There is a peacefulness the area. Historic markers are not easy to find but most names show the…read moreethnic origin of Flagstfaff and it's a pleasant walk.

We buried my Father-in-Law today at Citizens Cemetery. The staff here was very friendly and helpful…read morethroughout the whole process. There are so many trees here, it's almost like being buried in a forest. The area where we had our graveside service was very well maintained, but in the older parts of the cemetery I noticed a lot of pine cones and pine tree needles on the ground and the grass was pretty high. Oddly enough, this cemetery is right next to Northern Arizona University - young people starting out in life next to others whose lives have come to an end.

Norvel Owens Mortuary recently did the service for my mother's funeral. They were extremely…read moreprofessional, from picking her up from where she was living at the time to the burial at the cemetery. Scott Skinner and Hillary Adair were compassionate, professional, and personable all at the same time. Scott and Ian arrived at the church on time the morning of the funeral and provided detailed instructions for the pallbearers. Scott's expertise and directions at the burial site were also detailed and complete. I would, without hesitation, recommend them for your funeral needs. Steve Larson

My stepfather died about two years ago. My mother just told me this morning that Norvel Owens…read morefailed to purchase the headstone she ordered for two years, despite the cost being supposedly included in the price of the entire funeral. No one ever called. Apparently they fudged their accounting at least one year as well to be able to realize the revenue from the transaction as well, without it raising a red flag. When my mother discussed it with them, someone asked "why are you so upset?". Whoever that person was needs to be nowhere near the business of handling someone's love one's final situation. Check all your paperwork when dealing with this negligent organization.

I chose Bueler Funeral Home in Cottonwood initially because they actually post their prices online…read more And then they didn't try to sell me on more services than I wanted for my mother, who had wanted a simple cremation, no more. Jennifer was kind, yet professional. I also like the fact that no one tried to sell me the many (expensive) items they had on display for holding ashes. They made this necessary process smooth and took the stress away. Very pleased with their services.

I am so thankful I chose Bueler Funeral Home to help me with the recent death of my mother. This…read morefamily run funeral home was exceptional. My first contact was with Michelle. She was extremely kind, helpful and professional. Ben (owner) went above and beyond in customer service. He was truly there to assist me with what I wanted for my mother. His own professionalism, understanding and compassion helped me during this difficult time. I am forever grateful and highly recommend them for the care of a loved one. Brenda

Very professional during this very difficult time for me…read more Highly recommended! Always very responsive when I called and ask for updates.

Start to finish Tim was a pleasure to deal with. Did a beautiful job on our stone. Check with them…read moresure you'll be happy with the end product

Heritage has helped me after the deaths of both my dad, and later, my mom. They were professional…read moreand compassionate. Clent, the funeral director, was great to work with. He made the process easy and did not try to pressure me into unnecessary or overpriced services. I definitely recommend them!

We were so impressed with the quality service we received at Heritage Memory Mortuary. The entire…read morestaff including Clent were compassionate, informative and incredibly helpful during a very difficult time for us. They provide a complete menu of services at a fair price.

I felt they were totally insensitive to my grieving. The owner was flip and rude. They were…read morerecommended by someone at the hospital and all I can say is that they must have been related. I was shown the new cement pad where the new crematorium is being built. What a terrible thing to point out to someone who just days before had suddenly lost their spouse. The only thing I can think of is that it is less expensive than the other mortuary in Flagstaff. They botched everything up from not knowing where my loved one was, where I could retrieve his wallet and then told me I couldn't get death certificates for months due to an autopsy. We had told them when we filled out the forms that we did not want one but they had it done anyway. Totally unprofessional and the owner is totally insensitive to grieving families. There is a woman there that was more courteous.

Caring pleasant staff. Responsive to our needs. Answered all questions in a timely mannerread more

The ABSOLUTE BEST!! This family owned funeral home was the…read moreabsolute best; Ben (the owner) was so gracious, kind, and above all caring. I highly recommend this funeral home because they actually understand what you are going through, and will help you in every step of the way to make sure everything is done respectfully and professionally.

