I have a family member that has been bringing her cats to this veterinary location for years…read more I now have a new family member - a kitten - and have been bringing her here to get the necessary tests, shots....etc. They're wonderful with her and the kitty is thriving. The waiting room is clean and they adhere closely to the time of the appointment. Thankful to have a great vet so close to home.

I have been bringing my 2 diabetic Bichon Frise to Dr…read more Cripps for years. Dr. Cripps and her staff are compassionate and trustworthy. I recommend Saint Francis Veterinary Hospital to anyone looking for a new vet.

Dr. Ryan is the most incompetent veterinarian in Saratoga Springs…read more Last August our then 13 year old chow mix rescue started having severe urinary issues. She needed to go outside constantly. We had to leave our back door open at night so that I could sleep a few hours. This issue continued. I brought Sarah in to be seen at least once a month with the same symptoms never getting better. I expressed how worried that I was that she had a bladder tumor. I took videos of our girl pushing blankets and toy's between her legs. The video clearly showed how uncomfortable that she was. Her urinalysis always came back showing infection. Big red flag. Dr. Ryan said since there was no blood in her urine it was not cancer. Never once did she recommend an ultrasound or even an x ray. After 3 or 4 times seeing a vet for the same symptoms, especially when they were getting worse, a competent veterinarian would have suggested an ultrasound of some kind of imaging. I finally called her office and said that " she needs an ultrasound ". One week later we had an appointment for an ultrasound. The radiologist took Sarah back for the 20 minute exam. Five minutes later Sarah was back in the exam room. The radiologist was right behind her. He gave us the devastating news that my special girl had a large tumor in her bladder, it was inoperable, and it was pushing on her urethra making it very difficult to empty her bladder. Imagine going for more than 7 months with that kind of pressure on your bladder. Anyone that's ever had a bladder infection knows how painful and uncomfortable it is. We started treatment a few days later but it was too late. On April 15 2023 we had to rush our girl to UVS in Latham. She was very uncomfortable, had stopped eating, and was drooling. She died in my arms that morning. I am completely devastated over losing her in such a brutal way. Our girl suffered. There's no doubt about it. Two weeks later Dr. Ryan sent my husband and I an email titled " termination of professional services". She accused us of posting phony emails and social media reviews to her accounts. I haven't had FB since April 2020. I had every intention of going to a bigger and better practice after she failed to diagnose Sarah's cancer. She dismissed everything and every detail I talked to her about. Her exact words " let's not go searching for something we don't want to find". My Sarah's bladder could have ruptured had I not stepped in. Spring Family Vet is not a hospital. It's a clinic. The only reason she terminated us as clients is because I made an absolute fool of her. We followed our veterinarian Dr. Amy Bergin here from another practice. I should have considered it a big red flag when Dr. Bergin left this practice in less than a year of being there. Dr. Bergin would have immediately suggested an ultrasound for our Sarah had she still been there when these symptoms started. I knew my sweet girl had something very serious going on. Please advocate for your animal companion. Trust your gut. We have filed a complaint with the NYS Department of education for professional misconduct against Dr. Ryan. No other animal companion or their human should ever have to suffer from her incompetence. She is not a strong enough veterinarian to have her own practice. She pushes this ridiculous " fear free " baloney! Let's face it ! A veterinary clinic could be built out of steak bones and most dogs will be very scared and stressed when they come in. She should be working under the supervision of a much stronger vet. This is the most devastating loss I've ever experienced with one of my beloved dogs. Gina Burns

Wow, what a welcome change from our previous veterinarian. Welcoming staff, wonderful vet and vet…read moretech. Both made our three dogs feel at ease. Even our Lacey tolerated (not happy) a nail clipping. We are so glad that we made the change to a truly pet focused veterinary hospital.

We took our Maine Coon cat, who has severe heart disease, to Saratoga Springs Veterinary Hospital…read morefor the first time last week, because they are the closest vet to our home, and riding in the car stresses him. We were very impressed with Dr. Reppert and her staff. They gave our Otis a tremendous amount of time and attention. Dr. Reppert was very thorough and gentle with him, and she went out of her way to ensure we understood his condition well. The office and waiting room is a little old looking--nothing fancy here. But the excellent care our cat received couldn't be beat.

