I live in Huntington Lakes in Delray Beach. I am a local realtor. [[HIGHLIGHT]]I was in contact today with the campbell property manager's assistant , Julie Anderson. She was extremely efficient and very helpful with a few different matters that I was dealing with[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]In the past, there have been other property managers and assistants who have not been so efficient or helpful and I just wanted to give a shout out to Julie for being so great![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Thank you, Julie for doing such an incredible job![[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]The property manager's response is pure corporate gaslighting.[[ENDHIGHLIGHT]] I kept my word and completely paid off my account to a zero-dollar balance within two weeks. Management had the administrative power to pause the automated collections referral while a full payment was actively processing, but they chose to let the corporate machine run anyway.My ledger is officially at $0.00, meaning I am 100% debt-free and untouchable by their legal threats. Yet, they remain hyper-focused on administrative fine traps while our 21 buildings continue to suffer from faded paint and hot, unventilated elevators with broken fans. Future buyers beware." read more

They run the admin for our HOA and I can't hate them enough. [[HIGHLIGHT]]Never answer a question.EVER.[[ENDHIGHLIGHT]] Absolutely useless for anything except collecting money for the HOA. read more

The property is never inspected, Marcella Erazo is does a drive through if that . I saw her one time walking the property in years and she never followed up with any of the issues years ago, we had that's right years we had the property painted took the globes off some of the lights in the back of the building and never replaced them she never follows up checks on the laborers. This is the kind of service you can expect from Campbell management. I've attached pictures of our irrigation system which we pay a fortune to maintain. We also have a separate budget for supplies. read more

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Campbell Property Management handled this situation poorly from start to finish. [[HIGHLIGHT]]After receiving notice on Friday that enforcement would begin Sunday, I immediately ordered my registration renewal (which cannot be processed that quickly), notified management, and asked for a temporary exception. This is not unprecedented -- our board president later confirmed exceptions have been granted before (even for her!). Despite this, management (Lori) refused to even request one, repeatedly claiming "it's against the rules" while being unable to actually point to any rule that said so. I requested to see the rule, she spent minutes searching for it and was unable to find anything that supported her stance.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Rather than acting in good faith or exercising basic discretion, the interaction escalated unnecessarily.[[ENDHIGHLIGHT]] During this exchange, Lori incorrectly stated that using a nicotine vape indoors is illegal in Florida (it is not), then abruptly threatened to call the police and ordered me to leave when I calmly disagreed and put it away anyway. Even after that, the situation continued to deteriorate. When she came outside to place a warning sticker on my girlfriend's vehicle -- a task squarely within her responsibilities -- she refused to complete it, leaving enforcement half-done and inconsistent. This wasn't about enforcement -- it was about rigid, defensive management, made-up justifications, and an unwillingness to act in good faith. Campbell Property Management seems far more interested in asserting authority than managing residents reasonably or competently. This HOA previously hired a towing company so unprofessional that they were fired after resident complaints. Unfortunately, this experience suggests the problem was never just the vendor -- it's the management culture. [[HIGHLIGHT]]There was no attempt at problem-solving, no empathy, no flexibility, and no transparency. Only rigidity, misinformation, and escalation.[[ENDHIGHLIGHT]] An HOA exists to manage a community, not antagonize it. Based on this experience, I have little confidence in this HOA or its management company's ability to apply rules fairly, communicate accurately, or handle residents respectfully. read more

[[HIGHLIGHT]]Our experience with Campbell Property Management--specifically Nicole Sosa--has been incredibly disappointing and frustrating.[[ENDHIGHLIGHT]] My mother-in-law applied to an association and was initially denied for reasons that weren't even clearly stated in the by-laws. After providing the proper documentation to address the board's concerns, we expected a more cooperative process. [[HIGHLIGHT]]Unfortunately, Nicole has been negligent and unresponsive throughout.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She has shown zero empathy, failed to provide basic information in her replies, and made the entire process more difficult than it needed to be.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Her communication is poor at best--she only responds to emails once a day (if at all) and no longer answers my calls.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]In our first conversation, when I was simply trying to understand the move-in/out deposit requirements, she abruptly interrupted me and said, "I'm not going to send anything to the board until I have all the requirements."[[ENDHIGHLIGHT]] Not only was this unprofessional, but it set the tone for the kind of service we'd receive: dismissive, rigid, and lacking any sense of customer support. [[HIGHLIGHT]]It's unacceptable for someone in a customer-facing role to treat people this way.[[ENDHIGHLIGHT]] I truly hope Campbell reevaluates how they handle these interactions--and who they entrust to represent them. read more

