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    Callaway Center

    5.0 (1 review)
    Open 8:00 am - 6:00 pm
    Updated over 3 months ago

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    7 years ago

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    Mariela S.

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    Aura MD | Ashley Toutounchi, MD - Virtual appointments to fit your business lifestyle!

    Aura MD | Ashley Toutounchi, MD

    4.2(33 reviews)
    25.8 miGalleria/Uptown
    Certified professionals
    Remote services during COVID-19

    "I cannot say enough good things about Aura MD, but specifically about Erica, the Office Manager…read more In a world where healthcare can feel like an automated machine, Erica is a true gem. She consistently goes above and beyond, taking the time to talk to me and calm me down when I call in between my appointments. It is clear she truly cares about people and their well-being. This is the most outstanding service I have ever experienced with any medical provider, and Erica's presence alone makes this practice world-class." Jamie

    I made an appointment but had to reschedule at the last minute due to an unfortunate pet emergency…read morethat occurred just 30 minutes before my appointment. Im not really sure why it had to happen at the time of my appointment. Sadly, I had to make the difficult decision to put my pet down. I reached out to see if they could offer any leniency with their strict cancellation policy. They had already taken a deposit ($50, if I remember correctly), but then charged me an additional $100 for the cancellation. I tried to explain my situation, but it felt like I was talking to an ai robot person on the phone who kept saying the same thing over and over like a horrible broken record. This kind of response is unfortunately pretty common and probably not surprising. I did find a new friendly psychiatrist who doesn't even have that policy, or atleast after the VERY FIRST TIME. I DIDN'T EVEN MEET ANYONE IN THE OFFICE YET. anyways yeah, i do NOT recommend this place. So thankful there's better out there! :)

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    Aura MD | Ashley Toutounchi, MD
    Aura MD | Ashley Toutounchi, MD - Serene environment for your overall wellness

    Serene environment for your overall wellness

    Aura MD | Ashley Toutounchi, MD

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    Texas Behavioral Health - Texas Behavioral Health: Pearland.

    Texas Behavioral Health

    1.9(34 reviews)
    14.1 mi

    I've been coming here for my ADHD for 2 years and I used to see Dr. Haq before she started hiring…read moreNPs to do her work for her. My NP was Farland and she was super nice and now I have to see a new NP because I guess Farland left.. so that was upsetting. Scheduling: I've never had an issue with scheduling but if you miss your appointment they do charge a $35. It used to be $50. Employees: It's always a hit or a miss with their front desk secretaries. Sometimes they are attentive and others they are not. I've gotten rude ones and incompetent ones but I recently came back here after a year of not coming because I recently received new insurance. Environment: Place is tidy and clean, doesn't appear dirty. Parking: Right up front! If you live in Pearland, I suggest you come here. I'll stay here because I don't want to switch doctors. But next month I'm seeing Dr. Haq for my follow up.

    This place does NOT help with Mental Help, It causes mental problems. I wish I had looked here…read morebefore I went there. My insurance paid over $2,900 for this mess, I will be contacting them also. I tried to schedule an appointment for three weeks before I finally was able to get one and it was about two weeks out. I explained that I needed the results of the testing for my scheduled doctor appoint and was assured that it would be taken care of by then. I showed up for my appointment with the doctor today and they had not sent the report, the doctors office called them and asked if they would send it over and they rudely said NO. So I had to reschedule with the doctor for another 10 days out and when I asked them if the report would be finished by then they were not sure. The office staff is surly and the person on the telephone can hardly be understood. I know English is not her primary language but I can't figure out what is. She usually speaks in gibberish. So far I can not say one nice thing about this business.

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    Texas Behavioral Health
    Texas Behavioral Health - Texas Behavioral Health: Pearland.

    Texas Behavioral Health: Pearland.

    Texas Behavioral Health

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    Katy Psychiatry - Marco A. Reñazco, M.D.

    Katy Psychiatry

    2.7(12 reviews)
    40.2 mi

    my family and friends have been here, and as a disabled man, i was put off by Dr. Renazco's history…read moreof indifference, curtness and ill manners toward patients with toward those with mental incapacities. I hate to be critical toward a medical professional, as my son is a registered nurse at a local hospital and I know the sacrifices that are made in the field... but Dr. Renazco is unprofessional not only in demeanor and actions toward patients, but also in his heart (trust me he doesn't care about his patients, this office just processes patients like numbers)... a blatant disgrace to medicine. I was misdiagnosed with bipolar disorder within 5 minutes of the assessment at 17! they took advantage of me not having the knowledge of mental illnesses, and pumped full of different drugs for 4 years that just made my symptoms worse and that gave me bipolar symptoms! i am not bipolar i have an anxiety disorder and adhd! they refused to listen to me when i tried to explain bipolar doesn't fit countless of times throughout the 4 years. they refused to give me any form of real anxiety medication and their reasoning was "they dont want a lawsuit." they do not care about their patients, you will wait for three hours in the waiting room for a 10-minute appointment. they just want to collect a check and send you on your way. they NEVER answer the phone or give you your medication on time, i went through withdrawals on very serious meditations EVERY month for 5 months until i gave up on the establishment. their front desk is extremely rude and the place seriously looks like it is from the 1600s, as they clearly don't clean their furniture, i saw a spider in the waiting room. they overcharged me thousands of dollars and REFUSED to fix it even when i presented CLEAR proof.

