I broke a clip on the front quarter panel of my Veloster. I swung into ICS Collision Center and…read moreJames (JH Wilson) fixed it lickety-split. I told him my father use to own a body shop, so he was kind enough to give me a tour of his beautiful clean facility. I was taught a clean shop was an efficient shop. James is mechanized and uses cutting edge technology. I will highly recommend this shop to all my friends.

Great service, honest, excellent communication, and helped navigate warranty work; I did I mention…read morethey did an awesome job!?!? HIGHLY RECOMMENDED!!!

If you need body work done, go somewhere else, they do s*** work. Sad they call themselves a body…read moreshop. I wished my insurance would of let me take it somewhere else.

My car was in a collision so I had it towed to Mike's body shop. Both Mike and Tyler have been so…read morekind and helpful. I could not have asked for better customer service. If ever I need a body shop again, I will be using Mikes. 10/10.

Terrible experience. Brought drivable vehicle in for estimate and young women without even…read moreexamining the vehicle said it would cost tens of thousands of dollars to fix. Woukd not recommend.

Getting into a car accident, whether major or minor, is a stressful experience. Therefore, having a…read morebusiness that cares about its customers is essential when looking for a place to get your car repaired. I have never been in an accident before, so I have nothing to compare my experience with Carstar CSW to. They're a fairly recognizable brand, so it's easy to just look on the surface and see just another big company that goes for quantity over quality. But my experience speaks otherwise. This company really cares about their customers. My experience played out like this: I got in contact with Carstar West shortly after my accident. They were already in both my insurance network and the insurance network of the person who caused my accident. They were able to fit me in on the same day that I got confirmation from the other party's insurance. From the moment I stepped inside their location on West Kellogg, I felt taken care of. Their amazing receptionist arranged a rental for me and explained everything I would need to know (Not much. They take care of basically everything.) From there, I left my car with them, and I would get periodic phone calls from Eric, one of their mechanics. When it came time to pick my car up, I was pleasantly surprised to see that they had managed to perfectly match the paint job, and they had cleaned the entire interior of the car. For all intents and purposes, it was like the car had never been in an accident. My final worry, returning the rental, was a complete non-issue. They take care of driving the rental back to the company and making sure everything is in order. After driving my car home, I noticed that the lever on the driver's side seat was extremely loose. Eric, their mechanic, was more than willing to help me with my issue, and he tightened the screws free of charge. I couldn't be more grateful to Carstar West for the amazing job they did, and I highly recommend them to anyone looking for any kind of car repair.

I had hit a deer with my Tahoe and was recommended to Best Body Shop by Blaine at Newberry's where…read moreI bought my Tahoe. I had only had it for 2 months. Clay and his staff, I mean every last person, are amazing. Clay worked with me and helped me navigate my insurance, who was NOT cooperating with the repair process and wanted to total my vehicle. The repair bill he submitted to me and the insurance company was thorough, comprehensive and took into consideration value and safety. Through Clay and his staff's knowledge and guidance, I was able to convince the insurance to pay for repairs. He didn't go one penny over the bill he submitted. In fact, it was a couple hundred less than expected. The quality of work is top notch. We were even given a tour before they took my Tahoe in the shop. I love the openness of communication and the honesty he presents with his business up front. The update calls on the work being done were very helpful and if you had a question, you got it answered promptly. The work done to my Tahoe was amazing. It had considerable damage, not just a bumper and a headlight, this was extensive damage down the side of the vehicle. The paint was on point and the interior was free of stains and air bag dust. It was aligned, calibrated, everything was set back to original including the clock! It's like the damage never happened. Their Quality assurance is phenomenal. They go over their work with a fine toothed comb and don't bat an eye to go and redo something. They worked as fast as they could and didn't skimp on quality in the least bit. And the work is warrantied! I have never had that advertised to me before! I appreciate the fact that he has a small town atmosphere in a big city business. This is an honest, work for you and get it done establishment and Wichita should be so lucky to have a reputable business like this. I won't take my business anywhere else. I HIGHLY recommend Clay and his staff at Best Body shop. I can't thank them all enough for helping me get everything fixed and back to working order. Y'all are the BEST!!!

Best Body Shop is the WORST body shop in Wichita! If you…read moreenjoy being the middleman between Best Body Shop and the insurance company, Best Body Shop is for you. If you love stress and drama when trying to get your car repaired, Best Body Shop is for you. When we got the repair plan, there was a $5000 difference between the repair plan estimate and what the insurance would pay. We stopped the process, towed our car to a different body shop, and told them how extremely unhappy we were with their whole process. It still cost us over $1000 out of pocket to get them to release our car. We cannot stress strongly enough, DO NOT GO TO BEST BODY SHOP FOR ANYTHING!!!

This is clearly one of the best, if not the best, body shop/collision center in the Wichita area…read more Their attention to detail is unmatched and they stand behind their work and warranty with the focus of complete customer satisfaction. Last Fall, I had extensive work completed on my '04 Chevy Suburban and it came out looking like a new vehicle. Recently one of my rear doors stuck closed due to a failed retainer clip. They took it in immediately and had it fixed in just a few hours; and at no-charge. They said the always stand behind their work! Outstanding!

All around good people with a small town feel. Brought my car in for a minor dent i wanted fixed…read moreand they refused payment since it was a quick fix. Sweet little shop dog as a bonus to keep me company while I waited.

I just can't say enough great things about this place. I watched as they took care of each of their…read morecustomers, including me, with care and thoughtfulness. I don't have to wonder if they have my best interest in mind. And Dawn--she is a gem!

After hitting a deer on the way to Texas I was directed here by chance, and I'm so grateful I…read morewas!!! Luckily, only my headlights needed to be replaced, and Auto Works had me back on the road in about 20 minutes. The staff was incredibly kind and super helpful! I truly can't recommend this place enough!