Bad customer service, apartments shown different than what we were given. The staff didn't try to accommodate us and gave promises that they couldn't keep. read more

Do NOT live there!!! These people are vultures and have zero compassion for their residents! They use every opportunity they can too nickel and dime you with ridiculous fees and they try to do so inconspicuously. They have certain charges and fees hit your account a couple of weeks after you pay your rent, so that the next time you pay there is already a beginning balance that is not itemized so you can't even see what they are charging you for. Any time you have a concern the front office never answers the phone and when they do they are heartless towards your complaints and nothing is ever done about it. We had a dog living underneath us for months that was clearly being neglected and we made multiple complaints about it and nothing was ever done. We were ideal tennants, lived there for over 2 years and always paid on time. When we moved out, we left our apartment in pristine condition. They decided to rip our perfectly good carpet out, replace it, and then send us a bill for nearly $600!! The photos they sent claiming "pet damage" were absolutely pathetic. As you can see in this photo, there were ZERO signs of damage or stains anywhere on the carpet. My husband and I disputed the claims and were appalled they would expect us to pay so much money to replace carpet that had absolutely nothing wrong with it. They ignored our requests to speak with the general manager and once again were completely dismissive when communicating with us. One of the most infuriating experiences I've ever dealt with, being completely screwed out of money what Camden did NOT deserve. Rent anywhere else but here!!! read more

Camden Riverwalk Apartments - The photo they claim shows $600 worth of "pet damage" - Apartments Near Me - Grapevine, Texas

The only good thing about this place is the maintenance team. Then there's the complex itself. Roaches, mice, unkept public areas, dirty apartment during move in, way overpriced rent, a never working "gated community," dog poop all over the place, trash everywhere, stolen packages, broken ACs half of the summer, vandalized cars, cheap appliances, peeling cabinet wraps, a sprinkler system with no grass, nickel and dime monthly charges, thin walls/ceilings/floors, rude neighbors, limited parking and rude staff (other than maintenance). There's 1,000s of better complexes in the area for less rent. Save your money and do your research. You'll hate it here. read more

This has been the single worst renting experience of my 10-years renting. Rent here is higher than the average in the area. We chose this place because of all the amenities and that is was a gated community. Unfortunately, the amenities were subpar at best and not worth the hefty price tag. The apartment was not cleaned, had damage and half the kitchen cabinets were broken. Which took dozens of emails, phone calls, office visits, missed appointments, and two months to fix. Living in the community was not much better. Between getting screamed at and cussed out by the neighbor, whom I was told had similar complaints about his behavior towards other tenants. (disappointing to hear they couldn't care less about who lived in the community, as long as they pay). There was dog poop everywhere. The pest control was a joke. I am a clean person and have never had issues with ants or knatts until I moved here. There were rats all over the parking lot. Trash would always be piled up around all of the trash bins for days. The Internet was spotty, half of the gym equipment was always broken, the pool and hot tub were constantly closed for maintenance, and the gates were always broken (which is probably why theft crime is so bad there). What bothers me most about all this is they charge everyone an extra $200+ a month (none optional) for pest control, "technology package", community fees, and trash service. We moved into Camden Riverwalk Apartments in February, 2024. We told the leasing agent (I believe her name was Jen) that we needed the shortest lease term possible because we were planning to buy a house within a few short months. We agreed on a 6-month lease. We told Jen (and a few other staff members) many times throughout the sign up process that we would not be renewing our lease. She told us multiple times that we just needed to send notice 30-days prior to end our lease. At month 5, 30-days before our lease ends I send an email to the office notifying them that we are not renewing our lease. I got an email back telling me that we have to give 60-days notice and we would be charged the "month to month" lease amount (which is $400 more). I tried to call the office (once again, no answer), I emailed them back and was told If i don't have written proof that we were told 30-days we would be charged the higher rate. My husband went down to the office later that day and was told that if we were in a month to month lease, 30-days notice is required. But that 60-days notice was required if you were in a longer lease, and the rep must have gotten it confused. But we still had to pay for the extra month at the higher rate. Once again we caved because we just wanted it to be over. Today I got an email saying our payment is past due and they are charging me an extra $300.. I put the account on autopay when I paid the first month. Every month has gone through no problems. So, I once again tried to call the office. No one answered. I sent an email, I got the most useless reply I have ever seen. I am tired, very tired of dealing with the staff and paying for an apartment that I haven't lived in since June. From the second we moved in it's been one thing after another. We were so excited to live here and even thought about delaying buying a house because it seemed so nice. But it has just been so exhausting. read more

