The scheduling staff come across as robotic and unhelpful. There's little empathy, poor communication, and no real effort to accommodate patients. The scheduling system is very unorganized, appointments get mixed up, rescheduled, or handled inefficiently, which creates unnecessary stress. Another major issue is the lack of consistency with doctors. Whenever there is a good doctor who actually listens and provides quality care, they don't stay long and end up leaving. This constant turnover makes it difficult to build trust or maintain continuity of care. read more

I love the quality care, and bedside manners from Dr Hue. I've been coming here for many years; I've even changed all my children to Camarena. Having them at some of the High Schools is so beneficial as well. My eldest son checks himself in for illness, or dental. Love this place and all the staff. read more

There's definitely a dynamic difference with medical assistants. Some (like Sylvia) don't understand the inconvenience to deal with someone like her, but then other assistants can be the most understanding and delighted bunch. You can sense the irritation and closed off attitude and she needs to be retained in customer service. read more

These doctors never stay. They are always shuffling you around and never answer the pharmacy for your medication refills. I have diabetes and I have been denied my refill because I need an in person visit, but they don't have one for two more months! Is this even legal? read more

This doctor laughed when my clients BPD was brought up! That is absolutely unacceptable. Whatever you stance on mental conditions is you are a DOCTOR and should be professional. He failed to refill meds that are VITAL for my clients health! Joke of a healthcare provider, do yourself a favor and find any place else. read more

I'm sorry for the other reviewers that their experiences were bad. But mine and my fiancé's was great! Dr. Ron is the absolute best and most friendly, attentive and sociable doctor. We were able to get all our questions answered, get the referral we needed put in asap, and set up the next appointments. I love that this place has their own pharmacy AND lab right there just steps within each other! The ladies at the front that checked us in and got my fiancé registered were very nice and prompt with our needs. I highly recommend this place. read more

My elderly mother (she's 89) and forgetful....has been repeatedly neglected by Camarena Health. They do NO follow-up. They left her with a broken leg for 6 weeks before they realized that the original x-ray that was taken wasn't a good one! She complained about continuing pain and finally I had to call from New York to get their attention to this matter! This pattern has been repeated over and over. The only way to get certain things to happen is to be VERY direct and inform them that they WILL take care of my mother NOW! I cannot say enough bad things about this practice. I strongly advise you to go elsewhere! read more

1. Messing up medication drugstore multiple times 2. Behavior health is now very unreliable 3. web site SAYS i am not registered, no one is helping. 4. Did not receive answer to questions and now cannot look at my record. It has been a nightmare. IF I HAD OTHER OPTIONS, I WOULD USE THEM Find other place to go. read more

I went to Camarena urgent care in front of St. Agnes due to twisting my ankle and injuring my foot. X-rays were done (I asked to look at them and was denied by the X-ray tech) and I never received results even after calling on multiple days. The provider finally referred me, after about 2 weeks from the injury, to a podiatrist because of my persistence. After 3 weeks from my injury X-rays were done by the podiatrist and it turns out I have a foot fracture and may need surgery. I should have been informed of my X-rays right away with a fracture! Camarena also issued the wrong boot for me to wear. So disappointed with the type and quality of care ! read more

I unfortunately had strep throat in November. This place was the best. They saw me quick and immediately knew what the issue was. I got a penicillin shot and the strep throat was gone in 3 days. I also got prescribed some ibuprofen just to help with any discomfort. All staff was friendly. Great experience! read more

Sucked sucked and sucked told us he has foot fungus for the last 7 years but no one else in our house has these issues and feet fungus' are contagious. Doctor didn't even seem to want to help. Dr Sumner from the road 26 in madera such a waste of time. read more

Long wait times, rude doctors that do not care about you at all, and worse is Dr Patel. He pressed his private area on my nieces leg once. Beware ladies read more