HORRIBLE. I have lived in Green Cay Village since it was built, and this management company has driven our community straight into the ground. They never saved our reserves, and mismanaged funds, but draw a huge salary! Our dues have gone up almost to $700.... and the place looks terrible. Full of renters who treat my community terribly, and they rarely answer any issues or fix any problems... Beware! read more

I try very hard to make it work with these people. [[HIGHLIGHT]]The property manager, Julie Anderson is very combative about every little issue.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It's always confusing to me how people do customer service can't put a little bit of effort in to serve their customers[[ENDHIGHLIGHT]] read more

When you mistreat the residents in the communities you serve, you are in the wrong line of work. Poor professionalism and even worse management. read more

I have had water damage in my condo from a leaky roof for over two years. All of my requests to have this fixed have fallen on deaf ears. I don't receive any response via telephone or email. I'm appalled they are still in business... Upon reading other reviews, this hardly surprises me. If I could choose zero I would. read more

Campbell Property Management - it's way worse now - Property Management Near Me - Deerfield Beach, Florida

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Avoid Using Campbell Management's Irrigation Services Since our community switched to CPM Irrigation through Campbell Property Management, the experience has been nothing short of a disaster. The company frequently claims jobs are completed when they clearly are not--a pattern that multiple residents have experienced. Our community is quite large, yet CPM only sends workers two days a week, and even then, they're short-staffed. In my personal experience, they struck a sprinkler line in my yard and didn't inform anyone. The only way I discovered the damage was by noticing water bubbling up from an open hole they left behind. Despite the property manager instructing them to leave the hole open for inspection, they disregarded his directions and filled it in anyway. Because of their ongoing history of dishonesty about completed work, I'll now have to dig up the area myself to ensure there's no hidden leak. [[HIGHLIGHT]]I have contacted the local Campbell Property Office. They have returned 1 of my 2 calls, but clearly it makes no difference because nothing has changed[[ENDHIGHLIGHT]]. I've lived in my home for 24 years without irrigation issues--until this company took over. Based on my experience, I strongly advise against using Campbell Management for irrigation services. read more

Campbell Property Management of Deerfield Beach is awful. They are incompetent, unprofessional, and unethical. We live in one of their communities - Hammock Reserve in Delray Beach- and everyone here knows the truth - these folks are just out to make a buck. They only care about profit, not the residents. Our property manager is hardly ever here and has a cush job working from home the majority of the time. Prepare to be short changed in every way with this company. Prepare for your clubhouse to be turned into nothing but an HOA office. Prepare for your yard to be turned into weeds. Prepare for rising management fees to THEM and for them to give their OWN company all of the landscaping, irrigation, and other work contracts at outrageously steep prices! Prepare for Horrible decision making and GROSS mismanagement of your dues! If you care about your money and your properties, STAY AWAY from CPM. read more

[[HIGHLIGHT]]Trying to resolve a billing issue. Sent emails and voicemails. No response from anybody[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]Years ago, we had a different management company. They had a person who had an office on site in our community and who was available and responsive[[ENDHIGHLIGHT]]. A neighbor who used to be on our POA board told me that we switched to Campbell because they're cheaper. Well, I guess you get what you pay for. read more

[[HIGHLIGHT]]Lennie Plazure the "property manager" is extremely rude, and not helpful at all[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]To get anything answered or done, you need to contact other people within his company.[[ENDHIGHLIGHT]] read more

I have lived in Palm Beach Leisureville for 13 years now. During that 13 years, I have consistently asked the HOA to please cut back or remove a tree that is on their property that if we have a hurricane would definitely come down on my property. This tree looks to be over 100 years old and is very very tall. A couple of months ago two very large branches just fell off the tree, even though there was no wind rain nothing going on from a weather standpoint! Those branches just missed smashing through my window on the side of my house. I had called several times to please have them come down and take a look at the tree. [[HIGHLIGHT]]I was promised by the head of landscaping that she would come down and bring an arborist to check out the tree to see if it needed to be removed. Not only did she not come she refused to take any of my phone calls and simply ignored my request.[[ENDHIGHLIGHT]] When the branches came down, my husband contacted the head of the HOA and he said he would be down with an arborist and he would take a look at it. The next day he sent down some men to clean up the mess which they did, however, they mess in my yard that I had to clean and the tree is still there, and it still has not been trimmed back for her hurricane season.! [[HIGHLIGHT]]Ever since I have made this complaint, the HOA has been harassing me about plants in my garden that have been there for years.[[ENDHIGHLIGHT]] Originally these plants were in pots, but then we were told that we couldn't put more than five pots out in front of our house, but we could put the plants in the ground, so we did! Now all of a sudden we have to cut back all our plants and they're having a problem with the plant. It's been in front of my house for almost the whole 13 years that I've been here. This is harassment.! I'm just wondering if anyone else has had a problem with this HOA! read more

