Always great service and reasonable prices prompt and on time. Friendly service , neat and…read morerespectful of property

I would definitely recommend Lakeshore Heating & Air to everyone I know. I needed a brand new…read morecentral air unit. Matt gave me a great deal & the work ethic is top notch. Matt & the guys are super friendly & professional. Linda B.

* * * * * PERSONAL PROPERTY STOLEN * * * * *…read more Long story short, personal items of low monetary but immeasurable sentimental value were stolen from my home. The opportunity to return the items anonymously without repercussion was extended, but my items have not been returned. * * * * * PERSONAL PROPERTY STOLEN * * * * * The work that was completed was done well enough. They even went above and beyond to work with my existing antiquated utilities. The mess left behind was no worse than that of other tradesmen I have hired (dust, greasy fingerprints, bootprints, etc). One of the men took one of my kitchen towels and used it as a rag without asking. It was then left balled up on the floor. I didn't even bother calling to complain about this, but in retrospect...* * * * This may have been a tactic to draw my attention away from the shelf where my personal belongings were stolen from.* * * * If you hire this company, get the full names of ALL of the workers who will be in your home. Google them before letting them in. If your gut tells you not to let them in, do not let them in. Do not take your eyes off them for a second. Do not allow one worker to distract you while the other(s) are unattended. If possible, place cameras, even around items of no/low value, kids' toys, knick-knacks, etc, even if they are too high up to reach normally. If you do not have video cameras, take before pictures of any room they have access to. Do not allow them to remove trash/debris from your home. Insist that they leave any garbage bags behind and check them thoroughly before throwing them away yourself. Take inventory of your belongings immediately. Record and photograph anything odd, even if it isn't something you would usually bother complaining about. If anything has gone missing, NO MATTER HOW LOW IN VALUE, file a police report. What we cannot prove as individuals, we can prove with a paper trail. Help prevent this from happening to someone else!!! * * * * * PERSONAL PROPERTY STOLEN * * * * *

Finding Steadfast was a blessing. It is hard to find a business with nice employees who do a good…read morejob. From responding to our initial request to answering our questions to the appointment itself everyone was nice. This appointment was for our furnace but we wouldn't hesitate to use them for plumbing needs as well. Yes, we would recommend them. Thanks to all.

WyattWorks is extremely experienced; professional; responsive and thoughtful! My 92 year old…read moremother was having a major plumbing issue inside her home that required an emergency call to WyattWorks. A call late at night I might add. Quick background on my mom. She knows everyone in Wickliffe and is universally loved! WyattWorks didn't know my mom. They just know that she needed help: after hours. Wyatt was there immediately; and in a time of COVID 19, the technician followed social distancing guidelines. He also fixed the problem with courtesy, AND, the company gave her a very generous price break because of her age. In a time of need and in a time when compassion is needed, WyattWorks plumbing perfectly did their job!

Completely unreliable. Canceled two separate appointments on the day of citing other emergency…read morecalls and then rescheduled a third without bothering to notify me. Never again!

No wonder this place has so many 1 star reviews! They go to a home owned by a US Marine with 6…read morekids, and try to screw him out of $2,000??? What kind of business does that? Where is Empathy today? All he needed was a $160 fan which they were charging $1200 for, plus labor. Shame on this business. I know they need to make a living, but jeez, this is over the top. And with the $200 call out charge for absolutely no help at all, he got screwed.

Charged me $870 plus $106 travel to tell me my AC doesn't work. I knew that before they came out,…read morethen $6000 to replace it. Would not credit the me the new parts as once they open the box they consider them used. Then of course didn't leave me the (new/used) parts they replaced. More like theft than repair. Do yourself a favor and find someone else!

If I could rate higher than 5 stars, I would. Tom Shannon and his team (Jeff and Mike) did an…read moreexcellent job installing a new Trane central air unit. I'm recovering from surgery and Tom was great about working with family members in my absence. He was kind enough to reschedule the install to a week earlier when he had another customer reschedule. Tom and his team arrived on time, covered my flooring for protection, worked fast and cleaned up afterwards. They were respectful of the property and very friendly, too. Thank you Tom, Jeff and Mike! I highly recommend Burrier Service Company!