The office is a bit cramped and worn, but Dr, Reppert is highly qualified. She always spends the…read moreappropriate time performing her checkup and explaining the results. Fortunately, we haven't had any emergencies with our dog

We are forever grateful to Upstate AMC for the compassion and kindness they showed our dog,…read moreGeorgia, on the last day of her life. Georgia was the sweetest dog: gentle, loving, and truly part of our family for 15 wonderful years. Like many older dogs, she was very much a creature of habit and happiest at home with the people she loved. When I came home from work one day last week, Georgia suddenly could not move and was clearly suffering. We were devastated. I immediately called our regular veterinarian, where Georgia had been a patient since she was a puppy, but they were fully booked and unable to see her that day. I then called Upstate AMC. Although they were also extremely busy and booked up, the veterinarian (Dr. Tamas) heard our situation, felt compassion for Georgia, and made the decision to see her anyway. That kindness meant more to our family than we can adequately express. Upstate AMC treated Georgia with dignity, gentleness, and compassion during one of the hardest moments of our lives. Because of them, Georgia is no longer suffering, and we were able to say goodbye peacefully knowing she was being cared for by people who truly cared. Needless to say, we will be switching to Upstate AMC moving forward. We cannot thank them enough for the empathy, humanity, and compassion they showed our sweet girl when she needed it most.

I have been with UAMC since around 2018. I came from another vet practice when I thought they were…read moretrying to upsell me. I have had nothing but great experiences with them, even including the saddest part of having a dog, putting my Ella to sleep. All the doctors that work there are wonderful and thoughtful. Recently my favorite doctor bought the practice and I see it's even better now due to Dr. David Tamas. Recently they have brought in a pet nutritionist, Dr Sierra Bouchard. One of my dogs has had chronic diarrhea for some time no mater what I fed her! I worked with Dr Bouchard extensively. She took all the information from her blood work and came up with a home cooked food recipe which cured her within a week. During that time I was in with the doc via phone and email with any questions I had. She always responded to my calls and emails right away. She even checked in with me while I was away for a month. An extra bonis of the practice is that Dr. Tamas furthered his training and can now perform acupuncture and use other holistic methods. As far as I am concerned. , this is the only practice I would ever go to .

They do not listen and they are all about money. My cat needed medication, and cannot tolerate…read moreliquid. Vet prescribed a liquid compound of a common medication that is even prescribed for humans. My cat could not tolerate it. As it did not work for his condition, I agreed to start a different medication. Again the same vet prescribed a liquid form of a medication available in a capsule form, and charged $140 for the same medication that can be purchased at Chewy's for $56. When I picked up the second medication and realized it was liquid I spoke to the receptionist, who was rude and basically had the attitude of 'if you don't like our requirements go elsewhere'. So I did. Wasted over $300 at this practice, (with the office fees and medications). Found another practice that quickly stated all the medications can be ordered in pill/capsule forms and are available at multiple places. They did not require me to purchase their special liquid of anything.

We have really enjoyed our visits to this office, and all of the doctors that we have seen for our…read moretwo dogs. The girls behind the desk can be pretty aloof sometimes, but are friendly enough when they do talk, and they're efficient at their job. The office is always clean and organized.

Our various pets have been under the care of Hearthstone and Dr Joli for nearly 25 years! We have…read moreNEVER been dissatisfied with the care, understanding and compassion that she and her staff have provided to us and our pets in all this time! Dr Joli is a highly capable and instructive Veterinarian for which we feel so privileged to have as the care giver of our furry family members! And I would add, at an affordable price, albeit one can't measure in $'s the quality of her care!!

My sixteen year old dog, with a serious heart condition, needed surgery on his mouth to remove a…read morelarge, disgusting growth. This was discovered just before Dr. Jolie went on vacation. I took my dog to another vet to seek surgery, but she was not interested because of his age and heart condition, and because this is a very risky procedure. Thank God for Dr. Jolie! After careful consultation with my dog's cardiologist, she removed the growth, and my dog is doing very well. She saw that he still had a lot of life left in him, and I appreciate her compassion, excellent skills and intimate care. She has treated three other pets of mine in the past and has always taken her time with each pet.

Kind and understanding staff, who truly listen to you. Every visit has been really great. Best of…read moreall, my elderly cat is not pressured to have unnecessary medications or treatments. I recommend them highly!!

I paid good money to have my beautiful dog spayed and she passed away by the time we got home. She…read morewas my best friend and I'm beside myself over this clinic. Think twice before you bring your best friend their n they take them away with thier negligence

The staff at Brown Dog Pey Salon in Saratoga Springs is awesome! I take my Chow/Lab mix there for…read moreher nails and having her undercoat blowen out. My dog is very timid and skittish. They give her special care and make the experience much less stressful for my needy pooch. Very affordable and always are able to fit us in when we are able to get in to see them. So happy we found Brown Dog!

They can't even dial a phone let alone have the common sense to step away from the dryers so they…read morecan actually hear someone on the phone. I would not let them touch my pets.