Kaleena was very professional and has great customer service! Really felt like she cared what I had…read moreto say!

Bryant Thompson is an awesome agent! He really listens so he is able to provide you with the…read moreperfect coverage(s) to address your individual needs. I left Geico because he was able to customize plans that offered far better rates! He is professional and client-focused; I highly recommend his services!

Terrible customer service. Once I signed up, I quickly realized I should have been more careful in…read moreselecting my insurance partners. Left in the dust on a claim with absolutely no help from Monica at all. I'd gladly have paid even more to avoid this hassel.

I found Monica Poblete's agency online and I walked in and was given great customer service. They…read moreeven cancelled my old insurance so I wouldn't have to do it. I definitely recommend this office to all my family and friends looking for a better rate.

We worked with Ms. Lisa for a vehicle loan and she is the epitome of professional and reliable…read more From start to finish everything was a no pressure and no surprises type experience. She was upfront with everything, she goes out of her way to make sure her clients are taken care of and all questions are answered. When you finish doing business with someone like her you can't help but question why other individuals do not work the way she does. Her communication was A1 and her availability was spot on right when we needed her the most. I will never recommend anyone else besides her in the future. She is truly a game changer for State Farm and they should recognize her for her efforts, professionalism, and hard work.

I have done business with many insurance agents over the course of many years. I am happy to…read morerecommend Lisa and her team. They are simply the best.

I was referred to this office by a friend who has loved her service and rates, and I was not…read moredisappointed! I just received the FASTEST and CHEAPEST insurance quotes I've ever received. I had rates within a minute, and signed up within 5. They were HUNDREDS cheaper than my previous agency as well as a second I quoted with. That money saved means a lot to me right now. Add that on top of just having the quickest, most attentive customer service- you just don't experience that often anymore! I'm sending all my friends and family to this office for quotes ASAP! Highly recommend!!

I can't believe the utter lack of customer service at this location. I will 100% be taking my…read morebusiness elsewhere. Not only was I not greeted upon entering the door, I was utterly ignored. The receptionist appeared to be more concerned with blasting her music and looking at her phone as opposed to acknowledging my presence and offering her help. I felt utterly disrespected, and cannot believe this is who they have as the first person you encounter when entering the agency.

I had a very pleasant experience with Ms. Virtuous Edwards helping me obtain renters insurance for…read moremy 1st time Yaaaay!!! She was very delightful in her assistants​ and didn't keep me waiting. Ms. Edwards gave great conversation while still delivering great customer service. I recommend her for each person looking to receive all forms of insurance!!

Tiffany is amazing! I appreciate her professionalism! She responds back to you immediately!read more

I've been with State Farm since 1993 and with this particular office of Jay Williams for the last…read more15 years. I have never had one bad experience with any of the associates in this office. They have always kept open communication with me about my accounts and have always been quick with a response of any issues I'm having. I would definitely recommend Jay Williams State Farm to anyone looking.

I'd give a four for customer service. I've had state farm for more than 7 years. I called for a…read morequote. I never signed any documents confirming the quote. they did text me and ask did I wish to move forward with the quote and I replied no. I was still charged and forced to pay for the quote that I told them I didn't want to move forward on. I was told someone would contact me about possible reimbursement and that hasn't happened yet. Be careful asking for quotes cause you just might get forced to pay for insurance you don't want or need.

Would not recommend. Would not do business with them again…read more I was with Wendy for waaaayy longer than I should have been. Mainly because it was easier to stay and State Farm had competitive rates. Service - Non existent. The only conversations that didn't seem like a hassle were those around selling coverage or raising rates. Professionalism - Don't be ridiculous. There don't have that word out in Conyers. Customer Satisfaction - Again, their only interest is charging more and getting off the phone as quickly as possible. Industry Expertise/Knowledge - They will transfer you quicker than they can raise your rates! Too many choices out there. Garbage.

Through email correspondence: After my 2024 taxes went up and I questioned the cause, asking if any…read moredeductions had been missed, I was invited to find my own deductions. This is the primary service for which I hire a CPA. I found that they had not applied a basic deduction in 2024 (one that they had applied in 2023) until it was brought to their attention. Their rate increase from 2023 was not initially disclosed nor explained and when asked if it was tied to to their additional labor to correct their omission of a tax deduction, I was told they actually had not charged me for the extra labor. I was given the option where my filing would be withheld until the fee was paid or find another firm and start over. It was an unsatisfactory experience.

I will start off by saying that the two things I liked about this firm was they are nice people and…read moreoffer fair prices for their services. However, as someone with a full time career and a small business on the side my needs differ from other reviewers. I normally do my taxes myself, but this was my first year in business and I did not feel comfortable doing my own taxes because l wanted to make sure my taxes were done by the books and I did not get audited, and I wanted to maximize my returns. As CPAs and tax attorneys Attaway should be able to do both, leaving me with little worries. Prices for a personal taxes are going to cost more than business tax prep. For a business the cost of doing taxes will range based on complexity, but I have a sole proprietorship pass-through LLC with only 1 year in business. I was very happy with the price I was given ($450). Granted, I did all the leg work by printing a report general ledger, which I used an accounting software to create. There was quiet a bit of detail which made things easier for them and I had stayed on top of my earnings and deductions. I also have a home office which is used 100% for work at both my 9-5 and side gig. I also had student loan interest, mortgage, investments, and charitable donations. It took about 3 weeks for them to process my taxes. During tax season this is a little on the high side, but realistic. The first problem I noticed was that they had me listed as married. I am glad I caught it because I would have gotten a lot back then had to pay thousands to the IRS. After having them correct this I decided to do a very thorough look at the rest of the report. The next BIG issue I found was that they elected to do a simple home office deduction instead of the more complex deduction. When I pointed this out and it was fixed my return went up over $1000. That would have been a very costly mistake! They also had me working from home only part of the year when I have been working from home for years. The next costly mistake was around my investments. I am not completely sure where they got the numbers for my capital gains but they were way off. After this was correctly my return went up even higher. Lastly, I was being urged to quickly look over my tax information then sign a release so that they could submit my taxes ASAP. However, a week went by after I signed so I reached out and was told they needed another signature to verify my bank account information. I had already done that, but technology isn't perfect and neither am I. I would not have been irritated if I had forgotten to save after signing, or if the software didn't record my signature. I WAS irritated that a week went by AND I had to reach to them to be told they were waiting on something. The lack of communication shows they are disorganized, which is worrisome, but it also delayed my return and put the burden on me when I am paying them to perform a service. The first mistake saw my return go from ~$8,000 to $4,500. After I caught the other mistakes and they were corrected my final return ended up being over $6,500. If I had not reviewed and corrected the professionals then I would have either owed money to the IRS or lost out on over $2,000. It probably goes without saying, I will not be using them again. If you are using them for personal taxes you would probably better off with Turbo Tax, especially if you itemize are are not comfortable with doing taxes. Other people had great reviews and they may have done a great job on their taxes, but those people may have also lost money and not known about it. If I had no tax knowledge, or was confused by a 1040 tax return statement, then I would have never known the money I was leaving on the table. If you own a business then go elsewhere, especially if you have complexities. I was interviewed by another well reviewed Atlanta CPA firm before choosing Attaway. They cost a little more, but a couple hundred more is worth saving a couple thousand and making sure you are in compliance.