I normally like to be very considerate of giving low reviews but I feel that what I have experienced this past week warrants it in hopes of some change. I want to begin with how difficult it is to even schedule an appt. If the front desk individuals don't feel it warrants an appt getting one is impossible. The severity should be determined by a doctor not someone answering a phone. Therefore one has to exasperate the situation in order for an appt. Secondly once you have the appt either the line cuts off or you get no resolution. I sadly felt the doctor just wanted to pawn us off to the emergency room which should not be the case as they are flooded. I feel that there needs work to be done to really show the care for the patients and in this small town there is a monopoly in health care and our options are limited. read more

Over the years it honestly feels like things just keep getting worse with Camarena. Good luck getting Rx refills, referrals to specialists, etc. If you're lucky and get a caring person on the phone you may get somewhere but God help you if you get someone with an attitude which seems like the rule rather than the exception. I dread calling in anymore and the App is useless. I've called in three separate times to have the app issue resolved to avoid needing to call in and each and every time they say they'll have someone look into it. I have a feeling it's the same person that looks into everything else for them because it goes no where like everything else. I told them my wife and son already left for another provider and even that turned into an argument. Why is medical care in the United States so bad?! read more

My daughter had a primary that no longer works there. She saw a new Dr and he took her off her meds and put her on something different. She had an allergic reaction and when I called the office they said her Dr was only there on Saturday... It's Monday. There is no other Dr to cover him the other 6 days of the week. My daughter nearly died, and I was told to leave a message for her new primary and they will mark it urgent. So.... In 5 days we might get a response for a lethal medication that was prescribed. read more

They called me and said my dad's appointment had to be rescheduled because the doctor was going to be out of the office. You would think for next week, maybe even two weeks but no; It would be until October. I asked if another doctor could see him, they said no at first and then Maria, the very rude receptionist, said he could see another doctor but they could not prescribe any medication, do any refills, or give him his lab results. Then what's the POiNt! This place is seriously a joke. Horrible everything. read more

This place is a joke and an embarrassment for our community. I recently had an preventative appointment. I had a Pap smear done and had to ask the provider to order my mammogram and annual labs. I then tried to schedule the appointment for a mammo and was told the order was never entered. Why is it such a hassle when I meet the ordering guidelines and have PPO insurance. This place is a joke. read more

Very disappointed in the wait. Arrived 8:02am at the almond Ave branch to see Dr. Render and at this writing 1 hour 5 minutes later still no Dr. Waited in lobby 1 hour. Now in exam room but only a few minutes. She's here and the staff is all very talkative with their gossip(I can hear them) but it's obvious their attention is not on patients read more

My husband went to this location for an eye exam. He was prescribed glasses which were much needed. He had a great experience. He said everyone is very friendly. read more

This is the worst medical facility ever. I am a chronic asthmatic and spoke to someone as i know I am getting an infection and was informed that I need a covid test, which is fine, but I asked if the dr. Could prescribe antibiotics so that my infection would not turn into pneumonia and was told they don't do that if you have medi-cal. You have to get a negative test and then an X-ray test before they will treat you. so basically they will let me die beforw I will get help. The worst facility ever. Also pa kept trying to push me off to hospital, not wanting to speak to or treat me she said I should go to ER. read more

They have screwed up on the billing every other time we've been here to the point that we have had to call them and the insurance and go back and forth on six different occasions for them overcharging or charging us directly for already paid insurance covered care. And now, we get a call from collections out of no where for something we never got a notice, or invoice, or call, or anything about. WTF?!? Ok care, long wait times due to tons of medical patients, and a horrid billing department. F this place!! read more

Camarena Health is horrible! They have no sense of urgency at any level! They meaning, all of the office workers. They are a lazy group of office chatters that really need to focus on their jobs. It's called getting the job done! They all need to be replaced. Don't bother since there is no one to complain to! read more

