A few months ago, I stayed at a hotel with VERY firm pillows. After the first night, my neck was…read morestiff...after the second night, it flat out hurt. Over the next few weeks, the pain extended down my left shoulder blade, then through my tricep all the way down to my hand. It eventually got to where a sudden turn of the head, a cough, a sneeze, or even a small laugh would cause excruciating pane. Clearly I had a pinched nerve - I made an appointment with a spine specialist at Stanford. She agreed, and suggested I try PT. My first three weeks of PT were elsewhere....and a complete waste of time. I decided to give Stanford a chance, and made an appointment. After arriving, I had a 20 minute conversation with two therapists....who left the room, discussed, came back in, and told me in no uncertain terms what my issue was, and more importantly, how to resolve it. They walked me through a few exercises, and told me to do them religiously (now, keep in mind, at this point, we're talking over four months of incredible pain). TWO DAYS after doing the suggested exercises, my pain was almost to zero. A week later (and to date), I have a slightly sore neck, but that's it. DEFINITELY worth the pain of travel and trying to find parking during their construction project. Can't recommend them enough..

Terrible communication, unprofessional & mismanaged care…read more !!!!I would leave negative stars if I could!!!! (never left a bad review before) My complaint is not about my actual surgery from Dr. Freehill, but the office's failure to handle routine paperwork and their total disrespect in their absence of communication. I had surgery 6 weeks ago and still have not had my EDD paperwork signed off. I call the office every 2-3 days since my surgery to try and get this. All I am ever told is my message is being flagged as urgent and they will forward it to the clerical team. It took more than 3 weeks for my work disability paperwork to be completed, and when it was finally submitted, it was incomplete and unsigned. My EDD certification is still unresolved six weeks later. I have been unable to receive my disability benefits and my leave of absence was not approved until more than a month after my surgery. I have repeatedly contacted the office, escalated the matter through Guest Services multiple times, and continued to follow up in good faith. The lack of communication and administrative follow-through and negligence is unacceptable. I never wanted to escalate to this level, but, I am stupefied that a reputable institution such as Stanford could allow such a straightforward administrative task to be handled with this degree of mismanagement, negligence, lack of communication, and disregard for the patient.

Dr Keane is a back expert--excellent care. he is class with any type of injections, including PRP…read moreand steroids. He also has an amazing, intuitive bedside manner, which is refreshing in a brilliant doctor.

I was referred to Dr. Keane originally in 2008. by a coworker. When I was re-injured in 2024, I…read morebooked an appointment with him right away. Dr. Keane is a superb doctor. The best of the best. His knowledge of spinal and sports medicine issues is exceptional. He is an excellent listener and communicator, and he is thoroughly prepared for our appointments He really cares about his patients and is engaged to resolve your orthopedic issue. I highly recommend him.

I've had several DEXA scans here over the past few years, and they've helped me really understand…read moremy body composition and in turn, what actually works for me with diet and exercise. What I appreciate most is the honesty, there is no fluff, just a clear, layman's-terms breakdown of your results. That clarity has helped me make better choices, leading to a healthier body composition (and hopefully a few extra years to enjoy it). Amy and her team are fantastic and you really can't go wrong here. The key is going consistently over time so you can track what's working and what isn't.

This is my 2nd visit to DexaFit. I am so happy I found them on Groupon because it has helped me to…read morelearn more about my body composition and the changes I need to make in order to improve my overall health. I drive from San Jose and I love the environment and the ladies that work there. They're so nice beautiful and your best cheerleaders ! I am a Registered Nurse with over 25 years of experience critical care included and they teach me things to help me improve my health and wellbeing. I also own a Bodysculpting business and refer all my clients to get a Dexascan done. I love San Carlos DexaFit because they did my 1st scan and I am a creature of habit. I also love that they have an app that I can have at my hands to refer to and track my progress. It's a great feeling to improve your health and wellbeing for the best quality of life! Thank you DexaFit for my wake-up call ‍‍‍‍‍

Back to the indoor court for the first time after the surgery. It means so much. The challenge now…read moreis to overcom fears of getting injury again. But get back up where you fall off. I can see him playing in the tournament in the end of June. Life is working in his favorite. #affirmation #intuitive #encourage #overcome. #gratitude

