I have an LG front load washer that quit spinning at Christmas time 3 or 4 years ago only about a week after my "Geek Squad" warranty ran out and couldn't find anyone to fix it. I had to replace it ASAP and love LG so I bought another hoping I could fix the other one myself eventually. I was unable and just about gave up when I saw a post on FB from my sister in law about Paul Crutchley. I gave him a call and after explaining he wasn't really familiar with the LG product but he would take a look. For $160 parts and labor I now have a "like new" (always keep my machines spotless) LG washer as a second one. THEN my daughter bought a vacation home which included a Samsung front load set which after nearly a year the dryer quit heating. Called Appliance Paul to the rescue!! Quick and affordable. I no longer have to worry that "no one in a 50 mile radius" works on these two brands. Thank you Paul for being honest, knowledgeable, and dependable!!! read more

I appreciate the fact he called back quickly, and he was polite as well as candid in his assessment. He researched my issue since I live so far away, then called me back with his best assessment, given how far away I live, to save me the travel expense. We tried a quick diagnostic over the phone, and he apologized but told me the washer was pretty much beyond the financial value of repairing, given the part that probably would be needed. His service was in line with the reviews I found for him on Yelp. I would not have a problem recommending him to someone. read more

I called Paul late afternoon on the day that my refridgerator/freezer quit chillin'. Paul said he'd come between 11-1 the next day. he notified me the next day of his exact time of arrival. He came on time, troubleshot and gave me the bad news that the compressor was bad and not cost effective to repair. Paul didnt charge me a dime. He was courteous, knowledgeable, timely, careful and personable. He definitly has my future business and I already passed his info on to my siblings and will do the same for friends. HIGHLY RECOMMEND!! read more

My dryer drum fin was hanging. One call to Paul, and he responded immediately. Fast and pleasant service the next day. He had said on the phone that we might need a new part. But he simply replaced the fin with the original screws he found inside the dryer case. His fast fix was HONEST and very CLEAN. He vacuumed the interior of the dryer case before sealing it. Many THANKS for sure! Plus, he saved me a lot of money on not having to buy a new unnecessary replacement part. I highly recommend him! read more

Paul answered the phone promptly, gathered the necessary information and called backed with a time to look my refrigerator over. He was on-time, friendly and professional. He quickly diagnosed the problem and suggested a remedy. In my case it was buy a new fridge as it was 15 years old and the freon had apparently leaked out. He requested no fee but did accept a small reimbursement for making the trip. Highly recommended! read more

HIGHLY RECOMMEND!! I cannot say enough how pleased we are with Paul's work! We have a Frigidaire front loading washer and it now works like it should! Paul answered my request very quickly, and repaired our washer same day!! His cost was very fair, and its nice to know that there are folks who won't gouge you! Thank you again Paul! You have earned our business!!! read more

Dryer vent/exhaust cleaned out, reason for buildup identified and repaired. Very courteous and professional. Arrived on time, completed repair in less than one hour. Left Dryer location neat and tidy. Easy to access, communication exceeded and expectations. Cost and value surpassed planned home budget. Will definitely use this service again and receive others do too. read more