We had to bring our shotgun in to have the trigger lock removed because we lost the key. The staff…read morewere great, customer service excellent. Minimal charge and they were quick to get it done and add a new lock and key without us even asking. A++!!! Thank you! I wish more businesses were this wonderful.

Every time I call to inquire with something, staff have the answer. If I call regarding a product,…read morestaff confirm and send me a pic and text. I asked if a package of steelhead gear could be put together for me, as I will be coming down island and will only get there at closing time. I was to be fishing the next day. A package was put together, I got in and out before closing, and gear works great! Always great customer service and locally owned and operated!!

Robinson's Outdoors is exactly the kind of independent shop that reminds you why local stores still…read morematter. The staff were genuinely friendly, approachable, and--most importantly--knowledgeable. They actually took the time to answer questions and make sure I understood what I was looking at, instead of just pointing me to a shelf. You get the sense they really know their gear and care about helping you make the right choice. Sure, you can buy outdoor stuff on Amazon, but you're not going to get any level of service. There's real value in being able to talk to someone who's an expert and can guide you properly. Overall, an amazing experience--I'll definitely be back.

I love visiting Robinson when in Victoria. The staff is super friendly and knowledgeable. The…read moreselection of gear is top notch, this past visit I got some Smartwool leggings. I am always happy to support and give my dollar to local businesses that encourage people to get outside!

great shop, great staff, decent selection. inflations a thing so I have to accept prices have gone…read moreup everywhere. Glad we still have stores like this

I found this store to be just amazing. The service from the manager about all things to do with…read morepaddle boarding was amazing. Great deals on clothes for my kids and even some free stickers for my 9 year old son with his purchase. I will be back next time I go to Victoria.

I really like coming into this store. We come in every time…read morewe visit Victoria. The people are very friendly and helpful. They have a little bit of something for everyone. The prices may vary on selected items. Thanks for making the experience nice as always.

Getting into spearfishing and freediving, Mick and his team have been invaluable, constantly…read morehelpful, and very patient with my ongoing questions, near-buys, and window shopping (for lack of a better term). I'm really the worst kind of customer, but they've served me well nonetheless. Whether by email, phone, or in person. I appreciate it so much that I can't really shop anywhere else. Great service is worth any minor discrepancy in prices.

id like to put a shout out to Drew and the guys at Bay st Broker,s !! I cant say enough about these…read moreguys on how they helped me out as I was living in my vehicle for years and my 2 expensive guitars were in his shop as I was BROKE. There were a few times I had to call Drew and ask for some more time, I promise ill be in soon, and he would understand and show some compassion, which is rare these days. If Drew needed anything from me, id be honored. I picked them up now, my babies are back, and I thank you guys, your the frickin best, and people, if you need help temporarily, go see Drew and the guys, most definately recommended. Thanks again guys !!!

We have been patronizing this establishment for many years. We have maintained an excellent…read morerelationship. Drew and Clayton have always been professional, courteous and considerate. It's been a pleasure to interact with them. Their policies, and pricing are reasonable and fair. Highly recommended.

Went in today to get some clothes for a wedding after not finding anything interesting at Outlooks…read more The woman who helped me was amazing. Very knowledgeable, very friendly and not overbearing at all. Perfect service. I have recently lost weight and she knew my size when I didn't just from looking at me. I wanted to go with a black shirt and she suggested I also try white, brought me both, and she was correct when I put them on. I wanted something dressy but also comfortable and they had a selection of great fabrics that are both. The trousers I purchased look and feel like wool but are stretchy and breathable. I budgeted for double the price from Outlooks but ended up paying half with better clothes from here. Will be returning!

awesome store! amazing selection, and great service, would definitely recommend for everybody.read more

Went in to try and sell an older but fully functional and mint condition DSLR that is selling used…read morefor $300. They rudely accused me of being aggressive when my glasses fogged up, and told me I've been in telling him sob stories when I haven't been in the store in years. He then told me I was being ridiculous, and even said I was ridiculous to try and sell a camera so I can feed my kids! While I dont mind that he didnt want my item, all he had to say was "Nk thank you ma'am, I'm sorry " or whatever, not accuse me of bringing in garbage and basically throw me out! Looks like the ancient dinosaur that runs this place needs to retire.

Britains! This place has a very large amount of the collectible toy soldiers. I say toy hesitantly,…read morebecause Mike, who owns this place, is pretty serious about these classic playthings. He has a large array for sale, and there is a lot more than you see in the store. If you like Britains, this is the dealer for Vancouver Island,BC. Mike also collects other toys, models and is a huge Viewmaster enthusiast. It is a well organized and decent pawn shop, and doesn't have that smarmy feel a lot of them do. Worth a look inside if you're in the neighborhood. I'm not a gun fan, and kind of wish they didn't carry them. Just my personal opinion! A great place to visit!

I brought items in to consign a few weeks ago. I had done this before with a good experience and I…read morelike this store. Wow was I shocked at Gita's rudeness, impatience & general unpleasantness! I had dealt with him before & found him pleasant so this completely took me off guard. He was brusque, condescending I would have stormed out after he kept repeating himself & trying to educate me on the inferiority of my items except said items were spread out over a table & trolley. Impossible to escape! Fire this guy, he is arrogant & unprofessional!

I recently brought items to consign, and I am so impressed with the service at Good Things. They…read morewere busy as always, but I was dealt with in a very professional manner. I am in awe of the knowledge of the staff, Andrea handled my items and she was great! I also bought items in the shop, there is always some treasure that I must have! Always an enjoyable experience.