Haven't even moved in yet, but I can already tell this is gonna be a shit show. Highly unresponsive, the general Camden customer service line is filled with people who will give you wrong information. I spent a whole day trying to get internet figured out because they don't even know their own process. I am willing to change my review if they prove to be somewhat decent, but already, in the process of me moving in, I am highly dissatisfied. read more

I moved in 11/20/2021 for an 18-month lease and a day into the lease, I wanted a new unit. I can't fully unpack as I've been cleaning dog hair, which I relayed I was allergic to prior to moving in, since I've moved in. Since Texas binds lessee's once contracts are signed, it doesn't matter that the make ready teams obviously failed at their job and I reaping the appalling benefits. Prior to moving in, I was told there was new carpet. Great! After moving in, I found out the carpet is placed before the apartment is cleaned. Where in the world does that make sense? "Let's replace the carpet because there's dog hair everywhere, but we're just going to place the new carpet atop the dog hair because that's how it's always been." There is dog hair painted into the walls, into the floor of the garage, in the freezer, in the dishwasher, in the shower, etc. I can't/won't use the pantry until Maintenance replaces the floorboards that have hair so stuck in the corners, I can't remove it. I should add the office offered another unit, should I want to move AGAIN and for the cleaning staff to come re-clean the apartment when I opted out. The unit was ~$250 more a month, but only about 50 square feet larger. Who would want to pay that?? The cleaning team didn't just leave dog hair everywhere, there are some areas that weren't cleaned at all. Why would I want them to "re-clean" my apartment?? The washer and dryer were in such a state (the picture with the copious dog hair is where I moved the dryer to clean) that I requested a new dryer. Jury's still out on whether the washer is actually useable after I cleaned it. I had to go to the office to be told two things: 1) one person thought it had been taken care of and 2) another person relayed a dryer had been ordered. Could no one return my call to tell me that?? Aside from dog hair, there are gouges in the cheap tile flooring from where they moved their appliances. There's a huge chemical stain on the stainless steel fridge and two of the three faucets are showing clear signs of breakdown. There are many other issues like these. The even greater thing about all of this is the lease states I'll have to pay the cleaning fee upon move out.. read more

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We have lived here since 2017 and I can honestly say we have never had a better experience with a management team or landlord. This is really a first for us. In our experience, we expect and anticipate nothing is perfect and sometimes mistakes happen and sometimes things take time. The Camden Team actively raises our standards. They have always had our backs, over delivered, and made our experience flawless. Based on our experience at Riverwalk, we are confident that Camden takes care of their family and their family does everything they can to care of ours. The buildings and grounds are well kept. The management team actively repairs and upgrades the community. Most recently, new roofs were put on each building and the pool areas are being upgraded. Our unit can fit three cars in front of the garage making apartment guest parking and having to find a spot a thing of the past. This is an easily overlooked accommodation and something I have not found at any other apartments in this area. We want to start looking for houses soon but, truthfully, living here makes it easy not to. Once we finally do move on to a home of our own, I am positive it will be bittersweet and we will look back on this time as the simple days. read more