During one of the most difficult times of my life the Bueler Funeral Home did everything to give…read moreour loved one the send off they deserved. The ceremony was beautiful and they made our loved one look natural and truly himself. The Buelers made the whole process simple and at a time when you can't possibly think about making any decisions they make that as easy as possible. I would highly recommend the Bueler Funeral Home to anyone in need of the services and they are definitely the best around! I was very impressed with the wide variety of services the Bueler Funeral home offered to fit any budget. Thank you for providing such a beautiful service for all of my family and friends!

The Westcott Funeral Home did a wonderful job with handling all the details with the passing or my…read morebrother -in -law in late March and then the passing of my father in April. They were able to guide us through the process and were very helpful in my family's time of grief. As we like most family we were not prepared with all the steps or details that have to be made in the event of a loss of a love one, Westcott just did a wonderful job in providing the assistance needed and the comfort my family needed.

My Sister passed and Westcott Fureneral Home performed way above expectations. They did such a…read moregreat job,Taylor did everything, she fullfilled all my requests for the Funeral with no hesitations and Riley was there assisting her during our difficult time. Westcott attended the services until completed and also offers grief support which I have never encountered before by a Furneral Home. And to include they're still offering support as or if needed. The memory book remains online to add and/or share prayers or stories and will remain until we order which is very nice. Our Family would like to thank them for everything they did and continue to do, it is so greatly appreciated.

Go anywhere but here. These people are the most uncaring, rude batch of people I have ever met…read more My dear friend had terminal cancer and was in hospice care. He gave me both health care and financial power of attorney. He asked me to go ahead and take care the final arrangements using his bank account, which I did. Nearly 6 weeks later, the rude obnoxious KELLY from Ruffner-Wakelin calls me and starts giving me a song and dance about the payment. Now I have no issue with paying, but they were already paid. She says they just tried to process the check and it bounced because the bank accounts were frozen. Well no kidding I told her, he died a month ago and you guys knew I was paying with his account, why did you not process it a month ago? Rude obnoxious KELLY said it was my fault, I signed a contract and she was just going to send it to collection. She blamed it all on me, accepted no responsibility and threatened me with sending it to collection. They are all peaches and cream when they are trying to sell you something, but god forbid they screw up and not get paid and they threaten you with collection. Just so you all know, rude obnoxious KELLY called me 0918 and I went in and paid them at 1130, so they did in fact get paid within hours of me finding out there was an issue. My advise, go somewhere else. Anywhere but there. Here is a list to help you, Heritage Memory Mortuary Prescott Hampton Funeral Home Prescott Affordable Burial and Cremation Sunrise Funeral Home It was the song and dance by rude obnoxious KELLY with here odd tone and threats that really soured me. Never, never will I go there again. Do yourself a favor and avoid this place like the plague. Unfortunately, rude obnoxious KELLY will never have to answer for her rude threatening behavior, but I hope this forewarns some people from going there and they pay by a loss of business.

We can't say enough about the care and wonderful service we received. Anita was so wonderful and…read morethorough! She offered wonderful advice and exceptional service. She went above and beyond to even file paperwork with the VA to get my dads discharge papers! They explained all the process and showed such respect and dignity to our relative. I highly recommend them Update: well we started out great with Anita.... then she dropped the ball by not notifying us when our Dad was ready! We waited over 2 weeks!! It as very disappointing especially for my mom and being the holiday season!! Thank goodness for Arthur!! He picked up ball and then some!! He was so very kind and thoughtful!! Not only did he apologize profusely he actually delivered my Dad back home to my mom! The Mortuary ran out of flags (my dad was a vet) and Arthur assured us he will deliver a flag for my mom personally to her house!! Thank you Arthur!! Your the BEST!!!