Pine Plaza and the property management company that owns the apartments (The Property Portfolio)is…read moreAWFUL. Alimeda Lawhorne, the leasing consultant, and Courtney Jenkins, the property manager at Pine Plaza, were terrible to deal with. The regional property manager, Enrique Lorie, is just as terrible to deal with. I was supposed to move in in October, which Alimeda knew was a hard move-in date, and the apartment was nowhere near ready. See picture is the apartment in "move-in" ready condition... When problems arise, it seems to be a pattern that management becomes unresponsive. This is an extremely poorly managed property - the same property group also owns Morgan Apartments, just FYI. I would have rated this property zero stars, but it was not an option. I highly recommend looking elsewhere. There are better apartments and competent property management teams in the area.

Waited two weeks for a virtual tour and no one was there for it contacted them several times left…read morevoice mails no one ever called me back, it's very upsetting and unprofessional.

This area can be incredibly difficult to find rental properties in because of the amount of…read morestudents and professionals that commute to work in DC/NoVa. We searched to find a place to suit our small family on moving to the area, and found a vacancy at Tasker Village in Stephens City. They're absolutely fantastic about prompt and courteous repairs; every time we've put in a maintenance request they've been out in a matter of hours to fix tile, change filters, etc. The property managers are AWESOME and have gone out of their way for us several times. My husband went to college here and rented from them previously, and Doris remembered him from years ago and has been with us, along with the other staff members, every step of the way. Aikens is an awesome rental group, and our experience has been absolutely wonderful. Can't rate highly enough!

I just had my first experience with ERA OakCrest realty helping me find renters for a house in…read moreWinchester, and it was outstanding. Joya Hoffard was my Realtor - she was extremely attentive, knowledgeable about the area, had access to a number of people moving to the area. She went out of her way to make sure the house showed well, and to help me find the right tenants. I would absolutely use Joya and OakCrest again.

My agent buying my house 6 years ago in Berryville was Deborah Matthews. I really liked working…read morewith her. So, when I needed to sell a couple of months ago, she was the 1st person I called. She got me hooked up with a great home repair guy and he got my house fixed up on time and on budget. Deborah came over, liked what she saw and put my house on the market. Just like that, I got an offer for the full asking price. She had to do a lot of extra leg work as I had to move out of Berryville for a new job. She got everything taken care of and we closed ahead of schedule. You can't find a realtor that will do a better job for you than Deborah. She is the best!

Wouldn't rent here again. When my rent was going to be one day late because my job didn't pay me on…read moretime, I was told it wasn't their problem. We also had a water filter issue that made the tap water slimy, and trying to fix it just got us pushback instead of help. They got mad at us for getting it fixed. Move-out was just as frustrating--threatened with a full extra month's rent if we were there on the morning of the 1st, and told to be out by 5pm on the last day even though rent was paid. Overall, pretty unhelpful and difficult to deal with. Raised the rent $300 after fixing the AC system even though we didn't have heat all winter with a baby in the house. Thankfully there was a wood stove there that we used. Overall, you couldn't pay me to rent from these people again.

this guy was extremely disrespectful and owns a bunch of slums in Winchester Va, I lived in my…read morecurrent residence which is my moms after a nasty divorce and some unfortunate events and he told me I needed to grow up and I was undesirable to rent to based on me having my current job being there for 2 months even though I make 5x the amount for rent and I have always held stable jobs and have a good back ground with that he was extremely judgmental and nasty I would highly recommend not even applying at one of his homes they are out of date and I saw a lot of mold at one of the rentals i was at as well as the main office.

Have worked with Mary on several projects Have found her…read morededicated and knowledgeable and better yet effective

From the owner: As an experienced Realtor with proven capabilities, I focus on my clients’ needs, schedules and…read morepersonal situations in order to attain the best results for them. I work tirelessly until my clients are completely satisfied with their real estate transaction. I am different than the usual Realtor by taking pride in offering a personalized service while being fully dedicated to an excellent client experience. My business is built on communication, dedication, and transparency. This recipe has helped me rise to the top 5% of real estate agents in the Berkshire Hathaway HomeServices PenFed Realty areas by sales volume.

