I was told a price on a policy, was sent all the paperwork, was "charged" $600 dollars to activate…read morethe policy. Never did. I don't understand how people can waste your time by taking your info and never activating your insurance. It's a low key scam? Highly unprofessional

Ms. Brenda was highly professional and friendly. The down payment she quoted actually went down…read moreand the monthly payment went down as well for full coverage. I saved a lot of money, being a senior citizen. Thanks

Another glowing review for Emily Beck State Farm.....Lauren Burge was so helpful and accomorating…read moreshe set up my new car insurance over the phone in a jiffy. Thank you Lauren for being so sweet and professional. I can't recommend them high enough!

I have been working with Emily Beck for a few years now & have received excellent service. Good…read moreCustomer service is what a good company should provide. However, good customer experience is certainly a level above that. I have received great customer experience with this crew, especially with Griffen. When I get in touch with the agency, I normally end up with Griffen. Quick & professional response that gets it done. Props to the leadership of this agency.

Progressive dragged out my claim with clear delay tactics and poor communication. They refused to…read morepay the repair shop for weeks, causing a 3-week delay and leaving me stranded without a vehicle. Representative Tierra Sills was unresponsive and unprofessional, and her manager Jeremy Henson offered no real help. Both showed zero urgency or concern for resolving my issue. Progressive puts obstacles before policyholders instead of providing service.

Why have a 24 hour customer number if you don't answer the phone? Poor false advertisement…read more Progressive, you should be ashamed!!!!! 24 hour sales, but no customer service!!!! I waited on the phone for over 20 minutes twice!!!!!! Still no customer service!!!!!!!

I went to the DMV today to renew my tags and they claimed I had a payment lapse and charged me a…read more$25 fee. This is absurd because I have my old receipt and insurance policy which I paid in full for May 8, 2019 through November 8, 2019 and I had my new coverage from November 8, 2019 through May 8, 2020. The $25 is nothing but because there is a payment lapse in DMV records. I selected and paid for my insurance online and never spoke to a Statefarm agent. Apparently Amy Park is listed as my agent which means she had cut short my policy for a month which resulted in a lapse. Now imagine if I were to get into an accident between October 8, 2019 - November 8, 2019, I would have no coverage. I still don't know how this is possible. I clearly paid in full for a 6 months coverage. I even called statefarm today after I left the DMV and they said I had paid in full on May 8, 2019. Amy Park and her associates better reach out to the DMV and dispute the charges of the lapse and fix my record!

The team members are super professional and reliable. They provide the remarkable services for…read morecustomers. Best agent!

Thanks for quickly responding and providing car and home insurance. A few quotes and I had my…read moreinsurance.

It is always a pleasure to work with Stephanie Straut anytime we have concerns. She is always…read moreattentive, patient, and efficient with handling what we need. Thank you for all that you do and best to you and the Eddie Flynt State Farm Agency!!! Kind Regards, Terrilyn Webb

I want to mark a manager Blake Thomas provided me with auto and home policies I needed…read more Special thanks to operation manager Stephanie Straut she's the best I ever met.Always polite and patient. Ready to answer any question.Thank you Stephanie! With respect Yury Naglyuk.

Overpriced. To file your taxes and have it withdrawn from your refund it is $300 or $225 paid up…read morefront. I have come here to have my taxes filed for me for 2-3 years. This year I filed my 2020 taxes and a day later I received an addition tax form. I immediately contacted their office and respectfully explained to the "executive manager" why I feel as it is unfair that I pay for an amendment and instead of her accommodating and understanding she gets defensive with me. I do not recommend filing your taxes here but I do suggest you to ask as many questions or concerns you may have or else they will clean their hands with "that's why I asked you.." even if they did not. God bless.

I've been coming to this location for the past 2-3 years and each time I have had different tax…read moreagents. Regardless, they have all answered any my questions/concerns and I always come out of there satisfied. Needless to say they have amazing customer service I would highly recommend.