Alex was top notch from start to move-in. And the only issues I had were with the recommended utilities, but since this wasn't a short-sight on Alex or anything that she could've done differently, I still give her and the people working here 5 stars!! The recommended Electric provider Reliant only had 2 power options a decent rate per kilowatt hour with a $200 deposit or an atrocious per hour rate with no deposit?? If you are going to pay, just hire an energy broker, like Energy Ogre, and don't stress about a deposit or inflated rate. The renters insurance through the "preferred" provider was about $80 more expensive per year over who I ultimately selected, Farmers, and the preferred provider only gives $100k in liability vs the $300k that Farmers carries. Lastly, I spent the $30/month to upgrade my internet from the included 50/50 to 1000/1000, but not only was my internet not working when I moved in, but I spent 45 minutes on the phone with Tech Support, and after all that I am only getting 60/60. The customer care line isn't open on the weekends for the community property assistance, so I have to put up with lackluster speed and performance until Monday at the earliest. Bottom line, everyone I've encountered on the phone or in person on-site has been friendly and professional, just seems that the corporate team could put forth better effort to make sure that what is being recommended as "preferred providers" is still current and relative. read more

My husband and I were relocating to the area in April 2023 for my job. A few months prior, we were out for a visit and stumbled upon Grapevine and fell in love. As we were driving around the area, we passed Camden Riverwalk and decided to stop in the office. The staff was so gracious, even though we arrived less than an hour before closing time. We were given access to an available apartment and were able to tour on our own. We fell in love with the property and the wonderful amenities. After returning home to CA, we completed the application and rented our unit, a 2 bedroom, sight unseen. The move in process was seamless, even though we arrived late on a Sunday night, they had everything in place. We have recently renewed our lease and stepped up to a 3 bedroom unit and we are amazed at the amount of space there is. The lake view and the walking trail are just the icing on the cake. The office staff is so attentive and helpful and the maintenance staff is amazing. Special thanks to Katie, Dorit, and Q, for their extra efforts. We plan to be here for many years and greatly recommend you check it out. read more

Found a snake in my unit. Although maintenance removed it , there was zero effort to seal or check for entrance points. Not even a call from management as I had to hotel at own expense due to late hour. Worst experience with rental property EVER read more

I've lived here for 3 months now and I love this place! The facilities are really nice and kept up well.

I've lived here for 6 months now and I love this place! Pools are beautiful and well kept. The grounds are well cared for. The maintenance staff is fast efficient and friendly. And the management is helpful and responsive. read more

Listen, if you have to live in an apartment complex, this one is very nice! We moved from SoCal where we owned a three bedroom house to apartment living in TX and it was difficult, not going to lie. However, Camden is really run very well. The property is spacious and beautifully maintained (excluding irresponsible pet owners who have no consideration for their community and let their animals poo freely on the grounds). You can't control everything. Units are large, clean and updated. We were on the 3rd floor so noise was not an issue and we tried to be as respectful as we could with three kids. Our three bedroom unit was almost 1600sf, everything granite, with crown molding. We always felt safe (except one incident with a mentally ill neighbor who ended up moving), and the maintenance crew were on point. Yes there are always issues here and there (timely trash pickup, poo, pools not being functional, package delivery), but overall it was a great place to come home to. Management put on a lot of special events for the residents, and communicated very responsibly. Also were proactive in reaching resolutions when we did encounter more serious issues. Very pleased with Machen. We lived in a similiar apartment in San Diego which were converted to condos and sold for $400-$500k each. Very nice prop. read more

I can only give 4 stars because I do not live here yet. I do not want to fall victim to the reps being really friendly at first, only to forget your name as soon as you move in. However, I did not get this vibe from them as I have with previous properties. We are moving from out of state, and our rep Lisa is so friendly and down to earth. She answered EVERY question I had about the concerns of signing a lease prior to seeing the property. She has gone above and beyond in the entire process. We were convinced that everything would go smoothly. We just visited the place for the first time this weekend and were really impressed. They office was very busy, so we decided to look around for ourselves a little bit. They had snacks, drinks, wine and a very comfortable lobby so we weren't too upset. The pool is stunning, and clean. You really cant beat these amenities, especially coming from CO where cost of living is high and you don't get much for your money. Not to mention LOTS of parking, a manual car wash, 2 pools, and 2 workout facilities with 2 personal trainers. The models that they showed us were very lovely. The appliances were up to date, standard sized rooms, big closets and upgraded bathrooms. The counters were granite and cherry colored cabinetry throughout the home. Good sized patios as well. Also, in case you ever visit their website and are curious about the Vista and Estates difference, the Vista floor plans are older and have been upgraded from the original 2005 build and the Estates were built as an addition with upgrades from 2008. It's worth at least getting a tour. If you like the pictures, you won't be disapointed. read more