    Dr. Renazco is an unqualified, demeaning and unprofessional doctor, and his ethics are compromised;…read morea search of his past history of psychiatric care reveals Dr. Renazco has been under investigation for his prior medical billing fraud that led him to have his license revoked. Do not reinstate this man! As a US Army Veteran, I moved to Katy and needed a psychiatrist near my residence, and accordingly I called to see if they were accepting new patients. After hours of trying to reach someone, I was rudely transferred to Dr. Renazco; I explained exactly what medications I was on, and that I didn't want to change anything, as I had been on them for years and knew what worked for MY body. He agreed that he would not change anything (a complete fabrication of what actually happened, as he cares about HIS profits)--had I known I never would have made an appointment with him) and agreed to see me as a new patient. On the first appt, he immediately wanted to start dropping the dose of one of my anxiety meds. I reluctantly agreed. The next phone appt he dropped it down to half. I had horrific withdrawal symptoms. Suicidal thoughts, severe depression, crying and anxiety went through the roof. So, by the next phone appt that was scheduled for 2 PM I hadn't gotten a call by 4 PM so I left a voicemail on the office phone stating that it was unprofessional to leave me hanging, not knowing if he was going to call me because at that point I only had enough medication to last me through that day and nothing more. He finally called me, SCREAMING at me claiming that I was mistreating his receptionist, when it was the opposite. I was always calm. When I tried explaining my withdrawal symptoms he tried blaming all my problems on my marraige and telling me there's no pill to make me better and that I'd find a counselor. Made NO attempt to help me through the anxiety attacks I was having because he cut my medicine in half. Also explained to me at that time that he would no longer prescribe me another medication I'd been taking for a couple years that I really needed because he doesn't prescribe stimulants, and didn't offer an alternative medication, so on top of withdrawals and crazy mood swings I would have to endure more. Next appointment he told me to find a second doctor to prescribe said medicine. I got in contact with my previous psychiatrist and explained I needed that medicine from them because the new doctor wouldn't prescribe it and my old doctor would not see me as a patient because they said it wasn't ethical to have two psychiatrists at once. The last and final appointment he asked how I was doing I was honest and told him I was having a very hard time without the medicine he cut me off cold turkey. He then went on a tangent accusing me of trying to force him to prescribe me it when I never asked him to prescribe it after he took me off it and said he wouldn't, but most psychiatrists want to know how you are doing mentally. So I explained to him I never asked him for it or tried to force him to do anything I was just being honest with him about everything because he's my doctor - that's what he's there for. Then he told me I needed to make several appointments with psychiatrists north and south of where I live-- basically within 100 miles of me anyone who could see me until someone would prescribe me the medicine and I should call and ask if they would prescribe it before I go! I told him they couldn't give me that answer because it depends on each patient individually. Anyway, he's basically asking me to doctor-shop. As soon as I said that to him he said: "I'm closing your file. I'll write you 2 months of meds and that's it that should be plenty of time to find a doctor." I said I've called many places right now no ones taking patients or the appointments are months out and he accused me of not trying hard enough and not caring enough. I said why are you dropping me what did I do wrong? Why won't you at least keep me on as a patient until I find a doctor? I said, because if I can't find a dr I'm gonna have no medications and end up in the hospital. His answer was: I'm doing you a favor, I only have to legally give you 30 days. He was condescending. On top of that, I was overcharged numerous times (the staff kept making excuses when I presented CLEAR evidence) and a family member of mine, as we are in a military family, were MISDIAGNOSED with PTSD by this self-serving man, and accordingly I am in the process of seeking out my state medical board to explain the atrocities Dr. Renazco has commited, hopefully to remedy the situation. One goes to a psychiatrist to get help and feel safe and not be judged. Places like this is why there are some who are scared to get help when they need it. The negative stigma attached to mental health needs to be removed, and Katy Psychiatry does little to provide quality, professional services to those in need. Their priorities are profits over compassionate care.

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    Katy Psychiatry - Keanan Beierle, P.A.-C

    Keanan Beierle, P.A.-C

    Katy Psychiatry - Office

    Office

    Katy Psychiatry - Hallway

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    Callaway Center - c_and_mh - Updated June 2026

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