Consider very carefully before purchasing hearing aids here. I purchased top of the line Phoneak in…read more2019. I stopped in to Gomer last week to see if they could offer some assistance because the hearing aids stopped working. The receptionist offered no help and advised me they are not taking new patients. I was a patient in 2019 when I suddenly lost hearing in one ear. None of the staff including the audiologist from 2019 now work there. There is no empathy or consideration of the patient whatsoever.

Dr. Gomer is the real deal! In addition to exceptional professionalism and customer service, Dr…read more Gomer provides an empathetic, supportive, available approach to audiology services.

My personal experience was this was the worst first-time visit I have ever had. I made an…read moreappointment with Gottlieb as I could not get into my normal doctor for a clogged ear, and his reviews seemed decent. I filled out the usual new patient paperwork and then was called back into see Gottlieb. When he saw my chart and inquired about a procedure I had done with a colleague of his in the industry, and I did not have glowing things to say about said colleague and my procedure, Gottlieb proceeded to chastise me for even showing up to see him for a simple ear cleaning. This Gottlieb guy felt he was so unworthy of being selected by me, a new patient, to choose him for a procedure cleaning when I could have just "gone to his idol instead," who, I may add, did a surgery on me that did not go well, was a complete failure, and made my condition worse, so why would I choose to go back to said provider that made my condition worse, or ever see him again? Read the room, dude. Were you really that clueless?? Apparently so. I have never in all my years of going to ear doctors (over 40 years) seen a man feel so inferior to his colleague at the sheer mention of his idol's name and then have the nerve to chastise a new patient for "choosing him" instead of just going back to this other colleague of his that he idolizes and feels a massive inferiority ego complex being mentioned in the same industry against. Total unprofessionalism; if he is that ego-sensitive to the sheer mention of his idol's name and anything negative mentioned about a patient's experience with said idol of his, which the patient has every right to say, as I did, he should not be dealing with patients in any form if he is that sensitive to a differing viewpoint that challenges his view. It's none of his business why a patient chooses to go to another provider, the reasons are many, and he shouldn't have questioned me for choosing him over another competitor of his. Honesty, It's none of his business, it is a choice who a patient chooses for medical care. I did not bring this conversation up initially and had no plans to even talk about it. He prodded me for information when he saw the other guy's name mentioned on the form and wanted details when I told him I was not fond of his idol colleague. This entire conversation was instigated and started by Gottlieb almost immediately after he came into the room to see me. This is the most unprofessional first visit I have ever had with any medical provider. I told my regular ENT about this interaction, and he was shocked at this kind of treatment and agreed that it was very unprofessional and bizarre. Terrible experience. There are plenty of ENT providers to choose from in the DFW area to help you with your needs; in my opinion you would obviously want to choose someone else who actually cares about you, the patient, wants your business, wants to help you, and won't judge you instantly and question you for even choosing to use their services or question you if your view on something or someone is different than theirs. Go anywhere else. I wish I hadn't seen this provider.

Dr. Gottlieb and his office staff are just phenomenal! I,…read morepersonally, don't like doctors who are over-coddling and sugar coat their responses and conversations. I want a real doctor who is responsible and genuine and that's him and his office! Dr. Gottlieb could easily read that right off the back and was just fantastic when it came to responding to me. Honest, to the point but I 100% felt and received top notch care. I had four other friends go to him for the deviated septum surgery and they couldn't stop raving about his work. I'm just now recovering and it has been such a healthy for the most part easy recovery. My face is looking great and not a lot of bruising! Surgery lasted an hour and that surgicare staff was just as amazing. Very rarely do I review doctors office but this was worth it!

the worst service the worst hearing booth I have ever been in, while I was in the booth, I was…read morechocking because of the bad smell in it, and the equipment they use is very very much old, and out dated, you have to use your hands and fingers to send a signal to the technician outside of the booth, ....and when you get the report, you find out it is hand written, and drawn, you can hardly make any sense out of it , and he called himself audiologist !!!!!!!!, on top of it all, IF THEY SELL YOU HEARING AIDS, the want to charge you $65.00 for every time you get to their office for a problem, regardless of the issue you may be having with your hearing aids that they have sold you .... I was disgusted, and I ready to gat out of that office fast..... after all I was able to get my hearing aids from a deferent compony, that actully stand behind the products, for 3 years, at no cost for all the ccdualed appointmens that they scadual for you

Everything was great. He is very professional, knowledgeable, and precise in his field. I highly…read morerecommend him

Laura Trainor is excellent to work with. Very professional and caring. No high pressure of any…read morekind. Would recommend her for anything you need in this area.

