Line-By-Line Roofing appears to have a solid system, and is a company that is very trustworthy. I…read moream going to explain the process, which hopefully answers unknowns, if considering work. I first contacted them, via web, due to a roof leak that I no longer wanted to repair. After initial contact, I received a call from the next morning, as well as other contact to set me up with an estimate. Jessica, the sales rep, came out a few days later to provide the estimate. She down-sold me from a metal roof, explaining the original cost, and required maintenance in the future, which was incredible. It is rare to see that from sales departments, in my opinion. She also possessed more detailed information about roofing systems than I would expect of a sales rep, and communicated her confidence level pertaining to her responses. The best part, she was not pushy. Overall, it seems that LBL sales, based on my experience, are not typical salesmen, but instead those that have passion about the trade, and want to sell real solutions, as opposed to selfishly maximizing commission. The schedulers called me maybe 2 or 3 days after placing my deposit, which was quicker than expected. With an original estimate of 3 weeks out, it ended up being less than 1 week. I was told to expect them around 6:30 AM and for the job to last for 10-12 hours. They finished the work at 4:30 PM, followed by the cleanup, lasting about another 90 minutes. They estimated the repair work very well, and that is considering they had a late delivery of the material, the day of the job. The roofing team was incredible. They all showed up on the job-site ready to work, and that is exactly what they did. They were incredibly professional, courteous, and ready to roof my house. It blows my mind how they did such a thorough job, in that little of time, my hats off to them for sure. They were led by Michael, the project manager, and he was an incredible liaison. He had great communication with me, updating me when I needed to be updated, as well as taking ownership of the project. When returning to my home, there was an incident with the delivery company, in that they busted a hydraulic line on their equipment. Michael briefed me as soon as I returned, had evidence of the incident, and had already reached out the the company alerting them so that they could prep remediation. This was refreshing, in that he could have covered it up and I might have never known, meaning Michael has integrity. He also has been communicating to me, following the project, to keep me alerted on the steps he has taken to help resolve the issue, despite the issue belonging to the delivery company instead. I appreciate stuff like this, because it does show ownership of the project, instead of brushing it off. After inspecting the work, everything looked incredible, and I have not been able to find any trash anywhere. Overall, this company has earned my trust. They have integrity and seem to do the right thing. In the world of any home repairs, you always read about those that are taken advantage of in some way. I do not feel like that will be the case for this company, as they have proven themselves to me. I would recommend them to anyone that needs roof work.

The roofing team did a great job. the foreman Michael listened to all my concerns and accomplished…read moreall my request. They cleaned up everything and came back after the job to clean areas that I noticed. Professional and polite. We had to leave the house for a medical appointment, and they assisted my wife who is in a wheelchair.

We had Pyramid Roofing inspect our roof today. David Jenny was the inspector. He introduced…read morehimself. We shared our concerns. He took roughly 30-40 minutes to inspect the roof which we didn't mind because he was thorough. Afterwards, we spent another 20 minutes discussing his report. As he was speaking, he'd mention a term that professionals in his industry are aware of such as baffle, then explain what it is in plain terms to ensure we understood. He didn't try to upsell us. David is a personable and provided professional service.

The work was solid and professional. However, the communication chain inside the company seems…read morebroken. I had an issue with the project not being completed as contracted and I had to go back into the process of scheduling as if I was starting a new project. All the while, I'm receiving payment invoices for the contract that hasn't been fulfilled on their end. After the second round of scheduling, clarifying the scope of work with photos, and coming out to actually do the work, the project isn't done despite what I thought was a pretty clear understanding of the job from the representative I talked to (Genny). There's a breakdown somewhere between the folks who schedule the work, the folks who bill, and the folks who come out to complete it. I kind of just want my money back at this point since I'm tired of going through this process every time. I hope they figure it out.

I recently needed to replace my roof due to age, but also squirrel damage. Finding a contractor and…read morecomparing prices was definitely not something I wanted to do. I dreaded having to find a reputable company I could trust. After getting 5 quotes and speaking to each company, I chose United Roofing and was very glad I did. Nathan the sales representative, was extremely professional and explained who they were and their commitment to the customer. While many companies claim this, I found United to be totally customer focused and honest. They walked the talk. Their team was very professional and were did an outstanding job when replacing the roof. They went above and beyond to make it right. The supervisor on site, Dean, communicated with me with what he saw and what he was doing throughout the entire process. Upon completion, the team did an outstanding job of cleanup so that I didn't need to worry about a thing. United does high-quality work, is very easy to work with and a very customer focused company. I would highly recommend them for your roofing needs. I was 100% happy.

United Roofing has been a godsend, blessing, all that, the bomb, and more. One of my goals for 2022…read morewas to get a new roof. I got several quotes from some of the top roofing companies in the area and United Roofing beat the competition. Not only did they beat competitor's pricing, I ended up getting so much more for my money than what any of the competitors offered. I was also sold on the type of nails they use surprisingly. Lol As a single mom, I was initially feeling anxiety and hesitant in moving forward since the work is such a huge investment. The owner was respectful, actively listened, didn't interrupt, was completely understanding, & presented the pros and cons. Not once was I criticized or pressured into making a decision like other companies used as their sales tactics. Instead, I was presented with all of the data, my multitude of questions were answered, and I was empowered to make a relational sound decision. I easily could have walked away prior to signing the contract. I ended up with a new roof, Board and Batten siding, soffits(didn't know what they were until now), trim, gutters, & new porch rails. Also, I was able to get rid of the old 1960's side vents and replaced with hidden vents. Who would have thought little things would make such a huge difference! No regrets and I am so happy with this investment! The entire process was handled professionally. United Roofing went above and beyond to make things not only right, but the way I wanted them to be as well as provide their honest opinion. Not once did the company over promise and under deliver. I felt like I was always in the know during every step of the process. United Roofing has the best team and the entire project was like a well orchestrated symphony. They got the job done as well as cleaned up well. I highly recommend United Roofing for any roofing, gutter, trim, soffit & even porch rail needs. A HUGE THANK YOU to the United Roofing team!!

Highly recommend Best Roofing. Ty was very knowledgable and professional. Work was done quickly…read moreand looks great. We've had tons of rain since the install with zero issues. I recommended Best Roofing to two co-workers and they were as satisfied with the service as I was. Ty will answer all your questions.

Description Of Work: Roof replacement, 2 skylights…read morereplaced, installation of power vent I received three estimates from local companies to replace my 22 year old roof. Don Harrelson came out and thoroughly explained the process. His workers arrived at 7am on the dot, as previously arranged. They were quick, courteous, and cleaned up after themselves while they were working. They finished my roof by 5pm the same day (I think my roof is a little over 2000 square feet.) Don made the process painless and seamless. They also re-roofed the shed in my backyard, as required by my Homeowners Association. I highly recommend their services!