Excellent service. They were much lower priced than other area vendors whom I contacted and I…read moreappreciated their flat rate and being able to prepay, including a tip. They texted me a polite reminder they were coming that morning, were on time, and notified me of their arrival promptly. The vehicle was impeccably clean, and even had bottled water available if I wanted it! The most courteous driver you could hope for; we had a most pleasant chat to the airport - and despite heavy traffic, and construction blocks - he knew exactly how to get around them without stress. He shared with me that the cab drivers own their vehicles and are responsible for them, which impressed me because it shows their commitment to 'old-fashioned' quality service. I 100% recommend them, and will use them again in the future.

I had a very pleasant trip from Somerville to Williamstown. Extremely professional. The driver…read morefollowed military time... if you're 15 minutes you're on time. Pleasant 3.15 minute trip. If you need a black car service, this is the way to go.

The driver arrived over 15 minutes late, was driving erratically and appeared to be high on drugs…read more Needless to say I declined the ride and called the company immediately to report it. It took me 40 minutes to get connected to a person. They charged me and said they would reverse it but never did. When I called back over a week later to inquire about the refund the person who answered was extremely aggressive and inappropriate. I don't recommend that anyone use this company.

I was hit by a greeen & yellow cab on Thursday the 31st. The driver slammed into the front of my…read morecar as he was trying to get around traffic & the driver refused to exchange information with me. I have since called the company several times and have left several voicemail with not even a simple call to ask if we okay mind you there was a passanger in the back of cab. I would not recommend this cab company to anyone as they do not care about the safety of people using their service nor the people not using there their service. Beware this company at all cost. 8/7/25 update: the company finally reached out but not until this yelp review was posted. The company told me there driver denied any accident occuring. Funny how I have a picture of the car making contact with mine but nothing happend

We've used this company on two different trips to Boston and both times have received excellent…read moreservice. We're here for medical appointments, so Covid-precautions and cleanliness are very important to us. We appreciate the clean vehicles and mask wearing. The drivers have all been safe, courteous, helpful, and on time. We will definitely use them again.

Yet again, a very positive experience with Boston Airport Express from and to Logan airport to…read morevisit family! The drivers know me by name, are very professional and safe drivers. Booking online is easy, and I get a confirmation booking text and email. Then the day before, I get a text that the driver has been assigned with his name and license number. The drivers always show up early! I rest easy knowing I don't have to worry about my car being on time.

I have taken three rides with this company, each has been a clean cab, friendly driver that…read morewelcomed my debit card. Two of my rides were local and I was treated just as well as my airport ride. Nice company I will use again.

I had a driver that yelled in Arabic at every single car. When it came time to pay he swiped my…read morecard and explained the card machine doesn't work. I said let me try and he refused, then agreed and guess what!? The card machine worked. Crazy. There's an iron clad divider that looks thick enough to stop .223 caliber bullets and will guarantee you will have an uncomfortably safe ride. 308 caliber could probably penetrate it though. Let's hope any robbers pack light.

Do I need to get out a map and give specific directions to these drivers?…read more THEY G O W A Y O U T OF T H E WAY E V E RY TIME I USE T H E M This is the most annoying thing about taxi companies.This particular company managed to turn an ordinary two and a half mile drive into a twenty minute,eight mile D E T O U R complete with congested rush hour traffic. The ride cost me over twice what it should have and when I spoke to the driver about it, he said that the normal route, the one I expected him to take, was always bad at that hour. Not true, Mr. Taxi Driver. That's my neighborhood you are talking about. As we sit here in frozen traffic, more than five miles away from my home, farther away than where you picked me up, I watch the meter go up and up and start feeling my blood pressure boil. Then when Mr. Taxi Driver goes straight past my street, meaning we have to go around the B L O K C adding four more dollars to the fare, I almost lose it. This taxi annoyance is turning into one of my major pet peeves. I don't like being taken advantage of and can only imagine what goes on with the sweet innocent tourists who fly into Logan and ask a cab driver to take them to their hotel. Just bring me home by the direct route, please.

In the past they were good, but they have now merged with another company and you can't talk with a…read morehuman, only their computer. I made a reservation with them online to get to a medical procedure at the hospital, and they never showed!!! and their web page just said "searching for an available taxi" even though I had made the reservation a week before!!! so I called a human-based taxi company and they were there in 5 minutes to take me to my medical procedure!! I'll never call cambridge cab company again!!!

Friendly and right on time for a 6am ride to the airport. Would definitely use again.read more

From the owner: 39+ Flat Fee To & From Airport. Taxi SUV Van Available With Baby Car Seat 24/7. Long Distance Taxi…read moreService. All Major C. Cards Accepted.

I'm not from here and let me tell u they saved my butt today for a flat and they were very quick…read moreand when they said 10 minutes it was ten minutes I appreciate you guys and the driver were friendly each time

Word of advice to older women using Patriot. Sit in the back of the cab and play dead. If you try…read moreand even have a simple conversation you will be told "you are just like my wife" in a negative way. Also one of your drivers absolutely needs anger management as he watches you from rear view mirror and will verbally admonish you if he doesn't like the look on your face. What a horrible experience God help me, I was not making a face, I just got picked up from hospital with a diagnosis of heart failure and this cab driver is yelling at me because he thought I was making a face? WTF

What happened? I used Lais before so I wanted to again. I called and left a vm, no response. I…read morefilled out the request form online three times trying to book a ride 4 weeks in advance and got no response. If they could not provide me a ride, fine, but at least respond. Unreliable, obviously I will never bother again in the future.

Could call back if one sends an inquiry Needed a ride for my…read morewife from airport and got no response