THIS IS A RATEING FOR CAMARENA WHO HAS TAKEN OVER NASSAR'S WOMEN'S CARE ON E. ALMOND SUITE101. Love Beth (she is the ONLY reason to go here) Now this place changed to Camarena (?) don't even know what a Camarena is?? All I know is that they do unwanted and unnecessary testing. They will check you for sexually transmitted diseases without letting you know what their testing you for, then you'll get a $103.00 surprise bill. I've been going to Beth for years and I have NEVER gotten this kind of bill before. My insurance has always covered this visit now I'm getting a $103.00 bill from some lab in San Diego that I have never even heard of?? WHAT THE HELL CAMARENA ?? Make sure you let Beth know you just lost her one of her patients. Unless you get FREE health care.....STAY AWAY FROM HERE. read more

I turned up here Monday morning with some severe toothache and no appointment. I was helped immediately, they got me in to see the dentist within 45 mins. I was X-rayed and given options to my problem, all was covered by my insurance. I chose extraction on the broken tooth and they exploded into action. Fifteen minutes later I was finished, Rx sent to my pharmacy and I was on my way home. This is the second time I've been there with a dental problem and the different Drs were attentive and efficient. The front staff were busy but organised. If u turn up with no appointment up expect to wait ages. This has never happened to me at Camarena. I intend to use this as my permanent dentist office from now on, even though I live some thirty mins away. read more

First time calling billing I wanted to ask some questions like why do I have to pay a bill I already paid! And I heard someone pick up and then slam the phone down!! I called again and someone answered just saying billing, like okay what happened to hello? If you're having a bad day don't take it out on paying patients! She also wouldn't answer questions or wait for a question to be answered I paid and hung up! That's pathetic whom ever answers their billing either needs empathy or consumer service class! This is a professional field! If you can't take it get out! Also keep any payment you did for this business they will charge you a couple of times! read more

Came back and scheduling is HORRIBLE. Some times it's difficult to cancel and appt, amd some times when you do have it canceled, it doesn't get canceled and they send you a threatening letter staging you missed your appt and they won't be servicing you anynore if it happens again. I was booked an appt that I never made or my doctor never recommended. All my favorite doctors moved to bigger better places. You always have to wait for long periods of time. I haven't found a doctor I trust. I had felt like the doctor at the country club location didn't listen to me at all when I gave him a briefing of my history and recommended garbage medications that I clearly stated don't work and I have been previously diagnosed. read more

I would not recommend this so called "health center" to my dogs to be spayed. my doctor has 2 private offices and I see him in one of those offices, and he is connected with these idiots but they go over his head and try to schedule an appt with someone else for something they thought I had back in 2016 with another doctor. the recept would not get off the phone and continued to try and schedule the appt until I finally had to use the" F" bomb and hung up on them and blocked there number. the doctors at there locations should be vets none of them are worth a shit. read more

Bought some meth the other day from here, best quality I've ever had. Only down side is I lost all my teeth.

The worst doctors appointment ever every time selling my medication someone else and not send the right ones or send all the correct ones I need they're not that good of a doctors here read more

Camarena Health is an amazing doctors office. You might have to wait a while to get an appointment but they are really busy with patients. I personally think it is worth the wait!! They treat every patient with the best care possible. read more

I really don't understand why I come here the wait is ridiculous my appointment was at 8 and it's now 9:48 and I have not been seen not only that but it's just a follow up.... smh read more

I have been very pleased with the pediatric medical and dental services here, but was less satisifed with the laboratory. The ladies at the desk were not very welcoming as if me showing up inconvenienced them. They seemed very annoyed by anything me and my daughter did (who is a toddler by the way and will cry and squirm when it comes to shots). Overall, the other interactions I've had with this office have been positive, overshadowing the behavior of these employees. read more

