He's a very carried doctor he listens to your concerns and discuss your options doesn't force you…read moreto do anything that you don't want to do as I am appreciate it that he listened to me and hopefully has fixed my sleep apnea not that he cured it but has made it a lot better I would recommend him and Roanoke memorial hospital as they've been very caring

Update. I wanted to rewrite, but been too long. I went back for office visit and my sinus is…read moredefinitely better. The nasal passages have opened. However I still have chronic drainage nonstop during the day. It is annoying. I told Dr Cable that it felt like there was damage to my nose. Dr Cable just told me to continue with Saline rinse and flonase. He did not want to prescribe antibiotics. I feel like I need them. I have been dealing with this infection 3 years at least. I am doubtful I will go back to see Dr Cable. I might try to go to UVA for another opinion.

Really difficult to get a referral in but the staff and care at the Frisco location is really…read morewonderful. They took good care of my mom and are helping with getting her set up with hearing aids and managing her allergies.

Amazing. Best Dr ever !!!! Highly recommended. Front office…read moreis a bit loud. But dr is very patient. Explains everything.

Fantastic! She has the best bed side manners and truly…read moreknows what she is talking about. I felt safe taking my family there! She takes her time to ensure that all my questions were answered and I felt comfortable. I work in health care and am so impressed by her!

a little background - Ive lived abroad in Beijing for about 7 years with chronic sinusitis and…read morethroat infections with limited treatment options there. I flew back to dfw to talk to some specialists and Dr Huang treated me with plain disrespect, completely dismissing my chronic health issues because my 'sinuses and throat look completely fine'. she then recommended me to get a CT scan the following day knowing I don't have health insurance. she also told me that rinsing my nose with saline and water in a netti pot/ infant ear cleaner was incorrect, what??? she was completely off putting, rude, and did not listen to a word I was saying.

I have never been to an ENT before, but now I'm not sure why I didn't go earlier! The doctor was…read moreable to tell me what was going on with my nose and had two ways to help solve the problem! I am so impressed with the ease of getting an appointment. The people I dealt with, including the front desk, the nurse, the assistant and the doctor were all respectful and I felt very well taken care of. I would highly recommend this practice.

It is an absolute pain to write this, because the actual doctors and people at the office at the…read moreENT & Allergy Center of Texas in Allen, TX are so wonderful. This review is detailed for the office personnel benefit. Our doctor visit today was miraculous for my 96 yr old mother, she can hear much better. The people were wonderful, kind and extremely helpful. We felt like we were at home. But I feel so sorry that these people are defamed by the ridiculous communication system and process the ENT & Allergy Centers of Texas has forced us all to deal with. Trying to reach the office directly to manage appointments or even get information is impoosible, and an exercise in futility and frustration because they hide behind a completely broken array of digitial technology and automation. They have only a single switchboard for all the ENT offices in North Texas, it's more than 10 offices, and may be many more. It appears the few receptionists are programmed now to IGNORE your incoming call and force you to ask for a call back. I've waited over 30 minutes on the phone to get them to answer, and they never did. But, about 2 mins into the call, while you are always on hold waiting for eternity to be transferred to your doctor's office switchboard to speak to someone that never answers, you will hear a message playing every so often that says, if you want a call back, press 2. If you select this, you will usually get a call back within about 10-15 minutes. In any case, you must wait by the phone. Missing the call starts this RIDICULOUS process all over. It's hit or miss on who will call you back. Some are very kind of helpful, some are as rude as they can be and sound like they don't want to be there. If you get a bad one, go back to square one, you lose. If you don't get all your questions answered and need to talk to someone, expect at least 30 mins to get this answered again. I tried to check-in today for my mother on their mobile app and, again, heavily automated. I was to receive a code to check-in on the mobile phone, but no code was sent. I'm a computer engineer of over 32 years, and there's no way anyone over 60 could easily complete the process they had me going through. I tried again, and again no code. 10 minutes later after my login times out, all the codes I triggered arrive together at the same time, so I couldn't complete early check-in after it timed out and had to start over. I finally was able to complete this after fighting on and off for 2 days, and 10 mins later it says I have 2 appts, and I need to check in. I go back to the portal and it says I'm checked in - Thank you, there's nothing more to do. There's also a MAP icon you can click to see how to get to their office. But, when trying to, it says the location address (1111 Raintree, etc), which is what the Doctor's people program into the app, says it's an invalid address and cannot be found, so you can't even get instructions from their crappy tools and it asks you to check 10 minutes after you already did! I've never seen an office run so poorly and I've been under as many as 7 specialists' care for almost 50 years now. THE WHOLE THING is a circus, and I'll be filing formal complaints with their office and will escalate if necessary. This is disrespectful to patients and their doctors.

