the cost of the dealership. Thanks X-Treme. You have my business!

I needed a 4 wheel alignment and was recommended this place by a friend who has a lot of nice cars…read more Called and got an appointment and took car in and was done in short time. Was very pleased with work and customer service.

Always do a great job and stand behind their work ! Been in business as long as i can remember in…read morethe same spot so they will be there tomorrow if you have a issue and best part LOCALLY OWNED ! support local

We needed a minor repair done to my mom's car. Alex B. fixed us right up, quickly with a job well…read moredone!! The staff were friendly and certainly affordable! we will definitely be back if needed!

My passenger window was broken due to theft. Eddy's Body Shop was able to get my car fixed within 2…read moredays compared to other places which it would've taken a week. Their customer service is impeccable. Not only were they helpful in every way, they drove me to my destination after I dropped off my car to be worked on. I 100% recommend their services!!!