I was so disappointed with this experience that I created a Yelp account to share my experience. I went here trying to get something to help me with my fear of flying so I can take a 14 hour flight coming up. The doctor that I saw Dr. Norman was incredibly unhelpful. Not only was he abrasive and judgmental he told me I have generalized anxiety and prescribed me Zoloft. That is way too heavy of a drug for an incredibly minor anxiety issue. I felt really uncomfortable with him talking to me and he had this smirk that made me feel like he's looking down on me. My boyfriend had an even worse experience. He went in to get antibiotics for pink eye and a sinus infection that he's had for two weeks. The same doctor told him to go see an optometrist and that there was nothing he could do. Really?! My boyfriend has been trying eye drops and over-the-counter nasal spray trying to give himself some relief. The fact that the doctor couldn't hear his major congestion and couldn't see the redness of his eyes as an infection is really worrisome. My boyfriend was not asking for drug handouts. He has been miserable for weeks and was finally hoping to get better. He ended up going to urgent care at a different place to get the help he needed. In addition, my boyfriend is health conscious and wanted to do a blood test just to see what's going on inside. He's generally healthy so the doctor told him that they don't do blood tests on 26 year olds. He has the right to see what is happening in his body and it's not like it would cause the doctor extra work, he offered to pay extra for it and yet the doctor denied him a blood test. Shouldn't a doctor be encouraging health conscious people rather than shutting them down? The only thing that saved this place and validates the 1 star I'm forced to give is that all of the nurses and receptionists were AWESOME. They were personable, sweet, and caring. It was literally the only good thing. read more

My respects for the people that work here but Camarena health center is horrible! Not as horrible as the MCH hospital but nearly as horrible.. I stopped going here ever since the only person I liked left.. Terrible service, and was not pleased anything this place does! Please go to Fresno if your seeking professional care. Camarena is very unprofessional and doesn't take patients seriously.. read more

I had an appointment this afternoon. I waited an hour and 15 minutes. I am in a room with no tissue so I open the door and asked for some. The staff says well there should be. Nope no tissue. I get a box. I go back to wait and I sat listening to laughing and future plans to purchase items from oriental trading company. After this hour and 15 minute wait I opened my door to ask how much longer to find the area empty. So I waited outside my room for someone to show up. A couple minutes later Victoria comes out of a room. I ask how much longer? She asks me who I am and tells me there is still another patient before me. Then goes on to tell me she has had 4 walk ins. I say well I have been waiting for an hour and 15 minutes and was given an appointment. I ask why do they give appointments when you are so behind. She says that's how they do it. I say fine and go back into my room. She comes in seconds later and goes on to tell me about her day and how she has been up since the crack of dawn and she's made her complaints to camerena health and how one walk in was a tough case regarding diabetes and on and on. I am thinking to myself why is she telling me this. I have a head that is ready to explode. I say okay let's just do this. I tell her it's frustrating to be sitting here when staff is outside my door laughing. I say all I needed was to be told that the doctor(?) was really behind. Then I could of decided if I was going to stay or not. But she continues to cut me off giving me more excuses. She says sorry many times and it's not her fault. She tells me she's seeing me before the patient who is next in line like she's doing me a favor. I say that's not fair. She says well you have a sinus infection you will be fast. Now realize she hasn't even looked at me. I say well I don't know. That's what I'm here to find out. She finally goes on to look me over and this room I'm in doesn't have the equipment she needs. She opens the door and reprimands her staff. That they shouldn't of put me in there. The assistant says we had no more rooms. I'm thinking so am I suppose to feel better about having to wait because I've been put in a room not in the waiting area. So now I have to move rooms. I'm home now with 3 prescriptions that I am not sure I really need. Do I have a sinus infection or was I just the bitch in the pink dress they wanted out of their office???? read more

They could certainly be worse. I have had plenty of decent experiences there. But someone somewhere there either needs help or retraining. I've had nothing but problems when it comes to referrals. I am beyond frustrated with this place and after 5 or 6 years, I will now be changing doctors offices. This has gotten to be completely ridiculous. Blood tests do me no good when I can't get the specialist meant to help me find out what is wrong. They need major improvements in how things are run. read more