Terri Gunderson is the most condescending person I have ever worked with. She is extremely rude…read moreand not helpful at all. Unprofessional! She is supposed to be the expert when you hire them to get you through all the loan crap that needs to happen. But she won't advise you, she just barks orders and passes the ball to you. She was wrong about things along the way too but never took responsibility for anything. Instead, takes the time to go back through emails to point out something you said/typed at some point. Again, that's not helpful to anyone! She is very lucky to have Derek Lui in her office! Derek truly saves the day. He is nice, polite, helpful, willing every time you deal with him. I would not recommend Terri at all, to anyone. There are so many other Financial Services places around, shop around and find someone else to help you.

As a first time home buyer, I am sometimes very stressed out. I have visited other mortgage brokers…read moreand bankers (even spoke with some out of the state) just to find the right support. Terri Gunderson always took the time to meet with me for coffee near my work, responded to my calls, text messages and even Facebook messages. My situation is very complicated, I have a lot of moving parts (who doesn't in life!) and it was very important that she come to my home and let me give her a tour, and tell her why buying the home I was currently renting was so important to me. The most amazing thing is that she did! Other mortgage brokers just had me leave messages if they thought I wasn't a viable client, but Terri would say, "Don't give up Heather!"...and she would stand behind me and my dream. She always followed up with me and kept the dream alive even when I was stuck or out of communication. We are still working together, and she is always finding ways of supporting my future investments. She is always looking for the best programs, rates and options that I qualify for. I am very happy with her services, and I look forward to doing more business with her in the near future.

Dylan was outstanding throughout our entire loan process. His consistent weekly updates gave us…read moreconfidence that everything was progressing on schedule. He was always easy to reach and willing to meet with us in person whenever we had questions. Dylan clearly explained the loan process from start to finish and even attended our final signing with the title company. We couldn't be happier with our experience at Whatcom Home Loans and with Dylan's exceptional service.

We recently worked with Dylan and the Evergreen team, and the experience was outstanding from start…read moreto finish. Dylan was incredibly responsive, proactive, and patient throughout the entire process. He took the time to break down every option, ran multiple scenarios for us, and made sure we fully understood each step before moving forward. What stood out most was his communication -- Dylan was always one step ahead, keeping us informed and making sure everything stayed on track for closing. Purchasing a home can be stressful, but he made it feel smooth, predictable, and even enjoyable. If you're looking for a mortgage officer who is knowledgeable, trustworthy, and genuinely committed to helping you make the best financial decision, we can't recommend Dylan enough. We'll absolutely be working with him again in the future.

Joshua exceeded my expectations. During a time when every lender is stretched thin and busy due to…read morethe market, Joshua made sure he answered my questions, and took his time to look at my application. I had actually applied with another lender and they treated me like another number and casted me away. But, Joshua made sure I would get my pre-approval letter before I left town. Now, because of him, I purchased my dream home! I am forever grateful for his time and patience.

First off...just go see him, it will be the greatest thing you've done when purchasing a house or…read moreproperty. Josh taught us a bunch on exactly what to do to get the best rates possible. He speaks our language. The most comfortable we've been buying a home. And, he had his work cut out for him. I really can't say enough good things about him and his team. He ended up getting us a lower rate and costs than he originally quoted...by a lot. And our closing costs came in much lower. I don't know what kind of magic he pulls but he will not stop till it's the absolute best deal he can possible do. Do yourself a favor and just talk to home for 5-10 minutes. That is all it will take and you will be hooked. Trust me!! Thanks Josh and team for all you did for us this month. We could not be happier!!

My partner and I had the pleasure of working with Marie and her team amidst a year and season when…read morebuying a home felt impossible. She helped us prepare, kept us on track, and secured a legitimately great deal given market conditions. She gave and kept her word, treated us like family, and made sure she was in constant contact (but not to the point of annoyance!). When the time came to choose a mortgage option, she laid out our options clearly, offered pros and cons for each, and patiently stuck with us as we vacillated between the final two. When closing arrived, Marie saved us thousands more because of some last-minute work on her part. She went above and beyond (although I suspect this type of work is just a normal thing for her - she's that good!). Happily, neither my partner nor myself needed to follow-through on our plans to each sell a kidney. Three years from the start of the pandemic, neither my partner nor I could have imagined our present - homeowners in Bellingham! It's a privilege we will not take for granted; a privilege facilitated by Marie and Fairway Mortgage.

Marie and her team were exceptional to work with from the very first phone conversation. As first…read moretime homebuyers, we had many questions and needed some guidance. Marie was there for us. She gave advice and made everything make sense. Anytime we had a question, Marie was there to answer it and add her expertise to the situation. She went above and beyond for us, working overtime to help us close when there were things seemingly out of our control. Communication is key and Marie maintained an open line through the entire process. Checking in, following up and congratulating us after we finally got the keys! It was a lovely experience working with Marie and her team. We will recommend them to everyone in the future. Thank you again, Marie, what a pleasure it was working with you!

My husband and I have been working for the past few years to get to a point where we could purchase…read moreour first home. At the beginning of this year we were finally ready! We started working with another mortgage company and tit just wasn't a good fit. We decided to go to WECU to see how they could help us. We met with Stacy Simmons. She made us feel valued and important. She went above and beyond, answering every silly and stressful question we had. Our experience with WECU and Stacy was and is great! Even months after we closed if I have a question I feel comfortable calling her.

Remember when WECU use to be a great place to do your banking? Before they got so big they no…read morelonger care about you. It is so sad after their latest update they seem less interested in meeting the interests of their individual members over their commercial members. Things you use to be able to do on line like create sub accounts now require that you go into the bank. Paycheck distributions do not work if you get government checks, military retirement or social security. They just do not care. Who ever pushed through these changes should be fired and the should revert back to what use to serve the members. There is no WE in wecu.