Every time that I've been there all of my questions have been answered about product information,…read moreavailability, and pricing as well as what may qualify for a tax insentive. They have alot of items are on hand and if not a different store most likely does so the longest you'd have to wait is about a week. The staff and managers are always professional and helpful.

2-27-2017 Update regarding my previous post. My phone call…read moreto the service departments "boss" was never returned. I called 5 days later and was forwarded to the General Manger. This man took action!! I had a service technician with the part to my stove in my home the very next day. I am happy to report that my stove is now working!!! To the General manager (Chad C.) and the service technician (Scott R.) "Thank you, thank you, thank you!!" I appreciate your efforts and dedication to your job. I only wish others were as efficient as you. Also, Scott C. deserves a raise for his hard work and dedication. I hope someone is listening and follows through on this, as it would be a shame to loose him as an employee. As a final note. This was a relatively easy fix that was drug out for way too long!! Clearly this company needs to work on follow though, and communication to better serve their customers. I hope that management is listening. No one should have fight this hard to get their stove fixed! Susan

Service is great so are the prices. New owners still superb place to buy your products!! Highly…read morerecommend

Mark came highly recommended until lately. The communication was pretty good until I sent the…read morecamera. I paid promptly but don't feel as I got the same treatment. There were a few things wrong with the camera. Some were fixed. One wasn't. The big problem was the shutter blades sticking. That was some dried up lubricants. Those were cleaned up well. The lenses and some of the other things were cleaned up nice. The one thing that didn't get addressed is the shutter speed knob. It's very tough to turn on the lowest and higher shutter speeds. That was the second big reason that I sent the camera to him. Unfortunately, it seems that it was not addressed well. It's still very tough to rotate. The camera took an about 4/5 months to get back to me. I inquired about once a month or more without responses. I don't mind that it took 4-5 months. Leica takes at least 6 months to turn a lens. But the communication left me with the feeling I'd never get it back. One day it just showed up. No notes, no emails. What he did fix was fixed well. He mentions fixes having being warrantied. I just don't want to trust the round trip.

I shipped my grandfather's Rolleicord to Mr. Hansen and it was delivered on October 28th 2025…read more On November 10th he contacted me saying that the repair was complete. That same day I submitted a Venmo payment for the total he gave via email, of $355.00. He said that for some reason the payment would not clear until December 1st and could not ship until the payment cleared. On November 22nd the money had cleared my account and Venmo showed the transaction was complete. I emailed Mr. Hansen and received no response. I have since followed up with Mr. Hansen on 12/06/25, 1/07/2026, and again on 1/25/2026, and have not received any response, nor have I received my camera back. At this point Mr. Hansen has outright STOLEN a family heirloom and $355.00 from me. Mr. Hansen, if you read this, I just want my grandfathers camera back. I won't even dispute the payment, I just want the camera.

Support these guys, Waupaca!…read more We found a canvas copy of the art from my father's boat name in the basement a week before his memorial service. Steve was quick to take a look, give us his best estimate and he got it done fast (before his expected date) and it looks amazing. The price was incredibly reasonable and we had a great memento for his memorial and also a keepsake that will last for a long time. Excellent work! Can't recommend them enough!

The level of care is remarkable. They are so focused, (no pun intended tended), on ensuring not…read moreonly that your prescription is correct, but also that they are addressing eye and general health, that I am very grateful to have made them as my optical care provider.

Got me in as a new customer very fast, did not hurt my eyes any more than absolutely necessary,…read morevery polite and caring doctor. My mom wants to switch insurance so she can have you as her eye doctor too. Two thumbs up and a giant happy face. Thank you for being wonderful.

Ian has such an eye for detail on every build. You dream it, he can make it at a fair price.read more

He never reply the phone or call me back that list on google dictionary . His business close in…read morewaupaca so

I was visiting Stevens Point all the way from Sacramento, California! My mom loves old books so we…read morewere super excited to stop in this shop! The owner was absolutely delightful, helpful, and had just such an incredible selection of things I never knew I needed!! I could spend hours and days in this place! Sooooo many amazing old and new books that I don't see back home. Absolutely would love to return when I'm back in the Midwest!

If you're anywhere near this hidden gem of a bookstore in Wisconsin, do yourself a favor and stop…read morein--you won't regret it. The selection is incredible, with shelves packed full of vintage and antique books you won't find just anywhere, each one feeling like a little piece of history waiting to be rediscovered. What truly makes the experience unforgettable, though, is the owner, Steve--he's genuinely one of the most charming and welcoming people you'll ever meet, and his passion for books shines through in every corner of the shop. If you love books, you'll definitely want to make a visit to Blue Moon!

Dick is wonderful! helps me choose every frame I've ever bought! great prices, personal service,…read morefriendly, excellent inventory and always high quality products!