From the owner: Advanced Audiology Center is Home of the Hearing Wizard, Laura Trainor-Collins. Hearing loss is a…read moredifficult thing to have to go through, no matter what the circumstances, but you don't have to go through it alone. Laura Trainor-Collins gives you the hearing care you need and the personal service you deserve. Guaranteed. You can trust the Hearing Wizard, Laura Trainor-Collins, expert audiologist, who has over 34 years of experience.

First off this place goes by at least one other name that I have found. Starwood Audiology as well…read moreas Trinity. My insurance provider supplied this place. I was contacted by there office and made an appointment. My insurance provided me with the referable stating the name, address and phone number. The gentleman making the appointment wanted to make clear of their location at a second floor complex in a retail center. When I arrived the reception person was on a call and it seemed to me to be a personal one because she told her call that she had to go someone came in. I gave my name and what time my appointment was. She told me they don't make appointments before 12 noon. My appointment was at 10 am. She asked my name at least three times and each time I spelled it. She said she had no record of my appointment. I told her I had an email with the confirmation. She shrugged and said I should probably call someone. I did. This person as well was clueless about my appointment. I left and called my insurance company to complain. I was on the phone with them nearly an hour, and they confirmed the location ... but the name of the business was different. I would never in a million years go back to that place simply because of the reception person really not caring at all to help.

I just turned 59 and feel my body is literally falling apart. Working in a fast paced Professional…read moreCorporate Office, my hearing is my livelihood. Lately for some time now I could not hear well, and I was constantly asking coworkers to repeat themselves. I became very embarrassed. So I search around and was referred to Trinity Hearing. Hector Perez is my attending Specialist. He is very knowledgeable about the Ears and the mechanics that go into hearing. I now have awesome Hearing Aides with Blue Tooth capability's. I also have the support from a very qualified Professional. Thanks Hector and your Staff for the excellent Patient Guidance and Support. 2020 is already a great year. I can hear so much better.

I was fitted for hearing aides 1 1/2 years ago. Thanks to the great staff of Doug, Alyssa and…read moreKathy, I have been very happy with not just the hearing aides but also the service which means so much to me. I am treated as though each of the named professionals really are anxious to help me and explain to me every detail about the hearing aides that makes me feel extremely comfortable. An example: last year I took a trip to Poland. Doug told me how flying over the ocean could cause moisture to get into my hearing aides. He suggested I come by his office on my return and he would examine my hearing aides. I can't begin to tell you all the other help I have had from the staff. Teal

I have been using Miracle-Ear hearing aides since 1994. I first met Doug when he cleaned and…read moreadjusted my hearing aides when he was located in the Sears Store at Collin Creek Mall. I have been very pleased with the professionalism that he has shown through out this time. I highly recommend him and the products that he sells.

Meeting Reagan has been completely life changing for me! She has a natural calmness about her that…read moremakes even the most anxious person in the room (me) feel safe to be themselves in her presence. It comes natural to her to create a safe, encouraging environment that makes an individual feel heard, listened to, and validated without judgment. Reagan is also really great and providing guidance without making you feel pushed in one certain direction, but in a way that really gets you to think about the why's and the how's so you can reach the best answer that feels right to you and your situation. If I could give her 100 stars I would! I'm so grateful for her listening ear, her kindness, empathy, and her guidance.

From the owner: Are you hurting or in distress? What in your life is telling you it needs to heal? You don't have…read moreto face it alone. In therapy, we focus on both the immediate crisis and on the healing of long-term emotional wounds. The pain you are struggling with today most likely has deep roots. Let's unearth your past, examine your present, and explore what needs to change for your future.

I took my mother for a checkup today and, as always, was pleased with the experience. Today stood…read moreout because there were two new young ladies working, one at the front desk and the other as the hearing specialist. From the moment we arrived, we were greeted with a bottle of water and cookies, not needed but that's another story. The genuine care and attention they showed my mother were remarkable. Words can't fully capture the level of compassion and professionalism we encountered.

John was really helpful for my mother. She had difficulty connecting her aids to her phone and he…read moreknocked it put in minutes. Even cleaned them for her. Great place for those in need.