Recently had what I thought were better cameras installed but after a few weeks I'm questioning…read morethat. 1 camera needs to be adjusted because the built in lights are too close to the wall and aren't lighting up the monitored area. 1 camera shows the yard/grass to be a different color than the other 4 cameras. 2 cameras aren't lighting up the monitored areas where they are positioned. There's a yard light on the corner but it's at least 40 feet from either of these cameras. The HD clarity is suspect on all 5 cameras. I can't really see details unless what I'm viewing is less than 15 feet from the cameras.

We have been a customer at Alert 360 for 14 years. They…read morehave been providing coverage at our house and my medical clinic. I found out a week ago from a customer service rep that they have not been able to pick up any monitoring at the clinic. Therefore, if anyone broke into my clinic they would not be able to pick up the break in....!!!! So what exactly have I been paying for and how long have they not been able to monitor my clinic??? I called their customer service today and spoke with Taylor. I told her that I needed to know what my current balance is. I also told her I wanted to cancel my service at the clinic. She informed me that they need a month notice to cancel my account which means I would have to pay for June. WHY SHOULD I HAVE TO PAY FOR JUNE WHEN THEY ARE NOT PICKING UP ANY MONITORING AT THE CLINIC AT ALL. Does this make any sense at all. I have owned my clinic since 1995. I work hard for my money. I have given them 14yrs...!!! This company is a shit hole of a company. We will be reporting them to the BBB also. I will be canceling the coverage at our house also.

Mr. Edward the installer is AMAZING. But BEWARE! GO TO…read moreANOTHER COMPANY! I attempted to add to the security of my home as I have to add a different/ADDITIONAL contract for more money monthly as I was not advised it was removed from contract I had with them for the previous 10 years. (Read & make sure your warranty is included in your contract, learn from my mistake!) This is the TEXT I recieved from the company: Hi ____. This is ______ with Alcom Security. I'm reaching out to give you a quote on adding an additional glass break and camera. For both the glass break and camera the cost including tax is $575.71. Labor is $95.00. We would be able to do the wiring today and return when your remodel is down to install the equipment. We would need to have at least half paid today and the rest when the job is complete. Please let me know if you wish to proceed and I'll get a "Another" rider put together for you to sign when _____comes today. SAVE YOURSELF! DON'T DO IT! TRY GUARDIAN

Installed system with cameras in our new home; camera quality is excellent! The system has many…read moregreat features; control thermostat, lights, set numerous scenes, remote app that has worked perfectly to turn on/off lights, open garage, and arm/disarm system. Called customer service a few times since installing (2 months) and I always talk to a PERSON, not a computer! So far very happy, and reasonably priced for the features.

I canceled my service 7 months ago. Now all of the sudden they start billing me again. If i dont…read morepay the 20 bucks they will put it on my credit report so I obviously have no choice. They say i never cancelled. They say my business account had a credit and it transferred to my personal account. This makes no sense since my business accounts did not show any overpayments on the last bill and i never gave permission for them to transfer those credits. They were extremely rude and unprofessional.

I've been using US Security for years now. Their prices are unbeatable. In addition, they are easy…read moreto contact and provide great customer service. When we have accidentally set of the alarm, their monitoring is very attentive and they contact us within seconds.

Always Alert responded promptly to an emergency situation in the middle of the night for us. We has…read morean AAS system in our house that we don't use/have monitored. It suddenly went off in the middle of the night and wouldn't turn off. The were able to help us get it stopped via a phone call in 5 mins, and came out the next day to take care of any future issues for a small fee. Thanks!

SoSmart is one of the best security companies I have ever dealt with. Their customer service and…read morededication to making your home secure is amazing. I switched from ADT to SoSmart and have whole home protection and cameras. They have the coolest technology and a great mobile app to control my locks and doors and alarm system. I should also mention at a 1/4 of the cost ADT was charging me. Many of my friends have made the switch as well and have never been happier. We like that it notifies us when a tornado warning comes as well to the area. ADT failed me numerous times and I lost their trust; 2 times things were not hooked up right so you could just open a window and crawl through without setting the alarm off. Then they kept upgraded my cell backup and it was never provisioned. I know because we had an issue and ADT was not notified. I found out that it hadn't communicated in many months, but no one ever called to tell me it yet they continued charging me $159 a month. I highly recommend SoSmart they are great.

Have had good experience mostly . One technician ignored my request to replace a faulty detector…read morethat kept loosing connection cause he said it was the battery again . It went out again within a month or 2 ...should be replacing it this week if not I'll update my review

Locally owned and operated for decades with staff and owners attention to customer satisfaction…read more Multiple options for security and service with fantastic knowledgeable employees. Security options have more features and choices for today's market with options competitive or better with the larger national chains. When I called to get basic information, I was met with professional, attentive responses and a great attitude for wanting to ensure satisfaction. I was able to get my questions answered in a timely manner along with leaving confident about the information I received. I would recommend using a locally owned company knowing that they're going to be able to monitor and service any issues quickly. The owner is knowledgeable and some one I would trust with the security of my family.

Same day service! Personnel are very friendly and knowledgeable. I would use them again. I had my…read moregate installed by another company, but will be using PSI for all my future needs. Be advised you will be charged approximately $150 as a service fee and fuel charge prior to any service being performed, if you request them to come out for service. I was not made aware of this during my phone call requesting service.

Outstanding customer service, staff is knowledgeable in all areas of gate security and/or its…read moreequipment, first-class company. Highly recommend to all

Guy with the ponytail work is ten outta ten clear across the board…read more Thank you! Very very hard worker and a good worker Definitely needs a raise

We have been with our alarm system for many years & had many problems, called their office several…read moretimes for a service call only got a real person twice the rest of the times got the answering machine left a message requesting a service call sometimes they would call back but most of the time they did not, so we started looking around for a more reliable company. My brother & sister in law recommended Amped they have been with them almost 2 years so we did, Jo Norton came out gave us a quote & explained the system we were very impressed with his knowledge, so we went with them, he answered all of our questions & explained everything about the system. We are very happy with our new system it does so much more than the old one plus it all works, we would definitely recommend Amped Audio Video Security. Tom & Kathy Cupples Mustang, Ok