Friendly customer service. I went to get a bike serviced and they were transparent and patient to…read morewalk me through the process. When I decided to put the funds towards a new bike instead, they were thorough and helped me find what I was looking for in a bike. When I had questions about the bike, they joyfully addressed every question I had. Everyone there brings a warm, welcoming atmosphere. Highly recommend them.

I have balance issues and thought I would never bike again but the people at the shop helped me…read morefind a trike that works for my needs. I love it. They were very attentive to my bodies needs. Great people who really care.

My family and I were recently on vacation in Wisconsin: 30th HS reunion. My hubby is an avid…read morecyclist and he wanted to get rides in while I was hanging with my classmates! He rented a bike here and received the best service! Chuck, the manager, was awesome from the first phone call months ahead of time to when the bike was returned. The shop is well stocked with bikes for purchase or rental ,and the customer service there was great! Rentals are quite reasonable too! And if you want to do a group ride, there seems to be a group that goes after the shop closes. My husband joined in on a ride and it turned out my dad (who was a doctor, but has since retired) delivered his kids oh so long ago.......small world! Highly recommend this shop! You won't be sorry!

From the owner: Wade'z Bike and Adventure Shop is your local one stop bike shop…read more We're here to serve all your cycling needs including sales, service, and rentals.

We had fun! 3…read moregenerations ages 5 to 76 rented 2 large kayaks and brought 2 of our own and 2 tubes. We are 6 adults, and four little girls ages 5-7 We range from beginner to experienced with kayaking. Just before we went out, the weather changed so we came back in after half an hour. We ate in the restaurant while it poured, and then went back out for another 90 minutes. We got out on sand bars to visit and play. The staff couldn't have been more accommodating and helpful. This is a special place. This is our second visit. .

We rented a pontoon for a day via Adventure Outfitters Lakeside online and prepaid for it. When we…read morearrived the morning of our rental, they helped us get our cooler & fishing gear on the boat and checking in was easy. A staff member provides a comprehensive review of the boat and it's features, and then you are free to cruise the blue-green waters of the Chain O' Lakes all day. The pontoon (20' Hydrotherapy) was clean and comfortable, the canopy kept us shaded when the sun was hot, you have swim stairs in case you want to stop at a sandbar and cool off, and there were no issues at all with the motor. Plus they give you a map showing the lakes in the chain, detailing which ones are no-wake so the day was relaxing and trouble-free from start to finish.

BIG shout out to Cranked Bike Studio! Today we had an issue with our Thule bike carrier, we…read moreweren't able to tighten it properly and brought it into Cranked. In no time at all it was looked at and a new carrier was ordered. Why shop local? THIS IS WHY!! Their experience and customer service are exceptional. We bought our bicycles and carrier at Cranked Bike Studio, if we need anything - we have no doubt they are there to help.

Giving Cranked Bike Studio a one-star review is a truly fair review in my opinion, and one they…read morehave worked hard to earn. At the end of last summer (2025) I ran into a structural problem with my bike, that I brought off of Amazon, luckily for me the warranty gave me a new frame, however I had to find a place who could replace the frame. So, I reached out to Cranked Bike Studio, and they replaced the frame. However, due to the delay in getting the part from China by the time I got the bike back it was just too cold to ride it, so I stored the bike away until this past April when we had good days to ride the bike. I only got to ride the bike for one week and 67 miles, before the pedal assist went out, and the brakes would make a loud noise at 20 miles per hour or faster. I brought the bike back into Cranked Bike Studio. Explained to them they had done the frame swap/ rebuild and this is my first week riding the bike since then, told them the pedals assist isn't working, and the brakes are noisy at high speeds. So they said they will check it out and it would be a bit more than a week. Nearly three weeks later they reached out to let me know the bike is ready. They explained the PSA assist stop working because the pedals were loose, this really was the true cause of the issue. I asked about the breaks. He told me that they didn't know I had reported an issue with the breaks, and said sometimes they are not great at their in-take process. So I asked could they check out the breaks before I come to pick up the bike. He had then started to tell me that breaks are just noisy, clearly conveying they didn't want to work on the bike any further. In my head all I can think is this is a safety issue. I can't ride this bike until I know these brakes are safe. I am going to have to take it to another shop. So then I asked about what the charge is for fixing the bike. He explained because they only needed to tighten the bike pedals, they were going to charge me the $125 inspection fee and no labor cost, giving me a deal on the repair. So I am thinking about this, I am getting charged for a $125 inspection fee, but you're unwilling to inspect my breaks to see if my bike is safe to ride. Maybe this same thought clicked in his mind because he then said, we will check out the noisy breaks, as they are pretty easy to quiet. So are the breaks on my bike safe or did they just quiet them? So the next day I arrived. They assured me the pedals are nice and tight, how they should last a good while, as I assumed they would have done when they rebuilt the bike, and they explained it was the vibration of the bike that loosen the pedals. They explained how they cleaned up the breaks and they were nice and quiet now. So I decided to explained to them for the second time how had paid over $400 for a frame swap/ rebuild, they were the ones that rebuilt the bike, last ones that tightened up the pedals, and the last ones to reassembled my breaks. So I had clearly pointed out after riding the bike for one week and for only 67 miles it hard to believe that it was the vibration that loosen the pedals. With this new information the employee then decided to cut me an even better deal instead of charging me $125 for the bike inspection fee they charge me $56 for fixing the breaks and to have the pedals tightened. Reflecting back to the phone conversation the day before. Are the breaks fixed or just quieted? Is my bike safe to ride? Did this small bike studio open themselves up to a potential personal injury lawsuit? So to recap, I left Cranked Bike Studio paying them for the Improper job they did rebuilding my bike. Had my Intelligence insulted by being told the pedals became lose from vibration, and that noisy breaks are simply not worth inspecting. All of this has communicated to me, and hopefully to you as a reader. Profit is more if a priority than the safety of the customer. Would you ride my bike?

