From estimate to completion my experience with Collision Pros - Auburn was a 10 out of 10…read more Communication, timing, ease of obtaining a rental, quality of their work is outstanding. Furthermore, my advisor Ty kept me in the loop every step of the way. I just picked up my 2024 Model Y and it looks like it was never hit. Thanks to all the techs at Collision Pros - Auburn!

Ty or Tye was absolutely awesome to work with and went above and beyond to take care of all my…read moreneeds as a customer. I came into Collision pros because of a rodent infestation that tore up a lot of wiring in my Ford Ranger truck. There was a problem with my after market alarm because of the wiring was chewed by the rodents and Ty worked with AAA to get a new one installed. After replacing the truck wiring and alarm wiring we found out there was still a problem with my Ac system presumably from the rodents and Ty worked with AAA again to make sure everything was working 100% before I got my truck back. I wanted to send out a special thank you to Ty and Collision Pros in Auburn for really taking great care of me from start to finish even know my truck had a lot of work to be fixed from those pesky rodents. Ty was great with communication the whole way and even got me a ride home after dropping off my truck.

Extremely happy with Auburn Body Shop. They were the only ones in town who communicated with me…read morevia email which I personally prefer, listened and quoted me to specifically what I was requesting, was completely transparent on potential other costs and then was honest when those other costs were discovered to not be needed, gave me an estimate within an hour, and didn't bother me consistently for pictures of all 4 corners of the car. Started the car on Monday, and had it returned to the owner by Wednesday. Thank you so much for dealing with me and helping out the car owner promptly.

Smooth service, great communication- would definitely recommend to anyone looking for a body shopread more

The work is fantastic! The communication is terrible. Dropped our truck off Monday the 2nd and was…read moretold a few days for the paint job. We called them Friday afternoon to be told they had an issue with the painter and would not get to it on Monday day. We did not get it till the next Friday. Not impressed with them not calling us to let us know what was happening .

These people are friendly, honest, and professional!! I highly suggest starting here and ending…read morehere, great work. I hope I don't need your services again, but if I do, your my choice!

Since my last review, I have had the opportunity to come here a few more times, once for my Prius,…read moreand once for a Corolla I sold some time ago. Both times the experience was impeccable, and Tim is awesome as ever. Go here if you want honest auto body professionals. I don't live in the area anymore, but given a choice, I will always go here for body work. One time, the owner, Tim, came in on a sunday morning because I was visiting Auburn for one day. I had a few small scratches and dents I needed to get worked on. He worked on my car while I finished what I had to do in Auburn. By the time I was ready to go home, the car was ready and looked brand new.

A good place to go if you are paying out of your own pocket. You might as well go somewhere more…read more"high-rent," if your insurance is going to pay in full. They forgot to get a back door handle working after replacement and the parts they used were pretty cheap; however, if paying out of your own pocket and trying to save a buck, they aren't too bad with their bondo work & cheap parts.

Great service here, fixed my firing problem with my Firebird with sniper 2. Also found a fuel…read moreregulator leak and replaced it with a more reliable one. Tuned my sniper 2. On my way out, had an electrical issue and heat soak problem with my starter that Troy pointed out. They took it right back in their shop. Got it back , have driven it 35 miles and am very happy that they were able to help me. 5 star service guys

I was introduced to this company while at Auburn Cruise Night. I met the owner and talked about an…read moreupcoming project. After discussing the cost and time associated with this upgrade I scheduled my appointment. The owner was extremely professional and knowledgeable. I appreciate all his insight and was extremely happy with the outcome of my mom's Mustang! I even received a follow up phone call making sure everything went well. Thanks for a job well done!

Amazing service and quality work. Ernie and his team know what they are doing. I trust this shopread more

I dropped off my 1965 mustang after talking to Ernie the owner and was told they will look at it…read moreright away and let me know what the car needs. Three weeks later he called me to tell me they can't work on the car but he will give me an estimate what it needs and how much it will cost. When i came to pick up the car it was all dusty and the roof and trunk were covered in oil. He came out apologized and kinda wiped it then charged me $160 for an estimate that he did not have ready and told me that he will email it to me and I am still waiting on that email since 12/5/2023. Very disappointing

They are so nice! I scrapped up my car REAL bad today…read more They didn't charge me anything, snapped my car back together, and recommended I use nail polish remover to get the paint off and it worked beautifully! You don't have to worry about this place charging you for stuff you don't need.

