I use Mill City Clinic as my primary care clinic since 2020. I've been there perhaps 15-20 times…read moreover 6 years, for annual wellness check-ups, whenever I've had infections or minor problems of any sort, when I need a referral, etc. The usual run of issues that happen to an older (early-to-late 60s) person. I've never had a problem getting a quick appointment, getting help from the nursing staff, or other delays. No problems whatever with my visit summaries going immediately to MyChart. As they're associated with the UM doctors' network I know I'm getting great care and when referred, will also be receiving superior treatment (I've had colon surgery and a hernia operation through their referrals. Overall one of the best clinics I've experienced over might lifetime.

Recruiting & Hiring:…read more Decency and Transparency: The lack of decency and glaring absence of transparency exhibited by M Physicians is both unbelievable and deeply disappointing. My frustration does not stem from being denied a job opportunity, but rather from the utter disregard for a meaningful commitment to diversity and equitable hiring practices. M Physicians claims to uphold values such as inclusiveness, equal opportunity, and community engagement through their Office of Diversity, Equity, and Inclusion--yet their actions stand in stark contrast to these stated goals. It is disheartening to witness such a disconnect between stated commitments and lived experience. Here is a quote I wrote to self while back in my previous career. "In all that you do, lead with integrity, honesty, respect, dignity, and trust--and be transparent in every interaction." Of Aliyah Eden

Most people don't like going to the doctor but they know it's necessary and very important to do…read moreso. When I visited this clinic for my annual check up I felt like the cleanliness of the facility, the modern design, patient -doctor and medical staff treatment, and ease of maneuvering through the different clinics were phenomenal. It was a combination of going to the airport without the hassle and the customer savvy style of the Apple Store. I literally had my mind blown because I was very impressed that staff were required to wear uniforms like airline staff. I was assisted at check-in by the staff who took my picture with the Microsoft surface and then gave me a badge to wear while I waited to be seen. As I waited - which was not long at all, I noticed that they had a complimentary refreshments station with coffee, tea, hot chocolate etc. At every turn I was impressed. Then when I went to get labs done I received a buzzer, similar to what you get at red lobster or Applebee's when you wait get notified that your table is ready. I was in and out of this place in no time. Loved the efficiency and hope they maintain this high level of service. P.s. They also have a cafe!

What an outstanding organization. My mother is battling myeloma and underwent a stem cell…read moretransplant. She's been doing daily visits to this clinic to have her blood drawn and checked. It is so clean, easy to navigate and the staff is AMAZING! So friendly, so patient and so helpful. They are never rushing any patient so sometimes may be running a few minutes behind BUT they truly value your health so they are just ensuring everything is right before sending you off. They also have shuttle service to nearby apartments. Beautiful artwork displayed by prior patients. All around it is just a great place to be if you need to have something like this done!

This is my primary clinic with my primary Dr and I've had primarily good experiences…read more I see Dr David Lehman and he's wonderful! Great at listening, understanding, explaining, easy to talk to and has great support staff. They respond quickly to any calls/my chart messages about concerns or questions. All his staff is attentive to detail, respectful, professional, polite and personable.I've never had any issues with either him or his staff. I've had a few interesting interactions with staff at that clinic, but it's never been bad enough that I don't want to go back or file a complaint. Just minor scheduling errors, billings mishaps and such. I would recommend anyone looking for a primary care Dr to see Dr Lehman, he knows how to take quality care of his patiences!

I've been searching for a great primary care doctor and found him with Dr Deal. He listens & helps…read moreyou find solutions. The clinic staff was friendly & helpful. My overall health is good & continues to improve with a care team I can trust. Thanks for a quality experience.

Poor quality for management and staff. I've had to re-visit the lab due to the inability for staff…read moreto draw blood and being told that it is because I am dehydrated (which I wasn't). I showed up at today's scheduled visit to have a blood draw after waiting I am called back to the area that draws blood. after 10 minutes I was told that they do not know what to do since there are no notes in my record for them to follow. This was just a waste of my time and not helping public health.

Not sure of the experience the previous poster had, but I had a completely positive experience…read morehere. The front desk staff was really nice and welcoming and the NP I saw was patient and answered all of my questions with respect. If you're not insured or low-income, they offers sliding scale pricing and also take most insurance plans. As an uninsured new resident to Minnesota, this clinic was a welcome sight. No one here treated me like just a number in a list to get through. I'd come back here again.

I just moved to town from California and was looking for a new GP. I live across the street so I…read moredecided to give them a try. I made an appointment on their app for the next day. (They always hold a few spots open for "walk ins"). In California, they would charge extra for a service like that. They also have a pharmacy attached so my prescription was filled by the time I walked out the door. Everyone is so friendly, and my new NP Jeannie is wonderful.

Once they have your money, good luck. Getting an appointment the person was friendly, the nurse…read morewho took my vitals was nice. The CNP who I saw was not helpful. My after care summary is filled with spelling and grammar mistakes. I emailed for a followup question because my issue was persisting. Emailed again about getting a letter for my military unit. Both emails show as read but the CNP will not respond to my emails. Emailed customer service, it says expect two days for a response, it's now been three days and they haven't even read the email. Guess I should have waited to pay my bill so they had a reason to pretend to care about my health concerns.

I had a urgent health issue come up and the nurse practitioner clinic was able to get me in the…read morenext day with an appointment. All of the staff were very friendly and very helpful. The Head Nurse truely gave me a very professional assesment and was able to get my a high priority to the next specialist. I would highly reccomend this clinic and will most likely return when needed.

Was called in promptly from the waiting area and had two very good nurses. They were friendly,…read morelistened well and gave helpful suggestions - all I could ask. Some of the reviews are disturbing. During COVID, many staff eventually quit due to exhaustion from months of long hours, grief and discouragement, and an atmosphere of abuse from some patients and family members. Now there aren't enough nurses. It's a very real problem, but badgering those who stayed on sure won't help. Best to take complaints to administration.

Allina Health Wellness Visit Good personal attention…read more Staff was professional. After Visit Review is comprehensive.

This clinic billed my annual physical as an outpatient visit. I do not recommend this clinic…read more Contacting the clinic was at least a half hour wait time to speak to someone, the "call back function" to avoid being on hold did not work and the clinic provided misleading information when I tried to get the CPT code corrected. Really disappointed. Dr Martinez was who I saw.

The staff was rather unfriendly. The facility seemed out of date. I was double billed for my…read moreco-pay. I hope this clinic can turn things around because it is in a good location. For now I will have to go elsewhere.