If I could rate zero I would. kanda kropp is HIGHLY unprofessional in the way she spoke to me as a…read morecustomer, it was very condecending and when I told her not talk to me like that, she laughed on the phone. She offered no information just repetitive "beat around the bush answers". she gave me no help or piece of mind as to submitting payments, policy rates or increases that were happening to my policy. I genuinely felt like no one in the office could offer me good information. DO NOT GO TO THIS AGENT THERES GOOD ONES OUT THERE WITHIN STATE FARM OTHER THAN THIS LOCATION.

Kanda is a great agent. I have been with State Farm since I was 16 years old because of great…read moreagents line Kanda. She is a generational agent, and she is professional, friendly, and educated beyond just insurance. She is knowledgeable in finances, mortgages, and so much more. If you're looking for a great agent who will take care of you, and ensure that you have the protection that you need, then you need to visit Kanda.

If Yelp would let me I would give this a NEGATIVE rating…read more The ads say "Trust Germania!" Nothing could be further from the truth! I had Germania for my insurance for my homeowners policy for my home in Round Rock. I recall switching to them because they were the cheapest policy I could find...well, you get what you pay for! I have been SCREWED twice by this company. 1. We received significant hail damage to our roof from hail storms. The adjuster came out and said we just needed to patch the roof. This was the 2nd time we had a leak and we were told by 3 contractors that our roof was borderline from numerous Central Texas Hail Storms and it should be replaced. When the adjuster met with a contractor he learned that the shingles had been recalled and therefor said the hail damage didn't matter and denied our claim. The shingle recall had to do with installation. Our roof was leaking from hail damage and the contractor said our roof issues did not stem from the installation but from hail. 2. My BIGGEST problem is with Dennis Schmidt. He runs a "one man show" with no one else in the office. His lack of support staff left me blind sided with a cancellation of my policy: We moved out of our home and into a new construction build in April 2011. We opted to have State Farm insure our new home since I was not pleased with the service we received from Germania. I called Dennis in July to inform him that the Round Rock home was vacant, on the market, and would likely close in August, just at my renew time. I wanted to make sure that when the policy renewed I wouldn't have to pay for the insurance on the property since that was being insured at the new house. Dennis sent me the appropriate information and he said "he'd take care of it." Underwriting came back and said that we had to keep our house coverage at $167K even though the house was on the market for $135 and the tax appraisal was $127. Dennis told me that was the way it was b/c rebuilding the home in case of loss was $167K--which didn't make since to me since the tax appraisal also included the lot. Okay, I figured it was no biggie b/c I only had to insure it for a few more months. Fast forward to today. I called to tell Dennis that our closing had been pushed back a few days and not to cancel the policy until then. He said "oh, that policy was cancelled on the 7th." WHAT?!?!?! I had no idea the policy was cancelled, not to mention I called TWO weeks ago to tell him to cancel the policy on 8/31 b/c we were closing. I asked for him to call and confirm and let me know if there was anything I needed to sign. He claims they mailed me a cancellation notice at the end of July. Here it is 8/30 and I had no idea that my house has been uninsured for 3 weeks!!! I was livid. I asked Dennis why he didn't call. He said he had surgery and wasn't in the office. That's right, his company was not managed at all while he was out! No call, no follow up, NO COMMUNICATION! Now I'm praying that my house doesn't burn down in the next few days b/c if it does I loose everything! Bad business folks! I have a network of people I can call on to step in if I have an emergency so that my clients aren't left hanging. Not Dennis. Don't trust Germania because in the end you will pay money only to be screwed time and time again!

I've used Germania for car insurance since 2002 and they've always provided friendly, courteous…read moreservice. I've found the people that work there to be especially personable and they always offer helpful advice when I call with questions about my policy. Once I forgot (oops!) to pay my bill for a couple months and they helped me get back in good standing. No complaints, other than the long drive since I live in Austin.

Bill has been advising and handling my small business and real-estate taxes for over 15 years now…read more He was a big help when I first started with him by fixing a lot of mistakes my previous accountant had made. I have referred him to several other business owners that I know who have called me back after using him to tell me thank you for the recommendation. I fully recommend W.E. Gassiott for your tax needs.

Jolene and her team have done a mortgage AND a Refi for our family and both times the service was…read moreperfect! We were able to get a great rate, communication was never lacking and it really felt like the team cared not only about our outcome, but also that we were comfortable with the process! In a busy market such as this, we appreciate not being thought of as "just the next deal". Highly recommend!

It was a pleasure working with Jolene Jaehne at First Centennial Mortgage. She made a stressful…read moreprocess easy to deal with. Her knowledge helped us make the best choice for our situation. Highly recommend her!

My experience with Christy was exactly what I needed. She treated me with a great deal of respect…read moreand compassion. She helped me thru each and every detail and everything happened just as she said it would. I appreciated her professionalism and her personal touch. My recommendation for her is 5 Stars

Dan is really easy to work with and found me a great deal on house insurance. I highly recommend…read morehim.

Can you imagine an insurance agent helping you save money on your premiums while getting the just…read morethe right amount of coverage? Well, imagine no further. Dan was A-MA-ZING and I would strongly recommend him to anyone looking for Insurance. He will be my go-to for any further insurance needs we may have... thank you Dan! You are wonderful!!!!!

I work for the Internal Revenue Service. Used this "company" to do my taxes TWO years in a row in…read more2021 and 2022 just to get a compliance letter from my employer that my taxes were filed LATE over two years later. This is a big deal to me because i can lose my job because of frank's inability to do the service I PAID FOR correctly. I DO NOT recommend this place at all. On top of that when i called to ask why my taxes for 2021 were submitted late i got a bunch of silence and an excuse. DO NOT USE THIS PLACE!

I would not recommend using Cube Tax Service for your tax needs. My tax preparer Spencer missed…read moresubmitting a W-2 for 2021 and when I filed my taxes in 2022, the IRS contacted me to let me know of the mistake and now I have to pay the IRS over $8,000! Since this mistake was brought to light, Spencer did not return any of my calls or emails. I then called the office and spoke to Frank who assured me he would take care of it. This happened last year and here we are months later and this issue is still not resolved. Every time I call their office number, all I get is their voice message and despite leaving messages, I've not had not one call returned. They have a portal to which Frank has answered some of my questions but when I messaged him on Dec. 8th to ask about the status of my payment, I've yet to get a reply. I just called this morning again and YET AGAIN, the answering machine came on! Looks like I will be handling this directly with the IRS. Worst service I have ever received from any tax preparer. This is a family run business so you are not gonna get anywhere with Spencer, Frank, or Laura! I am forced to give them a star in order to publish this but that is not because they deserve 1 star.

Excellent service! Shunta was quick, efficient, and very knowledgeable. They handled a complicated…read moretax situation professionally. I highly recommend them for accurate, fast, and friendly service."