Needed sod for an area near front of house that didn't make it. Dorothy stepped up and got it done. She is always responsive to my emails. Thank you Dorothy. read more

For the second month in a row, Campbell has lost my condo maintenance fee payment. [[HIGHLIGHT]]Rather than assist me, the young lady on the phone berated me for mailing in my check "only 3 days before it would be late".[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She then said I needed to contact the bank, as the Orlando PO box we mail our checks to don't actually go to Campbell but rather a bank.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]However, neither she nor the onsite staff have been able to tell me the correct contact info for said bank.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The onsite staff actually gave me info for a bank that turned out to be in Texas and they had no idea about HOA fees.[[ENDHIGHLIGHT]] Earlier this year, my mailbox key was opening my neighbor's mailbox and no one at Campbell, from the onsite Sunrise staff to the Tamarac office to the Deerfiedlf office, would agree to change the locks on my mailbox, even though there's clearly a security risk for the mail. As a former property manager let me tell you... THEY ARE THE WORST!!! read more

[[HIGHLIGHT]]The right hand does not know what the left hand is doing.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Very difficult to communicate with them by phone.[[ENDHIGHLIGHT]] Office. staff over worked read more

They should be investigated by the state. Staff at our location gets replaced every two to three months. Management has a history of not responding to emails or financial requests. In my opinion they are good a charging associations and provide low quality service. read more

[[HIGHLIGHT]]Bob Zoeller is our property manager in Granville. He is efficient, reliable & a master multi-tasker.[[ENDHIGHLIGHT]] Despite the numerous residents calling & showing up at his office, he always delivers on a timely basis. read more

This company has lost the human touch. Every conversation is through email and corporate like. They thrive on late fees and fines. I've lived in our community for 14 years and never had such bad treatment. If you look at the responses to all the reviews here, you'll see that they are standard corporate response. read more

We switched over to Campbell about a year ago. Our property manager Gio has gotten more things accomplished in a year in our previous company had done in 10. We've gotten updated barcodes that are RFID, a new mailbox project that was taking forever is now being done, board meetings are now being run by the property manager and meetings are productive. Pools are in the process of being resurfaced. Only things that need to be addressed are inspections of some properties that are a little nasty, and people parking overnight on the street or residents you keep getting guest passes for themselves and parking their personal cars in visitor parking area, but I have told this will be taken care of shortly since there were so many other projects that were disregarded by our other company that need to be fixed first. [[HIGHLIGHT]]Also the Campbell portal sends out email notices to let us know about any important issues in the community.[[ENDHIGHLIGHT]] read more

Worst management service in So Florida! Very unprofessional and trust me there not worth a penny.Trust me they will make you broke. read more

Campbell property management is the worst management company in Florida. They overbill for everything, the customer service is terrible to nonexistent, and they are extremely rude to all of the residents of the properties they manage. DO NOT HIRE THIS COMPANY !!! The staff is extremely rude and incompetent!!! read more

Unresponsive during a real estate transaction which can cost thousands and destroy lives of those involved.

Super unprofessional. Their staff talk and treat owners and residents extremely poorly. I'm on the HOA board for a different property and I can assure you that this type of should not be the norm. I want to file a complaint with BBB and if that won't work I will proceed with a lawsuit. I would like to speak to the owner of Campbell management and to put them on notice about their staff's poor management skills. Please reach out to me! Thank you. read more

A meeting has been called by the property mgmt, CPM. They have suggested in their email that only positive attitudes will be accepted. So, if we have any issues, they are only discussing the budget and monies, and we mustn't comment. It has been suggested that those of us with issues are considered disruptive when the HOA board (intentionally?) cut off microphones at previous meetings. We weren't disruptive, we were merely speaking about things. So unless homeowners are happy with CPM, we are invited to stay at home. read more

Worst management company of all time, they never responded to my phone calls or emails about problems with my billing. Their website is useless and everyone I spoke to in each and everyone of their offices was rude and incompetent. Do not use Campbell property management! read more

They take auto pay for dues. They take credit cards. However, they don't any longer take the CC for auto pay! I'm frequently out of town for months on end and need the autopay feature. They want my bank account info on line? I no longer have one that can be accessed on line after being compromised. Its a huge step backward!!! read more