Camden Riverwalk Apartments - Apartments Near Me - Grapevine, Texas

I've lived here for the past 4 months and found everything to be as promised in the Lease: the apartments are well-kept and attractive; neighbors have been thus far wonderful on occasions when we discussed; friendly and supportive staff; and convenient location. Hope nothing will change, looking forward to rent my home-office here long term. read more

The front office staff are rude. They don't follow through on noise complaints until the resident can't take it and decides to move out. They talk down to you when you have a concern. I went to the office more than 7 or 8 times about the safety of residents when it comes to walking from the gate to the walking path near the pond and to fix it by adding speed bumps. It took them 1yr to make it happen. It was obviously not something that was a priority on their list. The apartments are nice and upgraded. The maintanence team is on top of things and handle things in a timely manner with a smile and friendly attitude. The new valet trash company is reliable and actually does their jobs no complaints on them. read more

The worst customer service we have ever experienced time and time again. Not even going to waste my breath explaining in a review but save your frustration- don't move here. Facilities are nice enough and location is convenient but the issues we've had are countless and the staff is HIGHLY unresponsive read more

We have lived here for five and a half years and we LOVE it here!!!!! The property sits along a beautiful nature reserve where you can take breathtaking walks, jog or bike ride. Ideal for nature lovers, too. And, you get the best of both ......... COUNTRY LIVING in the CITY!!!! It's just minutes from Lake Grapevine where you'll experieces gorgeous sunsets!! It's accessible to everything you want to explore that DFW has to offer ... conveniently located to DFW airport and just a short drive to Los Colinas and downtown Dallas and downtown Fort Worth, yet it is still just minutes away from that small town feeling and convenience of what you need ...... (i.e., grocery shopping - traditional and farmers market, doctor, banking, cute little unique shops, etc). It's nestled between the quaint downtown of Grapevine and the town of Flower Mound. Excellent location! Now, that's all great, but unless you like your home it doesn't mean THAT much. These apartment homes have unique floor plans with wraparound balconies, private balconies and/or patios. Plus, EVERY 1st and 2nd floor home has a direct access garage, which is such a nice added touch and hard to find!!! Our 2nd floor feels almost like a townehome. There are TWO pools. One that is a resort style pool with spa. The other pool/spa is located on the back part of the community with a fabulous clubhouse for resident use and has a movie theater, business center, two very nicely equipped fitness centers and let's not forget the nature reserve has a 1.2 mile jogging/walking trail throughout the gorgeous trees and natural vegetation. Inside the homes you will find beautiful granite counter tops with either dark walnut cabinets or cherry wood cabinets and some have a glass tile blackspash in the kitchen and simulated wood grain flooring with well thought out layouts. Every home comes with washer & dryer as well. The grounds are well kept and all of the management are wonderful ........ very friendly, helpful and attentive.We have never had any issues with our place other than replacing light bulbs. One time our dishwasher was making a noise and it was b/c I put a plastic fork in it and it broke off and was causing that. Maintenance came the next day and found the piece and removed it ....... not a problem since!!!! We get a complimentary carpet cleaning once a year and for next to nothing we can have the company they use come anytime. I have lived at a few other places where that was not always the situation. They have resident activities once or twice per month and lots of other groups, i.e., book club and other interests that are a really nice way to meet and get to know your neighbors. Like I said we just love it here .. where country and city come together!!!! read more

