They will not answer their phne, and, after leaving a message, they won't get back to you until the next business day. Good luck if you've been in an accident or otherwise need immediate help. I have done business with Guide Insurance for many years. They used to be a good insurance agency, but not any more (maybe due to the switch to HUB?). read more

I have been extremely pleased with the service I receive from Guide Insurance. My representative is Casey but all of their agents do an outstanding job. They monitor my policies and notify me before any problems arise as well making sure I have the best premiums for my desired coverage. read more

Guide Insurance is the place you want to go for your insurance! The staff is very helpful & knowledgeable. You're able to get policies added or changed in a matter of minutes. Casey even checked my auto insurance policy and found that I could get my premium lower without losing coverage. How nice is that! read more

Casey and Cassie at Guide Insurance are a great team. They are very knowledgeable and are proactive in getting me the proper coverage to protect me. They handle all of my insurance needs (auto,home,RV,umbrella and investment property) we just purchased a second home in Phoenix AZ and they got me an amazing rate. Call and let them quote your insurance, you won't be disappointed...they do the shopping for you by checking with many different insurance companies to find the best rate! read more

We are so pleased with Guide Insurance Services! Casey is an outstanding agent. She is very professional, met all of our insurance questions/needs, very quick to respond to calls and emails. We highly recommend! Jackie and Chuck read more

I had a wonderful experience! Friendly, caring, helpful staff. I was able to get an amazing rate, and I had lapsed insurance before. I was nervous I wouldn't be able to get insured at a rate I could afford. I do have a pretty old truck, but I was able to get insurance in a much easier, softer way than I thought it would be. Plus it was very easy to do over the phone and sign by electric document signing. Call Debbie! read more

Casey and the team are truly first class. The beauty of using them is they always have our best interest in mind and constantly review better policies for us each year. Fast response time, professionalism and a personal touch! read more

Casey has years of experience and is extremely helpful in making sure I understand my insurance coverages, she also shops many insurance carriers to find me the best price! Casey is my insurance agent for auto and renters insurance and I have always been happy with her customer service, she responds quickly to all of my emails or phone calls. I recommend calling her and asking her for a quote. She is licensed in WA, OR, CA and AZ. read more

Everything was handled above and beyond what I expected. Going through Jenn at Guide insurance was the best decision. I barely lifted a finger... she took care of everything... including getting me a lower rate on insurance! read more

Guide Insurance Services has the friendliest and most knowledgable office staff I've ever come in to contact with! If you're in need of auto, home, etc. they're the folks to see. read more