No customer service skills. Need to learn how to speak and deliver a professional conversation. The…read moreprice stated for the job which was an awning fabric replacement and we had the fabric...he quoted $300. At top price no more than $150, and it takes an hour or less to complete. No I would not recommend.

I just called this guy because our bed is sinking and needing it fix and he was rude and act like…read moremoney is everything telling Me that I have someone on the campground to help me when I don't im disabled and saying he charges 200 a hour when I'm living in a camper and I'm disabled he had no compassion at all I would not recommend him to anyone

I took my RV here a couple times. Friendly and timely service. They fixed everything to perfection,…read moreboth on the coach and chassis. They accept warranties, which is really convenient. Family owned. Recommend coming here if you're in Jackson MS or driving here if you're within a few hours because they do great work.

Brian and his employees are competent, courteous, efficient and ethical. Excellent service updating…read moreelectrical system and installing off the road suspension. They also went through my Roadtrek to detect any potential problems. This is one of the very few businesses that treats customers like family. Brian has always been available for follow up questions. My experience was well worth the trip from Northern New Hampshire to Mississippi.

We were driving to Texas and one of our door latches broke. They took us right in and fixed it and…read morewe out in 30 minutes. Everyone was great!

They get 1 star because I couldn't register a negative rating. Do not waste your time or money with…read morethese people. They had my travel trailer for 6 months and tore up more than they fixed and lied about every conversation that we'd had.

If you in the market for an RV, then I would not waste my time here. I walked around for 10 minutes…read morein the office and on the lot before I found someone to help and he was actually no help at all. He had no interest in helping me. He didn't ask for my name. He didn't offer me his name or his card or any options that my help with my search. He was very preoccupied with trying to get me to leave his office rather than get my business. I feel like it was a complete waste to go here.

I've had a few instances of needing my 2018 RV worked on...mainly a leveler issue, and the black…read moretank sensor. The individual techs I dealt with were knowledgable and extremely helpful! "Berto" will forever be in my mind as a quintessential RV tech, and very nice man. I do agree with other commenters though. It is impossible to get through to the service desk and return calls are rare. I mentioned it to the Service Manager, Justin, so at least they've receeived face-to-face feedback on this fault in their cystomer service model. 5 stars to the techs, 3 stars to CW in general.

Have had issues since we bought our camper in 2021. Most were resolved by Good Sam. After I came to…read moreyelp and complained. Now Issue with extended warranty on Paint , upholstery, vinyl. COMPLETE waist of $1900. If I had a burn or tear less than 1 inch on my sofa , they would cover it , but 10 inches of peeling fake leather, nope, Factory defect. Not cover it. Paint peeling on the outside , they will buff it out, but not gonna fix the peeling paint on the crown of the front. Not covering it. Peeling vinyl sticker on the glass front, Nope. Not their problem. Not covering any of it. Our fault because we didn't coat it with some chemical I have never heard of, was never told about no where in any paperwork we were given. DO NOT buy any extended warranty , on paint, vinyl or upholstery, that is not Good Sam. The saying they screw you in the drive through. I say they screw you with warranty in checkout. We were screwed out of $1900 , no recourse, they get to just refuse to fix and you can do nothing about it. Don't buy the tire and wheel warranty either, took 2 months to get a tire that they went across the street to buy from a tire store. They didn't want to cover that either, but I gave them no choice. Talked to their higher ups. If it is not a Good Sam warranty, DON'T BUY IT. These outside companies will screw you.

Terrible experience!! Do not buy a RV from this business! Bought a brand new even though was a 2024…read moreRV from them. When you first sit down and want to buy a RV; they are your best friends. Me and the wife needed RV to be brought out to our property because we could not haul it. They told us no problem. Of course after the purchase there was a problem and they could not bring it out to us. We paid a friend of ours to bring it out to our house. Once we slid out the one of two slide outs we noticed bubbling of the wall beside mattress. We also started noticing a bed bug infestation of the RV to include in the drawers of the kitchen and bedroom! We immediately closed the RV and made sure we decontaminated ourselves. I called the local dealership in Hattiesburg and got the run around and even when I called their District Sales Manager. We had to get an attorney and now the brand new RV is getting repossed. We are out thousands of dollars and my credit is suffering due to all of this. Been a freaking nightmare!

I had a awesome experience with this dealership. I live in California so I was buying my RV from…read moreout of state. I had to fly in, pick up the rig, take it to another shop to get a flat tow hooked up with some upgrades and then be on our way. I was on a strict timeline and could not afford any hiccups or issues. Mason, Dan and Jay were extremely helpful. They are really nice people which made buying my first ever RV a much more pleasant and easy experience. Mason followed up with me and answered all my questions and was very responsive to doing the remote sale. Including handling all the emails, texts, photos etc. He worked to get a good deal for me on the unit (which was better than other dealers I spoke to). Despite paying a rock bottom price, I got top notch service. Jay, the finance guy, also got me a very competitive rate on the financing as well. Dan, is the guy who goes over all the client training on the unit. He is extremely knowledgeable and answered all my dumb questions with a really pleasant and interested attitude. He thoroughly went through all the various components and gave me a lot pointers and tricks to make the use of the rv better so much better. I am really looking forward to all our road trips coming up. If you are thinking about buying an RV, you have to use these guys.