New ownership is running the business straight into the ground. I am all about supporting small…read morebusinesses and have been a customer of this store for a number of years. New ownership comes in and is demolishing the relationships and friendly faces once known at this location. Take your business to Ace or another locally owned hardware store.

It's close to my house and the store is well stocked. The people working there are usually friendly…read morewith the exception of the owner. He is not very friendly though he does know very well where everything is and can find it quickly. That said I haven't seen him around the store much lately. As others have stated, the staff can be overbearing when asking if you need help. Is disappoints me to read the reviews from women stating they were treated differently. I sincerely hope this was some of the older staff that is on the way out.

Wish I could put zero stars! PLEASE READ!…read more Amerigas Propane's customer service is horrible, void of sympathy, and outright negligent of their customers' safety. In single degree weather, my 88 year old grandma was forced to live without heat in her home for over TWO WEEKS because of a mistake Amerigas made on their end. She paid over two weeks ago with her card over the phone (phone calls are recorded for quality assurance) and they CONFIRMED that the transaction was authorized, scheduled a delivery for the following week, then never showed up. She called to see what was going on and they told her she still needed to pay before they made a delivery--payment she already provided for them! They asked us to get proof from her bank that she made the payment and then to email it to their customer support email address. The bank told us that the card payment successfully authorized, the funds were available, but the company had dropped the charge for some reason. Once we had the proof, we called Amerigas again and asked them to review the email I had sent. They said that they saw the email but kept talking over us to say that they have no record of the payment. We asked them to listen to the phone recording from her call when she paid, but they said they couldn't and transferred us to a supervisor. We had to explain the entire situation again because they didn't communicate any of it to her. She then told us that she couldn't review the recording either! I asked her who has the authority to listen to them, but she couldn't tell me and said they don't do that. After being hung up on, I had to call yet again and explain everything yet again, and they ended up hanging up on me too AFTER HOURS, so I wouldn't be able to contact them until the next day. So I called the emergency line because my grandmother, recovering from pneumonia, was freezing her butt off in her trailer and needed help right away. But they wanted $300 extra to deliver the propane within a few days! If they had done what they were supposed to and processed her payment two weeks before this and hadn't cancelled her order, there would have been no need to expedite the delivery. The lady on the emergency line said they were unable to do anything and said I could call the delivery department in the morning. The next day, I contacted another propane company to see how soon they would be able to deliver a new propane tank and start service with them, but they required Amerigas to remove their tank first. I asked Amerigas how soon they could get out to remove her tank so that we could switch providers, and they kept avoiding my question, talking over me again, saying that they are putting in a new order. Finally they shut up long enough for me to demand a time frame during our emergency and they said, "Oh, next year." We are two weeks away from the new year, so she could have said two weeks, but her wording made it obvious it might be two weeks or more realistically much longer! Pictures include the rest of the story:

Everytime I call to pay my bill...I receive excellent service. They are so kind and caring. I love…read moreto be able to talk to a live person instead of all computers!

Charged me $93 for "not filling up gas to the pre agreed upon amount" when gas was indeed filled…read more Choose elsewhere.

Terrible parking. There were like 5 cars there but only 1 worker. Tried buying moving supplies but…read moreafter 15 minutes of standing in line, I left. SLOW customer service. Not sure how that place makes money unless it's a front for something different.

Best convince store I have ever stopped at Organized,…read moreoptions, service, friendly, quality of food

#19 /2022 Opened in the fall of 2021 another Kwik Star…read moretravel center of the lacrosse-based Wisconsin Kwik trips. Located at the junction of interstate 280 and US 61 South this was a long time coming it was needed near the Davenport South West part of the city. This one has a very large truck parking lot scales. Like many of the newer Kwik centers there are showers a TV room unfortunately the TV does not work they can't seem to get the service hooked up properly but they're trying. This one has a good Wi-Fi Like all the other KS has the beer cooler and all the stuff you come to expect from Kwik Star the fresh deli the hot food the pizzas the Frozen the full convenience store great coffee. the free ATMs no fee(your bank May charge different) I came in got myself some nice hot two pieces of dark meat chicken tonight leg and a thigh, some mashed potato side with gravy and I was kind of hungry so I also opted for the cheesy filled breadsticks with some marinara sauce cup. Wash it down with a 28 Oz Powerade zero sugar grape. Very very clean although it's still new but most of these Kwik trips and Kwik Stars that you come to know especially the newer travel centers do a great job of catering to everybody. So no need for an extensive review it's like any other Kwik Star travel center but very well kept.

I'm traveling with a touring youth musical group. We stayed at Bellevue high school for a couple…read more of rehearsal days, and that includes quite the entourage of vehicles. One of the vehicles is a food service trailer (that serves 240+ meals four times a day!) that has propane fired cooking equipment. We arrived on site with ample propane for our stay plus some over. During planning, we discovered that there would be no bulk propane available along the route to our next stop: instant panic! River Valley Energy to the rescue!!! Left a voice message late at nite wondering if there would be any possibility of a somewhat urgent delivery of propane in the morning. Call was returned at the open of business, arrangements made for someone to come out in advance to see what was needed, then within 90 minutes the tanker arrived and had our tanks full. We do love to use local businesses whenever we can, so in this case, it was a stroke of luck that there were no truck stops on our route with bulk propane available. Thank you, River Valley Energy for your very good service and responsiveness.

Have you ever seen movies where there is a town general store and the store owners are really…read morehelpful? You think, this place can't exist-- but it does and it's called Fred's Feed. When you walk into Fred's you will likely see local farmers and townspeople hanging out while casually shopping for supplies. It has a tendency to be a "center" of the town-- and its totally worth checking out. This is the place for hardware supplies--if they don't have it, they will order it for you. Fred's also holds customer satisfaction as a high priority and is always willing to help their customers. This is just a wonderful place!

If need everything including the kitchen sink, you can find it at Fred's Feed. Brother's Bruce and…read moreLarry Miller are the best. If they don't have it, they will find it. Top notch service just like their Dad, Fred Miller delivered. Don't forget to pick up their Monkey Butt Powder for those sensitive chaffed areas.