This is a sad day for those who protect this country, which includes Frisco, Texas. I am a…read moremilitary veteran that has the military "Tri-Care" insurance. I was referred to and advised that Collin County ENT would take Tri-Care. Truth is that they do take Tri-Care and it is in network, but only as a secondary insurance, not a primary insurance (According to the receptionist that I spoke to it is office dependent, so they can make their own rules). So, what do veterans do when they do not have additional insurance? I think this is a very poor stance when your duties are to help. You only help when it benefits you as the Doctor. What a work-around to allow this organization to charge more for service. I know that doctors who support military veterans take more of a loss. It's a given but when you say you do but there's a catch, you are just spitting in the face of those who served to allow you to skate around the issue of possibly taking less money for the same payment. This is just so frustrating to know that I pay a lot for my military "Tri-Care Prime" insurance. More than most who may be transiting through this office (if they pay anything at all) but only to be told your second rate. Pathetic! I'm sure you have the ability to find my name. If your smart enough you will have my contact details and you can contact me. However, I may put you at the bottom of the list to return your call.

They came as a referral from my primary but the appointment wait was 5 weeks out. It wasn't an…read moreimmediate emergency so that wasn't too troubling so I booked. I spent close to 30 minutes pre-filling out docs to be prepared the day of the appointment. I showed up early an after check in waited in the lobby for 45 minutes. I even checked because 6 people that came in after me we sent back. A couple completed their visit and left before I was sent back. After I was sent back I was informed that it would be another 20-30 minutes before I saw the doctor. At this point I elected to get up and leave. I was asked if I wanted to call back to reschedule to which I declined. They obviously have too many patients if the wait times are this lengthy. I'm sure from the other review that they are fine doctors especially considering the patient load but to have this experience is rude and dis-courteous. I wouldn't dream of showing up to any appointment late like this.

Staff is rude and unapologetic. Made my appointment a month out for them to call me the day of and…read morecancel because the doctor my son needed to see isn't in on that day. They should have told me when I first made the appointment that the doctor is only in on certain days and so we could have made the appointment for that day. I had to request time off in advance, as did my husband, In order to be able to take my son. The woman I spoke with refused to acknowledge their mistake. We were scheduled for a 4:00pm appointment and was called at 10:30am to be told it wouldn't be happening. When I called to make the appointment the woman I talked to had an attitude. She also was not able to answer any of my questions. I will definitely be taking my child to an ent that has their scheduling together and a more friendly staff.

Scheduled an appointment for my child but they couldnt figure out paperwork. I came extra prepared…read moreto help them and only after waiting a good while for them to get it together at the front desk while some manboy staff member was texting nonstop in the other corner, they ended up refusing health service to me based on a disability. They broke the law by asking me to disclose personal healthcare information as the parent bringing in my son. How disappointing and unprofessional. I consider it a blessing because I would not take my child to this place had I known their low level of character.

My family has seen Dr. Ehmer since 2018 and my 3 year old daughter just had tubes done by Dr. Ehmer…read morein 2023. They charged me as a NEW PATIENT for an appointment in January 2025 stating that I had not been there in 3 years. Personally, that is correct. My last service for myself was in 2021. BOTH OF MY daughters had tubes from them and the most recent procedure was within 3 years. They charged me $200 extra for my personal appointment as a new patient. My 3 year old did not consent, drive herself, or pay for the tubes. I DID. 0 STARS Horrible and they lost my upcoming deviated septum surgery this summer. I refuse to go back to them when we were LOYAL since 2018.

Awesome service. They truly helped me after an auto accident. Discovered acute hearing loss and…read morevery professional staff.