Consulted Dr Dragoo multiple times for some sporting injuries of my own causing. Sometimes in more…read moreof a rush than others, but as long as you have questions (I'm a firm believer in the patient doing active research into one's diagnosis and treatment), Dr Dragoo spends the time to address your concerns. Courteous, good bedside manners, empathetic, and most importantly, experienced. I've also found Dr Dragoo's medical assistant, Andrea, to be kind and very helpful as well. It's a bit unnerving to have one, two, sometimes as many as four fellows/residents/visiting doctors in the examining room at the same time, but they've never been anything but quiet and professional. Although all four sports medicine orthopedists (Dragoo, Safran, McAdams, Fanton) can treat all your joint ailments, they do sub-specialize a bit (i.e. Dragoo for knees, Safran for hips, McAdams and Fanton for shoulders and elbows). Dr Dragoo is a top-notch knee guy, and the only diagnostician amongst ~10 local orthopedists to really recognize the root of what was causing my symptoms. Be aware appointment slots are limited, as Dr Dragoo only holds clinic two days a week, so schedule a visit ASAP (you can always re-schedule or cancel if need be). Dr Dragoo currently has clinic on Tuesdays and Wednesdays, operating on Mondays and Thursdays. I've appreciated the timely phone/email responses from Dr Dragoo's fellows and Andrea in between office consultations.

Rude, disorganized, and completely lacking in professional communication from the start. I'm…read moreultimately relieved to be going elsewhere for my ACL surgery -- somewhere that uses up-to-date technology and treats patients with basic respect and competence. Would not recommend.

Dr Michael Wall did an excellent job reconstructing the tear to my right rotator cup in June 8…read more 2022. After 2 months of physical therapy, I'm feeling much better and wish I had the surgery done sooner. Dr Wall addressed the same issue on my left shoulder 25 years ago today.

I had a fantastic experience at Advanced Physical Therapy treating a partial elbow tendon tear. My…read morePT Dr. Julian was excellent -- he accurately assessed the injury, set realistic expectations for my recovery timeline, and perfectly paced the treatment to ramp up as my tendon healed. When setbacks occurred, his ability to pivot and adjust tactics was spot on. Additionally, Brian was a pleasure to work with for the strength training portion of my rehab. He was super supportive and incredibly attentive to my form and weight progression. Overall, I'm very happy with my recovery and highly recommend the full APT team.

This is strictly based on the no show fee of $75! I had a personal emergency and called in that…read moremorning. The receptionist did not mention the fee at the time of my call. If she had I would have come in because $75 is a lot of money! I was just asked for the money while leaving my appointment just now. Clearly they could care less and just want the money.

I saw Dr. Fanton after my knee got totally messed up by my first doctor who did two knee surgeries…read moreon me (ACL reconstruction & scope). He did the third of the five knee surgeries on my right knee (another scope, to clean out scar tissue). For a standard surgery (like ACL reconstruction), I think Dr. Fanton is great. However, I was a special case with special needs and problems. I found myself very frustrated that it'd take me up to TWO months to get a follow-up visit, that I would be seen by some resident first (different every time - which is the nature of a teaching hospital, which I understand), and that Dr. Fanton would only come in and see me for like 2 minutes at each visit. Basically, you become one of those barcodes that get stapled to your forehead like in those old Washington Mutual commercials. So if you're ok with long wait times for appointments and don't need special care from your doctor, Dr. Fanton will do a great job fixing you. However, if you are like me who have special circumstances and need special care, then I recommend Palo Alto Medical Foundation, where they focus on patient care (which is where I went after Dr. Fanton, and absolutely loved).

Dr. Fanton is Awesome! I've had surgery on my shoulder three times, the last by Dr. Fanton. I tore…read moreevery ligament in my shoulder -- the one holding your arm into the socket, and the ones connecting your shoulder blade to your collar bone. The first doctor didn't know what he was doing and shaved off the end of my collar bone. The second doctor reconnected the arm to the socket, but that wasn't the main problem. Dr. Fanton did the big job of reconnecting the blade to the collar bone, and in only 1 month my mobility is really good and I'm ready to start physical therapy. I saw another doctor before Dr. Fanton, for the same issue, and expressed to the doctor how important having the surgery site look good was -- I wanted minimal scarring. The doctor ridiculed me and told me "if you don't have any more important questions, I have somewhere to be"! After that I asked my GP to recommend a non-chauvinistic doctor, and he recommended Dr. Fanton. Dr. Fanton was super considerate and really listened to me. When I had my stitches removed he said "oh, by the way, we did internal stitches and made a real effort to make the incision as small as possible." The scar is small and really really clean, I bet in a year you won't even be able to see it! Fantastic job, and I'll update after physical therapy to let you know how the overall reconstruction went!