I have enjoyed living here for 3 years. The location is perfect - it's close to I-35, 635, 114, and the DFW airport, and it's convenient to both Dallas and Fort Worth. The property itself is very nice and clean, and rents are reasonable. When I first moved in the $30/month valet trash fee was a bit irritating, but I am really glad the service is offered. It's so nice to place trash outside the apartment and not have to worry about walking over to the dumpsters. I lived on a 3rd floor, so I can't speak to noise from upstairs neighbors, but as far as noise goes, I found it to be mostly quiet. It's a quiet community (mostly late 20's-early 30's people from what I could tell) and there are a few kids and plenty of dogs. The majority of noise I heard was the occasional dog bark, or a neighbor's door shutting. You can also hear planes since the property is 6 miles from DFW, but I got used to the noise quickly and kind of find it comforting now. Amenities are nice also. I never used the clubhouses, but the pools are awesome in the summer and they'll bring popsicles out sometimes which is a nice perk! The gyms are well-maintained also. The grounds are very pretty. I ran/walked on the adjacent nature trail a few times, but didn't utilize the trail and would opt to go to Lake Grapevine to run the trails there instead. Probably my favorite thing about this community is the management. I leased my apartment in December 2013 from John Floyd and he is still with the company and is the primary person I send requests or e-mails to. The manager Machen is also very friendly and accommodating. Even though I didn't attend them, the community has events or special things for the residents (food trucks, ice cream socials, etc.) every so often which was nice. I'm moving to be closer to work, but it was a hard decision to leave because I have loved living here in my cozy apartment! Overall pros: - Nice apartments / finishes - Quiet complex / neighbors - Amenities are nice (gym, pool, trail) - Management/front office staff are awesome - Location Overall cons: - Traffic in the mornings on 2499 can be congested - Parking can be hard to find close to your apartment if you arrive home late (but there is still plenty of parking to be found) I highly recommend! :) read more

Hi, I will update this review, since I have now lived in the apartment for one month! The apartment community (and our beloved leasing agent, John Floyd) continue to delight us. We are definitely happy with the decision we made. I think it is super easy to be nice and impressive when someone is looking to move in- but to continue that top notch professionalism on a day to day basis, that's true professionalism. In fact, John saw me walking my recycling to the refuse area and ran over to help me- I couldn't believe how sweet and thoughtful that was. Another instance, I was having a hard time getting the grill to work- he came right over, and gave me a mini grilling lesson on the spot!!! (John the chicken came out great.) I had a maintenance request fulfilled last week by Emeterio- this was an excellent experience as well. He was so kind, polite, and completed the service issue promptly. He even helped me understand what went wrong with my stove burner and how to prevent it from happening again. He also was cheerful and looked like he genuinely enjoys his job. Which is how I feel all the Camden employees are. That speaks highly of your organization. So in short, give Camden a shot, because they will not just treat you like gold when you sign on to live there, but they will do it every single day!! read more

Camden Riverwalk is your new home! The location, complex, and staff are the best in the Dfw area. The amenities are like a resort. Thanks, John, Jen, Matchim for making us feel at home. read more

Gotta tell you - I've lived in a great number of apartment complexes across the country. This is the nicest I've seen. Very good people in management. Very responsive and helpful. Price reasonable for the total package. The only downside (as it's located directly north of DFW) is that you won't like it here if airplane noise bothers you. read more

We just Love this apartment community, the key word is "community" the staff makes a diligent effort to take care of their tenants. The property is well maintained and the community business center is priceless. I have to say that our Leasing Agent Collin E. was the absolute best ! he sold us on the property on our first visit and has always gone above and beyond on any issues or questions we had for him. And the fact that he is a dog lover like us, he can appreciate certain things we were looking for in a place to live. **Before I moved in I did read all the comments on yelp about noise, flooding etc I have to say that there was allot of construction in front of the complex however that seems to be ending. And has never been a problem for us, we don't even hear them and we face the main road. The running trail with exercise stations is like having your own white rock lake park in your back yard minus the huge crowds and car burglaries. Great Location, Great Staff and Great Amenities...You get what you pay for read more