What started as a wonderful experience dealing with Burrier has become a source of constant…read morefrustration. They installed a tankless system for us (January 2025), an HVAC heater (September 2025), and a humidifier into the HVAC (October 2025). They quoted me $300 for a valve replacement in writing before changing their mind if they would do the work, referring me to their parent company (Steingass) whose rep Jason came out. I asked Jason for two quotes, one for the one valve and one with an increased the scope, Jason verbally told me he'd quote that but the increased scope would only take a day of work. He then only quoted the increased scope at $3500 for two days of work. I emailed a reply to the quote but it bounced because their quote system doesn't send from an actual email address. Burrier installed the HVAC heating unit back in September but with piping that wasn't properly glued. This caused exhaust leaks into our basement during the winter when it turned on. They sold us a humidifier that doesn't work as promised. Despite multiple trips they initially couldn't find any issue. It was two months later that their installers found mineral buildup that shocked them and said to me that it looked like over a year since the filter was changed. So, we needed the added expense to add a separate water filter line. This was done at an upgraded post install cost. Unfortunately, even with this we still don't get good humidity (19% when set at 50%). Additionally, they scheduled a flush of our tankless system but their first tech who came on site only inspected the humidifier didn't do it. Then, techs came back several times for the humidifier none came with the equipment to flush it. I was told in writing by Tom that Lee would schedule but he didn't. I'm exhausted trying to stay on top of the issues. They don't follow up with me, I have to follow up with them. I have called and left voicemails that haven't been returned by the scheduling department. I have emailed sales. I wish they could have continued to be awesome like they were when we started working with them and hopefully they improve but for now I'm lowering from 5 stars to 2 stars to reflect the new reality of working with them.

I woke up to a cold house and my furnace trying to kick on but not quite getting there. Jacob…read morearrived and had me up and running in no time after an analysis, clean-out, and replacement of the capacitor. He gave me a frank analysis based on the age of the furnace and a timeline for replacement. Jacob was fast, knowledgeable, skillful and friendly (he was even great with my dogs!). I will be a MasterTech customer for life, and highly recommend them for your HVAC needs!

MASTERTECH has completed (2) HVAC jobs more me. Both were replacing air conditioning systems in my…read morehome. Phase 1 was the main floor and basement (zone 1) and phase 2 was the second floor (zone 2). This company is not only highly competent but they are different than most other contractors because they are reliable, responsive and treat your property the way you would expect them to. They do what they say! I believe they are a good value and I price checked their quotes to find they are exactly where the market dictates. So if you want a company that respects you and your property, is reliable and delivers a good value, give MASTERTECH a try, you won't be sorry!

Daniel was prompt professional and walked me the whole process…read more I am having Anderson do more work for me. They have installed my whole home generator and will be installing a ductless split system in my garage and add-on bedroom. They stand by their work, and have always been very professional. Happy customer here.

Our technician, Patric Geibner was professional , a good listener and easy to talk to. He listened…read moreto and addressed the issues with our mini split system, identified the problems & fixed them. I highly recommend him & Anderson HVAC Company.

At beginning of week had a new furnace, AC & humidifier placed in our home d/t age of this…read moreequipment. We've always used Lew's as our maintenance of these items throughout the years so trusted them to replace. We were not disappointed - far from it! A great experience! Tim & Jared were extremely pleasant, courteous & respectful of our home. The finished area looks so "tailored" - well put together & worth bragging about for sure! We highly recommend not only this company but these 2 gentlemen to install. A great big THANK YOU for your hard work & time you took to make our home not only comfortable but looking so professional upon completion!

Tried charging $ 6500.00 for a new boiler , called the shady tech out on his absurd diagnosis. Got…read moreit fixed for $150.00 . Bottom line don't deal with Lews ! Get a second opinion please !

Once again, 1-Tom Plumbing of Cleveland saved me from a plumbing disaster! Jay, who fixed my toilet…read moreabout two years ago, came back and did a great job repairing my shower and cleaning the shower drain from my 85 year old house. He was fast and professional and explained the issue clearly. Now my drain is better than when I bought the house. Thank you for coming to my rescue and keeping me from having a tub that takes 10 hours to drain after a shower!

It started when my husband attempted to replace the sprayer for the kitchen faucet. Five hours…read morelater, time to call a plumber. My only choice for the past several years has been Kevin Zilke, Plumbers Ink, which is now under the umbrella of 1-Tom Plumber. Everything I had come to expect - quality work, prompt, efficient, complete clean up, friendly and knowledgeable, with the ability to explain the process, continues with the franchise experience. We cringed at the estimate, but smiled at the value. They take pride in standing behind their work. Zach arrived on time and respected my home and pets. My situation proved a little challenging, the drop in sink didn't quite drop in, but Zach was up to the task and made the necessary adjustments with stunning results. 1-Tom Plumber will continue to be the only plumber I need to call.