Friendly customer service. I went to get a bike serviced and they were transparent and patient to…read morewalk me through the process. When I decided to put the funds towards a new bike instead, they were thorough and helped me find what I was looking for in a bike. When I had questions about the bike, they joyfully addressed every question I had. Everyone there brings a warm, welcoming atmosphere. Highly recommend them.

I have balance issues and thought I would never bike again but the people at the shop helped me…read morefind a trike that works for my needs. I love it. They were very attentive to my bodies needs. Great people who really care.

My daughter and I were on a trip with my Ultra pulling a trailer when my back tire went flat…read more Called S&M a half hour before closing and explained my dilemma to Jason. He immediately dropped everything, called a bunch of people to locate a trailer, then picked us up and repaired my bike. I cannot say enough about how friendly and helpful and even more, how reasonable his pricing was. I only wished he was closer to my home so I could use him for all my repairs and maintenance. Highly recommended. Thanks again Jason.

From the owner: We specialize in American Made motorcycle performance motor work, Dyno tuning on our state of the…read moreart Dynojet dyno, Dunlop ProDealer Tire Center, Saddlemen Seat Center, repair and customization. Winter Storage available.

We rented a bike to ride the green circle loop. Bike worked great-a nice price for the day and…read moreFAST AND EASY rental! Right on the trail!

Drove an hour to get kayaks, but they were out. That much was okay, so we made a reservation for…read morethe next day. When we drove back the next day, we were told there weren't kayaks. Truly doesn't understand the meaning of a reservation. It was the same employee both days but he tried to blame it on someone else. Get some competent help, before you go out of business. I know we won't be coming back.

I took my bike into the Trek Store in Stevens Point fully expecting I would need to leave it for…read morerepairs. Jake Douglas put my bike up on a stand and look at my issues right then and was able to fix them right away so I didn't have to make another 45 minute trip to Stevens Point. He was a extremely nice and very knowledgeable about bikes. He suggested some things I could do to make my bike more comfortable. I will definitely go back to this shop if I need repairs or want to make adjustments to my bike for comfort. Peggy Coffey Westfield, WI

The store may be good but the fact that I was purposely misled by a person employed here (Jeff) is…read morewhy it only gets one star. I planned a cycling trip to the North Woods and an item I needed for my bike had limited availability. I called around and learned the Trek store in Stevens Point had it. I spoke to Jeff who assured me the item was in abundant supply and could be quickly installed. So I adjusted my trip to include a stop here and a few days later walked into the store where I was told the item was not in stock and had not been in stock. Really? Trek and the other products carried in Trek stores are quality products. Too bad not all the employees are as good. Why lie and risk a bad review? Please ask your employees not to lie. I guess expecting someone to act professionally is not this store's prerequisite for employment.

I brought 2 bikes in to be tuned up. I am very happy with the work. What impressed me the most was…read morethe time John and other staff took to help me upgrade and fit my bike. They were patient, knowledgable, and had my best interest. They gave me an estimate that was fair and ended up under that! I love that they repair bikes right in view of the sales floor. You can really tell they love their work and that makes all the difference. I commute to work in Stevens Point and a friend recommended them. I'll be back for sure!

Amazing local bike shop with kind and helpful staff. They are all so knowledgeable and helpful. I…read morehave bought three bikes from them and will buy more. They also have great tune up services and deals. I just wish we could have our community rides again.