Gipsy Penzo, property Manager for Palm Isles Condo 1 and 3 is excellent, professional, efficient and gets A+ for her able assistance whenever I have had to ask her a question regarding Palm Isles. read more

This company does not interact with the residences in the communities they are paid to support. Emails only about items labeled violations that are not a violation but request to move a car for landscaping. Zero personal touch or connection. I should have done my homework before buying in this community read more

Property manager's main job is to buy time before HOA is turned over to new association on our new construction build with lip service saying that they are aware of issues, but don't do much (if anything) in response to your concerns. read more

Trying to upmarket second class buildings by placing managers on property who are responsible only to board of buildings that hired to them. If you're not on the board they treat you like crap. read more

live in a 55 community . Campbell has been always good, but the attention received by Diana Murillo is unacceptable. We have called, left messages, even stop by the office, and I don't know why she is working there. There is a picture frame with sayings about costumers and how costumers should be treated. This lady needs to learn how to to work. If you keep deleting my review I will go to the BBBB. read more

I'm not fond of Campbell Property Management. It's a nightmare having them as our property management company. They don't care! They will not help you! They ignore you! Their only approach is the silent treatment. They completely disregard you! If they're your property managers you can forget it... you are entirely on your own. I hate living in Briella... and I've been here for 12 long years... because pretty much all of your concerns will be completely ignored by their employees (except for Shellee Solomons, our first agent). You're helpless and it's very frustrating to be a homeowner and not be heard. read more

This 4 star at for one of de owners, he helped me a lot, in one day my problem was solved, but this is the story! It takes forever to set an appointment for approval, it's been over 35 days and I still haven't heard from them, every time I call it's same answer, wait! No one answers on my email. Horrible experience, and I still don't know when I'll have this approval. Every time I'm asking for help I'm get this indifference,discrimination and careless. read more

Having lived in HOA communities for over 20 years, this company has been, by far, the worst property management company we have ever dealt with. We found the Property Manager to be rude, abrupt, and ineffective. We have never lived in a community managed by a property management company that was so poorly maintained. I welcome the opportunity to speak with someone at Campbell over the phone to provide details, supporting documentation, and examples if interested. Update: After posting this review I did receive a message from someone at Campbell. The person who messaged me asked for the community that I was referencing so that he could have a regional manager contact me. After sharing the name of the community, he responded the following day that he had checked with the Property Manager from the community, and she told him that Campbell did not manage the specific sub-association in which we lived, and that we had moved out of the neighborhood. Both statements were true. However, Campbell managed the Master Association in which we lived, Campbell sent out all email communications, Campbell conducted the new owner orientations, Campbell had to approve exterior changes, and we had many interactions with Campbell's staff during our time in this large development. Most importantly, Campbell had just collected $250.00 from us for an Estoppel Letter, in addition to the $250.00 that we had to pay to the second management company who managed our sub-association, for their Estoppel Letter. All I was trying to accomplish was to share feedback with Campbell's upper management team about our interaction with their staff, the inconsistencies that we saw throughout the entire development (the majority of which Campbell does manage), and some of the challenges we experienced. My message was read over a week ago. No response. I was not asking for any compensation, I was not asking for any specific action, just asking for an opportunity to speak with someone to share our experience. No response. We have moved to a different neighborhood which managed by one of Campbell's competitors. It is night and day in terms of professionalism of the property manager and her staff, the consistency and appearance of the community, and the sense of service to the homeowners. As they say..."It all starts at the top." read more

This property management company is so incompetent that you want to stay away from them. Horrible client services, they never call you back, charge a high fee but don't do any work, your just a $$$ for them. read more

I will make this very simple - there is no place in customer service of any kind for a passive aggressive individual. When your property manager is not performing her duties, not maintaining the rules and regulations of the community and then just cuts off people who bring these failures to her attention, you are not properly managing the community. How dare any property manager cut-off dues paying residents in a fit of pique without any explanation. There is documented evidence on other sites about the actions of this property manager that are consistent with my point - you got a problem with me, say it. But when I make it clear I have a problem with you and your management failures and never once was personally insulting to you, the proper action is to respond directly not to just cut me or anybody else off. read more

This company is plain and simply a reflection of their property managers. Saying that, the property manager at The Greens Village in Winston Trails is the most spiteful, nasty person I have ever met. And she is a liar too. As far as cpm, they work for us, but actually they try to control us. Their estoppel fees are the maximum allowed by law, when it only costs them a few dollars. They rake their customers over the coals. Everyone should find a better property management company. Their lawn service is the worst. My yard never looked good and they have damaged our cars and property many times, and I have the videos to prove it. read more