Clean, care quality is great. Physical therapy room is spacious and has other equipment. Office…read moreexperience is great and someone gets back to at a reasonable time.

My Uncle's moved into Villa Gardens during the pandemic. We didn't know what to expect, but Villa…read moreGardens goes above and beyond all your expectations of genuine care. Everything you can possibly need whether it's independent living, assisted living and beyond, Villa Gardens is there for you. From the minute you walk through the front door, you're greeted by wonderful staff who welcome you wholeheartedly! The Wellness Center takes care of all of your medical needs, and is there for you in an emergency, providing excellent; professional nursing staff. There are movies & other entertainment onsite, outings to the opera & other cultural events and special holiday events, where they go all out, with delicious food and various performances. The dining room is large & lively. It's easy to make new friends at Villa Gardens. There's a garden room if you would like to have private parties, and the staff takes care of everything! They have a full menu and the food is always fresh and delicious. There's even a bistro where you can order snacks, coffee, smoothies, sandwiches, salads & more. Living in Villa Gardens, you will truly feel like you are at home.

I walked in and didn't expect it to be so organized. The staff are very helpful and thoughtful. My…read moredad feels safe here and his physical therapy is going well.

My 91 year old grandmother was here for approximately 2 and a half weeks starting in February 2025,…read moredue to getting sick from the fires. I was at the facility DAILY, from 2 to 5 times a day. I would stay hours at a time as well. My observations and experience: ~staff is overwhelmed and have too high of nurse to patient ratio ~staff gets rotated to different rooms on different days, which makes it confusing for the clients having new nurses every day. My grandmother doesn't speak English, so I had to keep reteaching the new nurses for the day her needs and how she communicates what she needs. ~when staff morale is low (often), they are less consistent and persistent with quality care ~there was a mixup in the kitchen for two days, so my grandmother began receiving mushy food instead of solid food. She had no food restrictions. And she kept asking for snacks and food since she'd still be hungry until I realized the mushy food wasn't the normal meals. ~for the clients who need to be fed by a nurse (like my grandmother's roommate), the nurses don't feed them until all the food has been passed out and sometimes after doing other errands. By then, the food is cold, the client's have been waiting for such a long time while the food has been sitting open in front of them, unable to feed themselves. It is heartbreaking. I helped my grandmother's roommate multiple times with at least putting a straw in her juice to drink until a nurse comes to feed her, because she didn't have the mobility to even do that. *Nurses, I would like to remind you to please put yourselves in the patients shoes. I know it's hard considering your job and doing this daily. But think about what a personal and vulnerable thing it is to be fed by a stranger because you can't do it yourself (when you used to be able to). Please be patient, smile, and have compassion when feeding them. Sometimes this is the most attention and only visitor they had all day. ~some staff are friendly, nice, and want to help. But they are overwhelmed and spread thin ~it appears they have it scheduled 3 x a day to check and change the diapers of the clients (morning, afternoon, after dinner). If the client does not ask to be changed outside of these scheduled, they will not check and change the clients. Some patients don't realize they have urinated and therefore aren't able to inform the nurse to get changed, like my grandmother. I have walked into the room and there's a strong odor. Which results in UTIs, rashes, redness, etc. I had to advocate for my grandmother to be changed multiple times every day while I was there, and they usually came 20 to 45 minutes after my request to change her, with reminders. *Brighton needs to schedule in more diaper checks. I can hear and sympathize for you nurses: we don't have time and are bombarded with other tasks. I hear you. This is directed to BRIGHTON, not the nurses: BRIGHTON, SUPPORT YOUR NURSES AND PATIENTS WITH QUALITY CARE. HIGHER MORE NURSES AND DECREASE PATIENT TO STAFF RATIO. *Bring wipes for the nurses to help clean your loved one ~I requested a wheelchair since my grandmother wanted to go to the actual bathroom. IT SHOULD NOT BE DIFFICULT IN A NURSING FACILITY TO FIND A WHEELCHAIR. This was something that absolutely infuriated me. We waited for 30 minutes, as I asked for updates multiple times from nurses. They came back withOUT a wheelchair saying they can't find one/don't have one available. I became stern and assertive. A nurse brought a wheelchair 10 minutes later. ADVOCATE for your family members. ~Upon arrival, the EMT assertively told the staff to change and put clean sheets on my grandmother's bed before transferring her into the bed. Even thereafter, sometimes they brought dirty pillow covers and sheets. I would tell them it was dirty and to bring clean ones. Families looking for a nursing home for their loved one, reading my review may feel disheartening. Unfortunately, most nursing facilities are like this and even worse. I've seen worse. Which is why we went with Brighton. No matter which nursing facility you take your loved one (and if you're looking at facilities as this, I assume there is a limited budget and therefore you can't afford these lavish expensive nursing homes), please keep this in mind: No matter which nursing facility you pick, your loved one will need a visitor who will advocate for them daily. There are a number of staff members at Brighton that were warm, patient, and helpful with my grandmother, even when they weren't assigned to my grandmother that day. When these staff members were working that day, especially overnight, I would leave Brighton feeling comfortable that my grandmother is going to be cared for. In my experience, this is a very hard feeling to have regarding a nursing home. So any time I felt it, I was deeply grateful. I am grateful to these nurses who put in the effort, patience, and warmth towards me and my grandmother. Thank you from the bottom of my heart.

My family didn't have much time to research hospices but we picked faith and hope based on the good…read morereviews. I couldn't be happier with the service we received. Everything happened so fast and faith and hope was so helpful and knowledgeable and compassionate through everything. They really care about the patient and the family. I would recommend Faith and Hope to anyone needing hospice services.

Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

My 88 year old mom has been residing at Bellefountaine Healthcare Center, since March, 2025. Today…read moreis March 12, 2026, she is on her second day of hospice care. We are at the end of her life and I wanted to publicly express my deepest gratitude to administration, management and medical staff. I visited my mom five days a week since she arrived, it became a second home. All I experienced is care and concern with everyone I interacted with. Nothing but kindness. If you are considering this facility but have doubt, feel free to reach out to me.

The stuff is amazing every time I go it's always very clean. They cared for my mother very well. My…read moremother was there for many years. She died from Alzheimer's

The very Worst experience on my Life. I had major Back surgery ; lower disc's spinal fusion. I…read morelive alone and needed some help. Got there Monday PM and I brought a Bag of my medication from My Dr. At Huntington Hospital. I'm 56 yrs old & very AWARE of the lack of assistance & staff was very rede & I wasn't taking the BS!!! They Lost my bag of :antibiotics, a new muscle relaxer, & hydrocodone pain meds. I only lasted 4& half days. I Was refused a shower!!! Had only 2 showers while there. The Friday that I checked out I demanded my bag of new medicine & it took several Staff members an hour & half to finally locate the meds before I was discharged. I reported numerous Issues to the Nursing director while I was there (wheeled myself thru hall). Also Alerted the Administrators. I Was so happy to leave. .

Great place. Highly recommend for anyone looking for a loved one…read more Such a clean and updated building with excellent caring staff.

I don't usually do a lot of reviews but I decided to because…read moreof the nice experience I had when I visited. Over the weekend, I visited of my Sister and thought that everything looked really clean and well maintained, they remodeled the building I was actually really impressed! My Sister told me that she was being treated very well and even The Activity Staff and Nurses come in and read her a story! Play music and do some dancing ,Seeing her in person really helped alleve my fears and anxiety and I was really glad to see that she was being well taken care of. Thanks for doing such a great job!

They deleted my comment... this place is horrible and they are what nightmares are made of. I want…read morepeople to know it was more important for the staff to take pictures for dodger day then take care of their patients. My mom fell and had a black eye and ended up with a fractured nose there and they didn't seem to care. They didn't bother to even call 911. We had to call 911. That's a fact.The staff is not even mediocre and it smells there. If you don't like your family member or friend send them there. All physicians in the Pasadena area know this place is horrible and it's really sad. Most people that get sent here aren't from the area so they don't know. It's in sketchy part of town.They deleted my comment because they don't want to look bad. People you need to know what goes on here. There's other places that are so much better. I'm letting people know what terrible place this is. I will be checking and will keep writing this review, they are trying to hoodwink people. I get nothing out of this, just want to help out other people so they don't suffer the way my mom did. Putting one star to tell others of this terrible place

Patient care was very good. Staff was amazingly patient and helpful especially since the place was…read morebeing redecorated during my stay. Physical therapists were excellent. Food services had difficulty communicating and I'd get meals that I was allergic to. Always got a meal and the staff was friendly

BETTER THAN OTHERS WE'VE SEEN…read more BUILDING: The place is generally clean with less persistent "smells" than in another similar facility. They have nice places where residents who are able can go to eat and/or visit with others; as well as daily activities to engage residents. CARE: Some facilities like this only offer resident showers only every other day or bi-weekly. This facility offer showers every day. It appears that medications and basic monitoring (blood pressure, etc.) are handled correctly. Care suffers due to lack of staff communications. (See STAFF below). SEVERE DEFICIENCY--"ON CALL" IS NOT ON CALL: A problem--which is not limited to just this facility--is that the on-call doctor has not responded to some night calls in a timely manner. It seems that on-call really means "on call during days and perhaps evenings, but not at night." (IN A DIFFERENT FACILITY, this contributed to a costly, life-threatening condition that required intensive-care hospitalization and a months-long recovery. So 24-hour call back is important and may not occur, even if promised that it will.) STAFF: Staff members are always polite and upon request, do try to be accommodating. However, some of the CNAs (nursing assistants that do the hands-on care) have neglected certain important aspects of care repeatedly. It's unclear as to why, but a contributing factor could be due the repeated lack of staff communications. We have to personally talk to staff across shifts to learn what's going on and there have been repeated mistakes and concerns with care that reoccurred, even after reporting them many times. Also, it seems that some of the people doing the care are unaware of facility policies. Thus far, this has not resulted in a life-threatening situation, which did occur due to neglect in another facility. TO PUT THIS IN PERSPECTIVE, another place we used--in which neglect triggered a life-threatening situation--would get one star. Another that we screened would get two stars. The Californian is the best that I have found in this area and I would recommend them over others, but that does not excuse repeated deficiencies.

This Facility really is like it's name. It's truly a GEM!…read moreThe Staff the minute you walk in is Professional and always a Fabulous Attitude. The care and attention they provide to their patients is as if they were their own Family.

Horrible! That's gem.in one word. They almost killed me 2 times because of their negligence. They…read moregave me a dirty oxygen mask that didn't work. The nurses took a very long time to answer calls for help. When I finally got a nurse so.e would say what do you want? They feed food that is not very nutritious and the whole place is dirty

Poor conditions and policies for the patients, bad food, indifferent social workers and no outings…read morefor the patients that are quiet and responsible. The staff is very unfriendly and rude, unhelpful.

Avoid this place,I would not recommend this facility for your loved ones. Administration is…read morehorrible with zero communication skills courtesy and professionalism. CNAs are on their phones all the time during works hours . Food is horrible. I wouldn't bring my loved ones here, if you want know about facility rating check on Medicare.gov website this facility got one star based on Medicare's stsndard.