Nice clean well taken care of cemetery. Always well maintained.Have always felt peace in this…read morecemetery. Be blessed

From the owner: As a ministry of the Roman Catholic Church, we are fulfilling our mission, one of the Corporal…read moreWorks of Mercy, which is to bury the dead.

Norvel Owens Mortuary recently did the service for my mother's funeral. They were extremely…read moreprofessional, from picking her up from where she was living at the time to the burial at the cemetery. Scott Skinner and Hillary Adair were compassionate, professional, and personable all at the same time. Scott and Ian arrived at the church on time the morning of the funeral and provided detailed instructions for the pallbearers. Scott's expertise and directions at the burial site were also detailed and complete. I would, without hesitation, recommend them for your funeral needs. Steve Larson

My stepfather died about two years ago. My mother just told me this morning that Norvel Owens…read morefailed to purchase the headstone she ordered for two years, despite the cost being supposedly included in the price of the entire funeral. No one ever called. Apparently they fudged their accounting at least one year as well to be able to realize the revenue from the transaction as well, without it raising a red flag. When my mother discussed it with them, someone asked "why are you so upset?". Whoever that person was needs to be nowhere near the business of handling someone's love one's final situation. Check all your paperwork when dealing with this negligent organization.

Caring pleasant staff. Responsive to our needs. Answered all questions in a timely mannerread more

I couldn't have made a better decision for choosing someone to care for my daddy after he passed…read more Richard and Sheena made the process as easy as possible given such a difficult and heartbreaking situation. They are soooo caring and compassionate. The service is truly next level and you never feel like "just a number" here which makes me heart the happiest. I know both me AND my daddy were taken great care of and that's all I could ever ask for. I highly recommend and would choose them time and time again.

Brenden did an EXCEPTIONAL job giving us a private tour of the mansion. He was full of facts and…read morestories. The artifacts & history packed into this mansion are so cool! You really got a sense of who these people were and how well they lived. The grounds are stunning and we really enjoyed the outside self guided tour. We were there two hours and I'd go back in a heartbeat!

First off, some of the signs pointing to the entrance of this place are flat out incorrect. Second…read moreoff, it's not worth it to buy a $5 pass. The main attraction really is the mansion so just buy a $18 pass which gives you access to the mansion tour as well as the outside grounds (which is what the $5 pass gives you access to). As for as museum goes, the subject material isn't that interesting: it's about a random wealthy family. Imagine a 100 years into the future we have a museum about a random millionaire. Our tour guide, Marco, was fantastic and great at answering questions for our little group of 4. The mansion really is just a showcase of how a wealthy person's home from the early 1900's. You get a glimpse into their business and personal lives as well as the type of furniture employed in the household. The tour was interactive and nice. The self guided tour is just literally walking around the mansion so there isn't too much to see but it makes for a nice, short walk. Overall, I think that there are more interesting museums out there. But if you're looking for a super quiet museum to browse, this would be the place.

Helped me recover a stolen vehicle very quickly. Honorable people who care. Thank you all.read more

Could actually follow up on investigations and at least try to do their job, visited flagstaff for…read more1 day and got jumped by 5 or 6 guys police department failed to show up on scene, completely failed to get any camera footage from any of the bars nearby when it was in the MIDDLE OF DOWNTOWN. Detective seems lazy and the actual officers on the case seem brain dead and Intellectually gone, eventually they didn't even answer my calls or texts anymore. Highly recommend if you have an emergency just handling it yourself!!! These people caused me THOUSANDS in hospital bills and I got literally no justice out of it, when it was the easiest lob of a case ever. They were probably NAU students and now get to roam around campus home free, COMPLETE BS. Lived here for 4 years and all I got out of this department is they train a bunch of 18 year olds to follow you around town for multiple miles until you make 1 tiny traffic violation.

So I have lived in Flag for more than a decade. Moved numerous times and have dealt with utility…read morecompanies such as APS, UES, Suddenlink, etc. All have been fine, until I had to deal with the City of Flagstaff Water/Trash utilities. I called in person to try and transfer from my old place to the new place. Doing this with other utility companies was quite easy and could be done online with no problems. City of Flagstaff on the other had, was a bit more cumbersome. I checked the website and wasn't quite sure so I decided to call. When I finally got a ahold of someone the clerk/person working the phone line was very curt and kept cutting me off by telling me, 'yOu nEEd to AcTIVate a NEw aCCounT!!!!' I even tried to get in a question about not having to pay start up fees since I have never missed a payment ever and always pay on time. More curtness from the person. So, a month and a half later it seems all is well, until I get a bill from them from my old place. I call and let them know that I activated a new account and the person over the phone was again, not very helpful nor understanding. 'We're sorry, but there is nothing we can do about it; we don't do transfers and you should talk to your old landlord to pay it. Sorry that the person was curt to you, but we can't do anything about it.' (They really emphasized that they couldn't do anything about it.) It's one thing if I was being a jerk about it or if I dropped the ball with other utility companies and had a history of being delinquent with my payments, but to be told it was my fault when people were rude and unhelpful is just plain frustrating. Especially at a time when money is tight and I live in Flagstaff AZ. City of Flagstaff needs to work on customer service and a more transparent way of transferring services/utilities in town.

We visited City Hall to check on the status of a business license. I believe the older woman in the…read moreadministrative clerk window was Carol. I could be wrong. Anywho, she was amazing. Very helpful, kind, and informative. Thank you for giving us all the information.