I'll start off by saying this. Oh. My. God. Gnarly. I felt like a little chuggin train myself on…read morethis trail, choo choo -in through limestone ravines and and beer slingin rural towns. I got hit in the face by 3 grass hoppers & about 17 butterflies. It was magical. Scattered wooden bridges are found every other mile so you can make it across the raging baraboo river. It was not ragin but rather peaceful like a river you would find in the shire, near bilbo Baggins hobbit home. So what's with the tunnels? I'll say this. There is a light at the end of the tunnel, but it is merely a candle light fading off into the distance. The pitch black man-made pieces of history feel like air conditioning units out of a bikers dream. With rustling springs. Tip-keep your bike light off, walk slow, feel like your floating or about to fall. It's exhilarating, natures THC. another tip-be careful! At some points on the trail you'll come across lose gravel! Just make sure you don't look off into the distance at a pretty tree and cabin. You'll crash into your boyfriend bike and get trail rash. :) Have fun!

Been on this trail a few times now. Once during their May celebration- great day. Spent the morning…read morewith my kid that day. Came back to the chamber for food and games and vendors. I have also used the trail for walking. Going through the tunnels and finding the little quirks along the way-never knee they were there. This truly is a wonderful way to spend the day!

John and his staff have always taken great care of me. I'm always met with a friendly greeting and…read morepositive attitudes, even when they are busy. My first experience was bringing in a bike I bought elsewhere that was not put together right in the first place. They fixed it for me at a fair price and it has worked great ever since. I am purchasing a road bike from them and have been working with John to get everything I need for it. Super helpful and knowledgeable. I've had nothing but great experiences with everyone there.

My wife and I recently purchased a couple of bikes and we are very impressed with the service. The…read moreprices are right on and we love the Trek products and the staff are awesome. With supply being low for in-stock mountain bikes, the manager John had ours shipped over from Green Bay, assembled, and ready for pick up by noon the next day:) Today, I was rebuilding an older tricycle from when my kids were young and absolutely could not re-seat the tires on the rims (small 2.5x4 tubes) and the manager John, was able to get them on in no time and did an awesome job and really made my day. I'm a very satisfied customer and will be going here for all my future biking needs. Thank you John!

Randy and his staff are amazing!! I have 4 bikes and RMC is my go to for all my cycle needs! They…read moreare extremely helpful, knowledgeable and accommodating!!

Randy and crew at Rib Mountain Cycles were amazing today. We were visiting Wausau for a MTB race…read moreat Nine Mile and arrived without some very important gear. Called Randy and confirmed he had exactly what we needed. Fast customized service and got us back to Nine Mile in plenty of time for inspection Pre Rides. If you need a great product and fantastic service...this is your bicycle store!

The service was excellent. Very knowledgeable and assisted me in finding the tires I was wanting…read morefor my Ruby Specialized. They have a wide variety of tires to choose from which have varying prices. Conveniently located near the Sparta Depot / Sparta Bike trail. Highly recommend!

Very nice folks run this shop right at the trailhead for the Elroy Sparta trail. They were very…read morepatient helping me select the right bike to rent. Ultimately, we decided on comfort bikes (great choice) and took the shuttle to Wilton per the recommendation of the lovely lady that assisted us, so that we can go through tunnels 2 & 3. She also gave us trail tips during the shuttle ride, showed landmarks and told us about the history of the trail. The bikes were in great shape and we were provided tools to take with us on the trail in case we catch a flat tire.

We have purchased bikes here before and have had three serviced. Today I purchased a bike for my…read morehusband. The staff was extremely helpful helping me select the perfect style and comfort he would need for basic biking around.

After many months of waffling, online investigation and indecision, I finally made the decision to…read morebuy a new bike. Full disclosure: I'm a 60+ year old casual rider, but comfortable on drop bar bikes and have a good idea about what I was looking for. I popped in and was met at the desk by Thomas who asked "What do you want to do with your bike?" That is exactly the right question. I told him, and he showed me a too small Giant Roam, but promptly said he had the exact model in a larger size downstairs. Answered my questions without any pressure. Got a really good price and he was happy to install the Topeak rack I wanted at no charge while I waited. Zero pressure; knowledgeable staff; good selection. Nice selection of E-bikes too. This is not the cheapest place for your bike related stuff, but it is very competitive.