Excellent service. They were much lower priced than other area vendors whom I contacted and I…read moreappreciated their flat rate and being able to prepay, including a tip. They texted me a polite reminder they were coming that morning, were on time, and notified me of their arrival promptly. The vehicle was impeccably clean, and even had bottled water available if I wanted it! The most courteous driver you could hope for; we had a most pleasant chat to the airport - and despite heavy traffic, and construction blocks - he knew exactly how to get around them without stress. He shared with me that the cab drivers own their vehicles and are responsible for them, which impressed me because it shows their commitment to 'old-fashioned' quality service. I 100% recommend them, and will use them again in the future.

I had a very pleasant trip from Somerville to Williamstown. Extremely professional. The driver…read morefollowed military time... if you're 15 minutes you're on time. Pleasant 3.15 minute trip. If you need a black car service, this is the way to go.

Goldies experience exceeded expectations. Was headed to hospital and not in great shape. Driver was…read moreon time and car was clean and comfortable. The driver himself helpful and pleasant. Communication with scheduler is great. Provided information the day prior. Cost extremely reasonable, but worth more for that level of service.

Asking specifics and not giving me the runaround. I did not use the business...this time, But I…read morewill on my next trip.

We've used this company on two different trips to Boston and both times have received excellent…read moreservice. We're here for medical appointments, so Covid-precautions and cleanliness are very important to us. We appreciate the clean vehicles and mask wearing. The drivers have all been safe, courteous, helpful, and on time. We will definitely use them again.

Yet again, a very positive experience with Boston Airport Express from and to Logan airport to…read morevisit family! The drivers know me by name, are very professional and safe drivers. Booking online is easy, and I get a confirmation booking text and email. Then the day before, I get a text that the driver has been assigned with his name and license number. The drivers always show up early! I rest easy knowing I don't have to worry about my car being on time.

Great service. Had a ridiculously early pick up for the airport and the driver was early! On the…read morereturn trip the driver was waiting as promised. The drivers were courteous and managed the Boston traffic with ease. Couldn't be happier. The cars were clean and comfortable with complimentary water bottles (which was great after a long flight). We requested an SUV with 3 travelers with big suitcases and it worked perfectly. We would use them again, definitely recommend.

I used an Uber going from Westborough to the Norwegian Jewel cruise ship. It cost me $50 plus a tip…read morecoming home. I use Boston Premier. It was $200 plus the tip totally ridiculous. We did not know that the gentleman offered us a ride instead of us trying to get an Uber And we were very very upset.

Great service, thank you for getting us home safely we appreciate the effort you took to get us backread more

If you want the best transportation service hit them up!! Better than uber, lyft, or taxi. Makes…read moreyou feel like VIP! Customer service is A1! Got to my destination with no hiccups. My driver was Njavan, he was ELITE He literally picked me at 3am from Plymouth all the way to the Boston Airport. If that isn't top of the line service then I don't know what is.

The driver arrived over 15 minutes late, was driving erratically and appeared to be high on drugs…read more Needless to say I declined the ride and called the company immediately to report it. It took me 40 minutes to get connected to a person. They charged me and said they would reverse it but never did. When I called back over a week later to inquire about the refund the person who answered was extremely aggressive and inappropriate. I don't recommend that anyone use this company.

I was hit by a greeen & yellow cab on Thursday the 31st. The driver slammed into the front of my…read morecar as he was trying to get around traffic & the driver refused to exchange information with me. I have since called the company several times and have left several voicemail with not even a simple call to ask if we okay mind you there was a passanger in the back of cab. I would not recommend this cab company to anyone as they do not care about the safety of people using their service nor the people not using there their service. Beware this company at all cost. 8/7/25 update: the company finally reached out but not until this yelp review was posted. The company told me there driver denied any accident occuring. Funny how I have a picture of the car making contact with mine but nothing happend

I called Yellow Taxi in Revere when I was at Target a few weeks ago. They were very fast and the…read moreperson who picked me up was very friendly and helpful with my groceries. He put them on my porch which was extremely nice. I recommend them and I would use them again.

They need to hire new drivers. I had called for a taxi and the driver was the older gentlemen. God,…read moreI was scared the whole ride! He was driving in the middle of the two lanes and almost got hit! Next time if I call, I'll specifically ask not to get him! He needs to retire ASAP for the sake if their business!

I have used this company at least 2 dozen times for myself, my family, friends and coworkers. I…read moreoften call ahead, but sometimes just find a cab on the street or at a taxi stand. The phone dispatcher is generally easy to understand and brief in his questions. The drivers are generally polite, speak good English, and take the most reasonable and direct route to the destination. The drivers also generally seem clean, and professional. I have never been overcharged or told the credit card reader didn't work. I have been in a few cabs without seatbelts but otherwise the vehicles seem to be in good working order, clean and comfortable. This is a decent company in the Boston area.

I wish there was a way to give a negative rating…read more My review has to do with a call I made on Monday afternoon at 1:30p. I was taking my gravely sick cat to the hospital and trying to get there so I could still make it to work at 3p. I called, got no time estimate and then was barked at, "have a nice day." 25 minutes later I called and got a condescending "It's on it's way, MA'AM!" 15 minutes later, no cab and now I am going to be late for work and my cat is nowhere near a vet. I put the cat inside figuring I hoped he would live for a few more hours and waved off the cab that was now waiting for me 45 minutes after the first call. Seconds later I get a call from a woman, their nightmare of a dispatcher, "So! MA'AM...you don't need the cab?!" I was worried about my cat and upset at her tone and admittedly yelled back, "NO! I needed it 30 minutes ago!" She (I kid you not) screamed in to the phone "YOU HAVE A NICE DAY THEN!" Forget the fact that the cab was dreadfully late. Forget that the service is abysmal. Forget that the people are rude and unreliable. To scream something so heartlessly disingenuous, so intended to upset is unforgivable. I was not asking for kindness or even an apology. I did not deserve to be yelled at and enraged by the person who failed me in the first place. The kicker is that the cat did die the next day. Independent Taxi is the worst. I pray that I never have to get in another of their cabs and I strongly encourage anyone reading this to look for another company to take you where you need to go. You deserve better.

Friendly and right on time for a 6am ride to the airport. Would definitely use again.read more

From the owner: 39+ Flat Fee To & From Airport. Taxi SUV Van Available With Baby Car Seat 24/7. Long Distance Taxi…read moreService. All Major C. Cards Accepted.

I booked a cab for my teenage daughter via their website to go about 1.5 miles and it gave me an…read moreestimate of $6.70 which was half of what my scheduled ride for Lyft was. While the cab came on time and it got her to where she needed to be, the fare was double what the estimate was and was actually more than what the cost of Lyft would have been if I had ordered it in real time.

The Boston Cab has been fantastic. Whenever I need to get a cab to go home after my doctor's…read moreappointment(s), I just place a call and within 5 minutes the cab is at Boston MGH. The cab drivers have been courteous, pleasant and professional. Highly recommend this Boston Cab. Thank you!!!