These guys should be ashamed of themselves. We lived in one of their properties for a year, were…read morenever late on a payment, and cleaned their house thoroughly after our initial move out. We were on very friendly terms with the neighbors and never once had a complaint for noise or annoyance. After our initial move out, the landlord came over to do a walk through. We thought everything would be just fine, and we were preparing for the holidays in our new home (this was a week before Christmas), so we asked that the walk through just be done without us and to let us know if they needed anything. THEY NEEDED THINGS!! One or two requests I would have understood...but they considered average nail holes to NOT be average wear and tear on the house! We had to come back and fill the nail holes and repaint EVERY wall where the nail holes had been spackled. Since this is an old house, that meant that every wall in the house (minute two rooms) had to be repainted. He complained of a dust bunny on the floor and said we should have at least swept...when we had swept AND mopped our way out of the house the first time. We primed over two walls that had been painted during our live there...but he informed us that we needed to prime and paint the walls the original color of the house. Then...he gave us the wrong color to paint, so the job had to be done twice. In order to get our deposit back, we did work on the house that any other property manager would have done between tenants. We were absolutely a source of free labor for the guys...and I reiterate, ONE WEEK BEFORE CHRISTMAS!!! Scrooges.

I will echo much of what was said back in 2012 regarding Adams- Nelson. I lived in one of their…read moreproperties for just about 2 years. My initial thoughts on Adams-Nelson was very positive as they seemed extremely receptive to requests and were accommodating. This opinion quickly changed after just a few months. The biggest complaint I had as a tenant was the lack of property maintenance. Many of the issues that were requested to be fixed upon move in were NEVER addressed. Like the previous reviewer, our rent was on time and we took care of the property and were respectful to our neighbors and surrounding properties (going as far as picking up litter around not only our property but surrounding properties). During our move out is when the disaster really started. Admittedly, we did create a small amount of damage on the paint on a couple of the walls within the unit (think command strip gone bad). We contacted the property maintenance as to what we could do to minimize the amount of work they would have to do and to get our maximum damage deposit back. He evaluated the damage and provided us with paint to touch up the paint damage. After we thoroughly cleaned the unit (5+ hrs) we were told that the areas of the wall we repainted with their APPROVED paint were not up to their standards and that they would be required to repaint the entire wall since the paint was 5 years old and the touchup work did not match the existing 5-year-old paint. In addition to the paint, we were told that the unit was not cleaned up to their specifications (to the point the representative complained of the condensation that had formed on the shelves in the refrigerator). We did receive part of our deposit but when getting the check we requested an itemized list of the deductions to our damage deposit required by VA state code 55-248.15.1 "The security deposit and any deductions, damages, and charges shall be itemized by the landlord in a written notice given to the tenant, together with any amount due the tenant within 45 days after termination of the tenancy and delivery of possession" they could not provide. All things considered, I absolutely CANNOT recommend Adams-Nelson rental properties. They are extremely accommodating at first but when you move out the concept of "normal wear and tear" does not apply to their properties and you better be either (or both) a professional cleaner/painter or you kept the walls all bare and untouched if you want to get your full deposit back.

Shelia Pack goes above and beyond to ensure your satisfaction. We worked with Shelia for six months…read moreto find our dream retirement home, and her attentiveness to our needs was essential throughout the process. Her extensive knowledge of the Winchester area is invaluable. Don't hesitate to reach out to Shelia for your next home--you won't find a nicer person to work with.

Sheila's communication was almost non existent. She was not very informative at all and seemed to…read morework harder for the people buying our property than us. We had to get the majority of our information from the realtor we were working with to buy our next home.

Honestly feel like their application process was dishonest. I was upfront about my credit score…read morebefore applying and offered to have a co-signer and pay an additional security deposit and was told that nobody is really denied just have to meet conditions. My application was rejected. I feel like they told me to apply to just collect my $50 and decrease my credit score further. When income, references and co-signers with good credit are sufficient, I feel like their screening practices are unethical.

This place has gone from okay to horrible in the past 2 years. I've lived here for nearly 4 years…read moreand ever since Dan Martin has become the property manager everything has been increasingly worse. Last year I went over a week without air conditioning during summer and this year I have now gone 2 weeks and 3 days without air conditioning. I've been ignored and even hung up on and I'm told it isn't an emergency even though there has been a heat advisory put out for my area day after day. They have continued to raise my rent and haven't kept up with basic essentials. Not recommended at all what so ever.