I have lived at Camden Riverwalk for 3 years and I love it here! Jen was my leasing consultant and made move-in really easy. She's amazing and remembers everyone when they go in the office. She waves, smiles and says hello whenever she sees me. Jen is incredibly helpful and knowledgeable. I've lived at a few Camden properties but this is my favorite. It's so beautiful and green here, and I love walking the trail around the pond. It's really peaceful and brings me back to nature. The clubhouses are fantastic and I've even had a couple of private events at one of them. The fitness centers are up to date and you can use either one of them. Shopping is just a few minutes away so this is a great location, too. The maintenance team is also helpful and friendly. My work orders are done really fast and when I needed a couple new light bulbs Roy gave me energy efficient LEDs. In fact, I'm really happy with my electric bill here year round! Full disclosure - I work for Camden at a different location in DFW. I'm always impressed by the customer service from Camden. When I needed a job in DC and had lived in Camden properties for 4 years, Camden was the only place I applied. After a while I transferred to Texas and started living here at Camden Riverwalk! Highly recommended! read more

The people are nice= 1 star The property/amenities are nice= 1 star You are unable to opt out of a required and unnecessary trash pickup service @$30/month. Available parking close to some buildings is too little, forcing one to consider the overpriced covered parking, except it's not assigned according to proximity to ones building, so one still may have to walk across the complex. The office refuses to accept packages from UPS/FedEx/etc necessitating extraneous trips to the courier to pickup packages which require a signature. The only internet/tv service allowed is through AT&T, which is unnecessarily overpriced with subpar service. read more

Great place to live. Front office is really great. Jennifer Bird was very helpful on a couple of issues. Always willing to help. Alex as well and Rachel as well. They both picked up Packages at my door while I was out of town. Service is great! read more

I am coming up on a year of living at Camden Riverwalk, and I have thoroughly enjoyed it. The service requests I have put in are fulfilled in a timely manner, there are many events held, clubs, and the forum website is very informative and connects neighbors. The club houses are well stocked with games and entertainment, and the pools are clean. As some said, the walls are a little thin, but for the most part I cannot hear my neighbors. I believe you pay for what you get here, and I am very satisfied. I would recommend this complex to young-elder professionals and small families. read more

Best place to live! Jennifer Bird Is a awesome leasing agent, she is friendly and goes above and beyond to help you!

We've loved living at Camden Riverwalk the past few years and recently renewed our lease again with Jen Bird--she's the best! Jen is thoughtful, friendly, and always goes the extra mile--it shows how much she cares about all of the residents here. Jen and the staff at the front office are always responsive, and I don't want to forget to shout out the incredible maintenance team here. They work hard to keep this place beautiful and a somewhere we're proud to call home!! 14/10 would love this place! read more

I lived here for a couple of years. The first year was great. The second year the class of people went from class to trash that moved in. Vehicles were broken into and the cops were always arresting someone in the parking lot at night. I read reviews that they rip you off and overcharge you when you move out well I didn't think it would happen to me because I'm a super clean guy. I got charged over $200 in fees I have never heard of after I moved. I would not recommend moving here due to security reasons and the overcharging when you decide to move. read more

We lived here for 18 months and overall enjoyed the community. There were issues with our unit but nothing unbearable b/c we knew our stay was temporary. The management however is terrible and there is only one nice man working at the front office. All the ladies in the office are mean and always seemed bothered when we went in there. If you decide to live here make sure you get a exit inspection walk thru and obtain a copy of it. Everyone I know who left here including myself was overcharged for every unexpected thing you can think of so they can avoid returning your deposit to you. No one I know who left this place left with their deposit. Be warned. Some property issues we faced were MOLD, dog poop everywhere in common areas, shooting in the complex (yes gun shooting!), horrible construction traffic, gates broken all the time, gates being left open allowing non residence free access, nails sticking out of our carpet that was never fixed after several requests, airplane noise, outrageous charges for ridiculous unwarned things, plumbing issues, unprofessional and downright mean staff, the list goes on... read more

