I've been with Drostes for about 11 yrs, Now I can say I like some of my jewelry when it's working…read more/or wearable and pleased with style. However !! I'm exhausted over there fake quality and service promise statement that I've witnessed repeatedly . I'm talking about my expensive earrings breaking 2X and this time I had to pay 72.00 today for just them to replace a post which isnt gold so why should I pay since i bought them there !! then in the past 2022 my future husband bought me white gold earrings that cost 500.00 and wore once it fell out of my ear and never offered a 1/2 priced one to give me a match or something equally to what I had. I'm finally understanding there Promise mission statement and service statement isn't the quality nor highest degree of satisfaction they say they will provide. also I bought a ring 8 mos ago $768.00 the diamonds fell out so they did fix that w/o any problems but what will happen if it's 3 yrs old or 2 yrs and it falls out again. Will it be fixed free? please ( to the owner) do not call me to say come in and we can get this sorted out. I've been frustrated to many times and frankly from experience your jewelry is NOT!!!! good quality!! I'm taking my loyalty to another company. Before purchasing here at Drostes .. shop around !!! I assure you it will be your best purchase elsewhere.

I have all of my watches serviced here. The staff have always been friendly and helpful…read more They have a beautiful showroom and selection of jewelry as well.

I've known the owner and shopped here since it first opened. Scott and his team are always willing…read moreto go out of their way to ensure you get what you want or better and at a price you can feel good about.

From the owner: We do Appraisals, Engraving, Designing, Restringing, and In-Store Repairs. We have custom and…read moredesigner Engagement rings, Loose Diamonds and Colored Stones, Pearls (also add a pearl), Watches, White Gold and Yellow Gold Pieces!

Most trusted jewelry store in town. Large quality selection…read moreof diamonds. Xxxx xxxxx xxxxx hhhhh mmmmm.

UNBELIEVABLY OVERWHELMED! Tim Droste far exceeded my expectations in creating a one of a kind…read more("one of one") piece with some treasured diamonds I had. He met with us often, gave quick feedback and choices, and seem to get every bit as excited as my husband and I were. I'm sure our project was not nearly as monetarily beneficial to his business as what he is use to dealing with, but he made us feel like he was dealing with the prized jewel. There will never be another choice for us - Drostes Jewelry with Tim Droste!! #sopleased

I had the absolute worst shopping experience with Dan this evening at Rogers Jewelers. If I could…read morerate my experience with 0 stars, I would. I went in to Rogers Jewelers this evening because unfortunately, I lost my engagement ring this past weekend while I was on vacation. When I entered into the store, both employees remained behind the desk. Dan asked me if he could help me in anyway, and I told him "Yes, I'm looking for a rose gold and morganite ring." He immediately asked me "Why do you want morganite?" Now, as someone who wanted a non-tradition, non-diamond engagement ring, I can tell you that I constantly receive harsh feedback regarding my center stone choice. I replied that "I like it, and that is what my old engagement ring was" which my fiancé and I picked out together. He started being combative and said "Morganite isn't going to last." I told him that I was aware of the potential repercussions of purchasing a morganite stone, but was not open to diamond or anything else. He continued to push me about diamonds, and how "Diamond are forever." Which is easily the most cliche line I have ever heard during a shopping experience, and paired with his combative demeanor, I was beyond done with this shopping experience. I told him "I'm sorry, I'm not trying to be offensive, but I will not purchase a diamond." He again pushed stating that their diamonds are the high quality, etc..., and to be honest, I was not looking to continue the conversation. When I started to become disinterested and kept stating that I wanted a morganite ring, Dan became increasingly more defensive and combative. I alluded to the fact that most diamonds are acquired through slave and child labor, and ethically, I was not Interested in purchasing a diamond AGAIN. At this point, I had been actively arguing with someone who offered to help me for about 3 minutes and the other employee stared on. I have never had to persuade someone to spend money in their store until this moment. I even saw a ring in the store that I was interested in trying on. However, Dan's tone, poor customer service, and predatory attempt at up-selling caused me to walk across the hallway and purchase a ring at your competitor, where they were MORE THAN WILLING to show me all of their morganite and rose gold rings. When I asked for his name, he again, raised his voice, "what is YOUR name?" He replied. I have NEVER been spoken to like this in a retail environment before. Not to mention, he continued to raise his voice as I walked out of the store. I will absolutely not be purchasing anything with this store again, and will actively deter others. I would really like a manager to reach out to me and discuss this incident further, and remedy this employees behavior going forward.

My husband purchased my engagement ring and wedding band from the Brooke Jewelers location in…read moreMiddlesboro, KY near where I live. We purchased the Lifetime Diamond guarantee which requires us to get it cleaned and inspected twice a year. Fast forward only 2 years later, the Middlesboro location closed without notice. So now I have to send my ring, insured, through the postal service to Evansville, IN twice a year which is costing us almost $150 a year. This is quite ridiculous as it is not my fault the location closed. They should have made a contract with another jeweler who can clean and inspect my ring twice as required.

If I were rating the jeweler himself and his work, I would give a 5 star. But after my experience…read moreyesterday with his wife, a 3 star is being generous. While I was discussing a project with the jeweler she sat nearby watching me. I felt she was being VERY judgmental and when she rolled her eyes and gasped at what I mentioned I had planned on spending, I knew talking behind my back was the next step as soon as I closed the door and left. Because of her I do not wish to take my business here in the future. It's too bad, because her husband is very friendly and helpful and never makes me feel like a pauper the way she did!!

From the owner: We specialize in anything that is Jewelry Related Engagement…read morerings Appraisals Diamonds Diamond grading Jewelry retail Jewelry repairs Custom jewelry manufacturer Estate jewelry Planning Jewelry Buying Gold ,Silver Platinum casting Cad Cam Jewelry Designing Wax Making Laser welding Hand engraving laser and traditional engraving ring repair and setting Just to name a few.

My boyfriend, now fiancé, looked at many jewelers before finding a ring here and I'm so glad he…read moredid!!! They told him it would be over a month before the ring came in but it ended up being here 2 weeks early. It's a little big but they are letting us wait until after the holidays to get it resized and gave me a spacer to use until then. Overall, they were so nice and I'm happy he chose to go with them for my forever ring! Thank you Zales for making our special moment that much more perfect!!!

My fiancé and I purchased my engagement and wedding band here and couldn't be happier. The salesman…read morewas very polite and helpful. I explained what I wanted and what our budget was and he worked with us until we found just what I wanted at a price we could afford. We had looked at other stores and they had rings that were nice, but not perfect. At Zales, I got a Vera Wang for the same price as many other lesser known designers at the other stores. I am so pleased and thankful to the manager and assistant manager at Zales for making this happen.

They are such nice positive people , the older men there is such a sweet person and transmutes such…read morea cl healing energy towards you . I came in with anxiety , and some depression, my godddd !! They helped me out so much he even let me have a few things from he's heart and I will never forget this experience something lead me to this place and I will forever talk wonders about them thank you all so much for the love and healing energy each and every one of you shared with me that day this is the Hispanic chick who was coming off some toxicities that needed to come out may god bless each and every one of you who shared just even a smile with me that day thank you all so much !!!!!! The world needs more people like y'all Sincerely: CountryTexanGirl .

This is one of its kind!! The calming scent of incense, the creative array of so many nice gifts,…read moreand the staff and Larry always make you feel welcome. They have some of the most unique jewelry pieces from Thailand, etc. Puts you in a good mood to go and browse and relax!