While ice skating I tore off ACL and PCL in my left knee. Instead of having to wait months and do…read moretwo separate surgeries, Dr. Laurel Mines of Bay Laurel Athletics used physical therapy to quickly reduce the pain and start healing. I didn't have to do the surgery and I can walk up and down stairs. I had never tried physical therapy before, so I really needed someone patient to explain and show me exactly what to do. After I had such fast results my husband went to Dr. Laurel Mines when he needed to recover from hip surgery. So she knows how to heal sports injuries and can get you off of pain killers after surgery by getting rid of knee or hip pain. I trust Dr. Laurel Mines because she knows what she is doing, is able to show you exactly what to do, and gets results to get rid of pain so you can heal faster. If you have a weird injury don't wait because delay doesn't get you well but starting with this doctor gets rid of pain fast. Highest quality care, pleasant to deal with, patient at explaining things. Her work at Stanford prepared her to run her own business. Yes, I would refer my family and friends to Dr. Laurel Mines of Bay Laurel Athletics for medical care and performance training.

Laurel was amazing! We met with her in preparation for our son's ACL surgery. Laurel got us right…read morein, her onboarding was super streamlined by filling out online paperwork with ease and she sent detailed instructions about how to locate her space. Speaking of the space - it is within a dynamic gym where there are athletes of all ages working out, rehabbing and socializing while good music plays. Laurel made us feel comfortable, especially our son who is quite nervous about his surgery. She made sure to focus on his physical recovery and also his mental health as he prepares for a long recovery. She gave practical recommendations based on the tests she did and had advanced knowledge of his specific needs and best practices. My son felt motivated when we left to do what he needs to do to prepare for surgery. I definitely recommend Bay Laurel's practice.

This review is long overdue! After a sudden onset of neck and shoulder pain, my sports medicine…read moredoctor referred me to physical therapy, and I am so incredibly glad I found West Bay Sports Medicine. Joey (Joseph Livelo) was my physical therapist, and he was absolutely amazing in guiding my healing journey. Beyond being highly knowledgeable, personable, and easy-going, Joey takes a wonderfully pragmatic approach to care. He designed a program with exercises that were easy for me to stick to, thoughtfully evolving the routine as I progressed to edge me closer to full recovery. I genuinely looked forward to our weekly sessions! It has now been four months since my last visit, and I still do a set of the exercises Joey gave me every single morning to maintain my physical well-being. Beyond the excellent care from Joey, every single person I interacted with at the West Bay Sports Medicine & Rehabilitation Center was super nice and welcoming. As an added bonus, the office has its own parking lot, making visits completely stress-free. If I ever need physical therapy again in the future, I would return to West Bay Sports Medicine in a heartbeat. I highly recommend them!

Had to cancel my first appointment as my husband needed agency surgery - it was no problem. Called…read morewhen he was out of the hospital and set up new appointments. Understanding about my need to learn exercises to take with me on our upcoming roadtrip. Have some now and will get further direction upon my return. I appreciate their patience with me and my high maintenance needs. Also their knowledge and agreement with diagnosis by watching how I walk and move my legs/hips.

I can't believe I'm Sooo Recalcitrant in Providing the Most Glowing Testimonial Any Dr should…read morereceive!!! BRUCE LEHNERT, DP, provided the Most Listening, Discerning, Responsive, Skilled, Accommodating Service I'v Ever Received from a Physician. The Bunionectomy he Delivered October 16!!!, 2025, is Healing Well Mostly Due to His Expert & Caring Skill. He Even came into the Office Earlier than any of his scheduled appts Not once but likely 3 times due to situations I had brought on myself but which would have delayed or complicated my healing. I'll never forget his Kind & Forgiving repair of my mishaps Repairing My Errors. My Only excuse for this delay is my Age, 81; the Holidays; Almost Pneumonia of late. Dr Bruce, You Are the Best!!! Thank You for All You Are & Your Skill.

I don't know where to start!! Soar came highly recommended. when I called, I was assigned to Dr…read more Joel Saal. First appointment, he was half an hour late and rude, but figured out what we needed to do. I had three procedures and he was rude, disrespectful, disengaged. And called me out for flinching when he was giving me multiple injections. no hello, how are you, let's get started. Just walked I. and started shoving needles in my back. Then left. I had to ask the nurses if we were done. The scheduling staff and procedure office seem to not talk to each other. Went back for follow up appointment. Waited in lobby for 30 minutes before I just left. 15 minutes after that, the receptionist called me to ask if I was still keeping my appointment. Since I said no, she said "OK , I'll just cancel it.". and hung up. No "Do you want to reschedule?". or "How can I help you?" I'm currently looking for a new doctor.