I lived at Camden Riverwalk for two years and loved every minute of it. This is, in large measure, due to Jen Bird, my leasing agent. She went above and beyond to help my friend and I find apartments right next door to each other (just like Lucy and Ethel!) find the right floor plans for each of us, next to the amenities that meant the most to us, etc. She replied promptly to any of my pre-lease and resident calls, and encouraged us to get involved in the Camden community activities. Her fun nature and constant smile made it a joy to walk into the leasing office. If you are considering Camden Riverwalk, make sure to ask for Jen Bird. The right leasing agent makes all the difference. Just sayin'. read more

My boyfriend and I have lived here for a year and just renewed our lease for another great year. I love living here, nothing seems to be out of place and I have nothing to complain about. The complex is beautiful, front desk staff is very professional, no issues with bugs, maintenance is great. I would recommend living here to a friend. read more

In the past, when I first move in, I rated Camden 5 stars! Why you ask? Because they were great sales people. Now, after living there a year, I signed a 15 month lease which somehow changed to a 10 month lease. So somehow they "lost" my original agreement. But hey, so far so good. So I renewed for another 15 months because this lease ending was unexpected. They uncharged me an additional $100, and then after that it just kept going downhill. You're already spending so much to live in a mediocre place and they want to charge you more just to use one of their buildings. To go further, I set up TWICE auto payments to pay rent and their system has kicked back half my rent and then charged me a late fee. They cannot and will not refund for THEIR mistakes. I do not recommend this place! Spending way too much for a nice sales representative to sell you on a mediocre apartment! read more

Wonderful apartment community. Staff has been over generous and helpful. Sharla, Jen, and Michelle have been stellar examples of what true service is and overall hospitality has been the main theme here. Very pleased with the amenities and the grounds keeping. The preserve and the stocked pond are such a wonderful option. Love the business center as well as the games available and cinema room as well! Overall, excited to be here! read more

I have lived in the Camden Riverwalk Apartments for 4 years. Jen Bird is my Leasing Consultant. She does a wonderful job! She always makes sure requests are taken care of in a professional, kind and timely manner. read more

We just moved in for 7 days. Below is what happened. First, the sink in the bathroom is moving, and there is a gap between the sink and the counter top. If there is water, it will drain down to the cabinet underneath. Second the bathtub was clogged, and when I take a shower for 5 minutes, my feet will be submerged in the water. The depth of the water is about 10 cm. Third the stove is not working. Electricity is on, but the burners are not. I called the leasing office to report the problem, and they (people from contact center in Houston) submitted the service order with high priority. 4 days later, I was told the service order is completed. But actually nothing was done. The sink is still moving around, and the bath tub is still not draining. The stove is functioning, but not fully. The burner goes on and off and on again. It took me to cook the dinner for 90 minutes which typically took 30 minutes. Below is what I complain about. It was a high priority service order, but it took more than 4 days for someone to come over. Then they left a service complete notice and reported that problems were resolved, but actually they did nothing. The reason I knew why they did nothing is as follows. An electrician came over to fix the stove and helped me to take a look at the bath tub. He found that there was a lot of hair there and that caused the slow draining problem. Apparently the one who left the "service complete" notice did not take the hair out and not even try to solve the problem. I called the leasing office a lot of times during their working hours and not a single call was picked up and all the calls are rerouted to Houston contact center. I did an experiment when I went to the leasing office and called them. They are at their desk and but they just don't pick up the phone. I suggest the management team take some actions on this. read more

I would not recommend this place to anyone. Yes it's pretty and seems very luxurious for an apartment but the walls are super thin. You can hear neighbors talking, walking, fighting, and hell I mistake their phone ringing as my own. Not to mention they nickel and dime you for everything and I'm sure most of it isn't done. Best advice is to stay away! read more

We have lived here for the past 1.5 years. Great Location, Quiet community friendly staff. We enjoy living here. Lots to do in the area, love the nature walking trail. Thanks Gus read more

We just bought a house and moved out of Camden. We really enjoyed our experience at Camden Riverwalk Apartment in Grapevine. Apartments are nice, good amenities and best of all, leasing office staff (Machen, John, Abbey, etc.) and Maintenance crew are very good. Always ready to help and make your stay a pleasant one. Thanks Camden Riverwalk, highly recommend ! read more