Terrible customer service. I was expecting to pick up a grill in the box. I asked for a discount…read morefor the floor model and they said no. The grill was assembled and all the pieces were over tightened. The item would not fit in my car and they insisted I leave it at the store. They could NOT refund my money. No manager available. Luckily a friendly bystander helped haul it to my home. This was my first ever purchase from ACE and honestly I'll probably just stick to buying from Menards.

Ace hardware in Cottage Grove is definitely my place to go for a locally owned small business! Very…read morehelpful and they seemed to have homeowner repair parts and helpful hints that I could not get at the local big box stores! Being a rewards member actually works here!

No wifi. Great deals…read more Service has always been steady and friendly. Sign up for coupons and they'll come. Coupons via email and shown on your phone acceptable. Tarps galore for any project including moving items. Also, coupons and freebies in the Sunday Parade paper.

There are deals to be had. That being said, it's on generic brand name items. However, they have a…read moregreat return policy, full refund if you return within 90 days - no questions asked. We bought a pancake compressor when we were building our house that we received a lot of flack for from our builder that is still working to this day! We just recently bought a folding trailer for $250 with their 20% off coupon! Keep an eye out for Valpak or other weekly flyers for 20% off and also a free trinket, we've gotten anything from a LED portable worklight, flashlight, 7 Function Multimeter, 6 piece screwdriver set, tarp, and tape measure. It all depends on the coupon in circulation.

My experience at this store with Nolan was so positive that I decided to step out from mainly…read morereviewing restaurants to give this place a shout-out. In the past in a different city I was a regular at our local S-W store. I think we had stopped in this Madison location once or twice since relocating to the area. I needed to get some paint for a project and needed it color matched. After the initial try I returned twice and worked with Nolan in attempt to better match the color. He was super patient and really determined to get the best match possible. He was very positive and customer focused which was greatly appreciated especially since their paint is not cheap. And in the end I think we got a good match. Thanks!

They have everything you need to make your place of work safe. Indeed they have access to equipment…read moreto make literally anything safe. They are my favorite supplier and worth a shot if you are frustrated with your current safety equipment provider. Shout out to Shelly and Jess at the front desk, and my sales rep Nicholas Bryant - the man is a saint.

Verona Safety is the best when it comes to choices of safety equipment and supplies. Known in the…read moreindustry as one of the most helpful when it comes to customer service! Competitive pricing, cheerful attitude! The model for how to run a business !

Took a baking class led by Chef Paige, who is incredibly knowledgeable and helpful!! Kitchen…read moreassistant Gina was great as well to prepare the ingredients for pavlovas, souffles, and a lemon tart. Nice date idea and the store selection is vast with high- quality kitchenware and a new series of candles with sniffing dome glasses! Would love to stop by again

My husband and I took a "Date Night: French Elegance" cooking class last night. We both agreed we…read moreenjoyed learning to cook with Chef Bryanna- she was friendly and pleasant and very patient. The meal turned out fabulous and something that we could recreate at home using the cooking techniques we learned.

Great service - I had a mixup on the paint order and the manager handled it really well.read more

Excellent customer service. Love going to this place. They have sales several times a year with,…read moreif I remember correctly, 40% off paint and supplies. You can buy paint at the sale price without adding color, then bring the paint back when you're actually ready to do your painting job. They'll then tint it to the color of your choice. Love this option. They can also look up your file to reference what you've purchased in the past.... this helps. I highly recommend shopping here.

Wow, we are blown away by the amazing customer service from Lee! He made the whole process so…read moresmooth and easy. His communication is great and he stayed on schedule, quickly informed us of any changes to the schedule and responded to any questions we had within a few hours always. Our new sauna is GORGEOUS! Lee helped us pick the perfect design and components and it has way exceeded our expectations. Thank you!!

I am so happy with my new hot tub. The personal service was so refreshing in these trying times!…read moreThanks for making my dream come true!

Wasn't really impressed with the high pressure sales tactics and the sales person who showed up…read morepressured us to use the financing right off the bat. On the phone they said they could do the whole remodel but found out they don't do walls, they don't do floors and we would have to get somebody else to do that. They quoted just the bathtub area and the "whole" bathroom and was pretty pricey compared to other quotes we received. We are going with a local construction contractor who is willing to do everything for thousands less. Bath Planet is just as bad as Mad City Windows if not worse. shady tactics and we have been reading the acrylic actually doesn't last as long as they claim.

We are very pleased with our finished project! Jason Hawkins was great to work with in deciding…read morewhat we wanted and getting the project done within our time frame. The installers, Mark and Dave were very professional and got the job done in the projected time frame, and were very neat. We definitely recommend them and Bath Planet of Madison. If we need anything else done in the future, we will definitely use them!