Great shop. Knowledgeable and HONEST guys. Even after telling me that my damage would be…read moreprohibitively expensive to work on they pointed me in the direction of some good alternatives. I'd definitely give them my business!

Phil and his team were extremely helpful. They showed up when they said they would to tow my car to…read morea local auto repair shop. Before taking my car to the shop, they asked me if I would mind if they tried starting my car thinking that the car could've had a dead battery. I said sure, even though I had tried jumpstarting it with my other car and it wouldn't start. Anyhow, they hooked up their portable battery and the car started right up. And then they went and installed a new battery for me at their shop. They did a great job. I would've given them a five stars except for the music they had on in their shop blaring rap music which broadcast extremely filthy foul lyrics, which would've offended my wife and my grandchildren if I had had them with me other than that, I would highly recommend them. We'll definitely do business with them again.

When new to an area, one of the biggest challenges is finding businesses you can genuinely…read moretrust--especially when you have unique needs that require more than a standard solution. When I decided to make some specialized upgrades to my vehicle, I quickly discovered that not every shop is willing to think outside the box. Fortunately, I found exactly that at ACE Body Shop & Towing. From my very first experience, PEDRO, the owner, went above and beyond to help me explore creative solutions for my project. His knowledge, craftsmanship, and willingness to help were exceptional. It's immediately apparent that he takes great pride in both his work and the relationships that he builds with his customers. I also had the pleasure of meeting several members of his team, all of whom are welcoming, professional, knowledgeable, and genuinely committed to providing outstanding service. Their positive attitudes and expertise makes every visit a pleasant experience. Jason, who's the current manager, exemplifies this professionalism, which defines this business. His nature is chivalrous and he carries himself with integrity, courtesy, and confidence while ensuring every customer feels valued and respected. It's rare to encounter a team that consistently makes you feel like more than just another customer. Most recently, one of their technicians named Phil, generously assisted me with what was actually a very small project. Despite its size, he treated it with the same level of care and attention as if it were a major repair. That kind of dedication speaks volumes about the character of the people who work there. ACE BODY SHOP & TOWING has proudly served the Lincoln community for more than 30 years as a trusted, family-owned business specializing in expert collision repair and towing services. Their reputation is well deserved. Their workmanship reflects genuine pride, and their commitment to personalized customer care is something that has become increasingly rare. Every interaction I've had with this team--has been met with professionalism, kindness, and a sincere desire to help. They don't simply fix vehicles; they build lasting relationships based on trust, honesty, and exceptional service. I'm truly grateful to have found ACE Body Shop & Towing. Businesses like this are becoming increasingly rare, and they represent the very best of what a local, family-owned company can be. I sincerely hope they continue serving the Lincoln community for many years to come because they have unquestionably earned their outstanding reputation. Thank you to Pedro, Jason, Phil, and the entire team for your integrity, professionalism, and unwavering commitment to your customers. You have earned my highest recommendation. Very respectfully, MB

Had my car assessed after an accident and was very happy with the service. The guys are…read moreprofessionals, honest and it was easy to deal with them. Everything was clear and straightforward, and the fee was quite small for such great work. Would definitely recommend.

Great place to get estimate for auto damages. Very helpful if you want independent shop to take a…read morelook on your damages and give you fair price.

Pretty honest, straight forward customer service here. Walked in and they were working on the type…read moreof cars you grew up dreaming about. High tech equipment. Jeremy dropped everything he was doing and came out and looked at the dent on my van. Highly knowledgeable individual... laced me up with game. Borderline college lesson on dents. Final go over with Liam... if I had a son, it would be this guy. don't make the mistake going to a cheap shop, only to have to bring it here and Bullseye fix their mistake. Definitely wouldn't go anywhere else.

I contacted Bullseye Paintless Dent removal for repair on my '22 Honda CRV. I had a dent on the…read moreright rear passenger door. They were helpful and scheduled a technician to my home. The technician Asaunnei was very prompt and knowledgeable. He repaired the damage and restored it to its original condition. I was very happy with the service and highly recommend them to anyone who needs this service.