So went in for 30k service and to have the DC outlet checked. Confirmed the outlet was…read moreunderwarranty. When the vehicle was ready. The informed me it was not covered under warranty because of "debrie" "later confirmed was rust and wiping it out with a cloth fixed the problem". Manager Joe "did not give his last name" who was extremely condescending the entire time. Insisted it was not rust. Did take cover the cost of the diagnostic. Main issue is I was not told before hand that if it was not covered under warranty I would be charged over 200$ for a diagnostic. This is something I would think is extremely important to cover before performing the service.Especially when the customer specifically asks if the service would be covered under the warranty. I have p t s d. And manager Joe's condescending tone and words.\nWere extremely aggravating and a common trigger for veterans with p t s d. Young lady at the counter was extremely professional.The entire time and I think her for actually being a professional even though the example given by her boss is exactly the opposite of that. At a 3.5 rating, this service station is already low.And I understand why.

Always good service, friendly staff, fair prices…read more Cookies,coffee and popcorn a nice bonus! Thank you and keep up the good work!

I have a 20/20 Chevy Silverado that had the well-known transmission shutter problem. These guys…read moregave me a full transmission flush filter and refill and it solved all my problems. They even squeezed me in because I was headed out for vacation. If you ever need any transmission work these are your guys.

I had a horrible shifting issue on my Cummins diesel truck and I took it to Rapids Transmission and…read morethey diagnosed it and repaired it and now my truck shifts better than ever. Definitely very satisfied. They even waved the diagnostic fee because I had them repair what they found. They showed me the bad parts , offered me multiple part options and multiple payment options and keep me updated every step of the way. Definitely 5 star review. Highly recommend this shop to everyone. Thank you so much Rapids Transmission!

Outstanding business!! We were driving to the Northwoods from Chicago and kept losing tire…read morepressure. We stopped at several other places and either they couldn't find the problem or weren't willing to help. We had a Chevy Tahoe that was 2 days old and as soon as we called Jacob, he said come on in. Not only did they fix it but every person on their staff went out of their way, including staying late. The owner, Patrick, was committed to helping and even visited with us to make sure if they could fix it they would. Can't thank them enough! So many other businesses could learn about customer service from Patrick and his team! Go here, without hesitation!

SO very disappointed with this dealership. They take advantage of people especially if they are…read moreyoung. My poor niece was scammed by this dealership with purchasing a vehicle that they agreed they would repair the damages that were notated but failed to do in a timely manner and played like they never said that until proof of paperwork was brought in. Never actually licensed the car!! paid for it but never sent in the paperwork which caused my niece to be pilled over and advised that her plates have been expired. Do not waste your time with this company!

I've always had really good service here and they do a good job of telling me when I don't need to…read moredo extra services. The few times that I have try to DIY it with my family, I've regretted it because it ended up costing me more in the long run due to lower quality skills that carried consequences. Lesson learned? Sometimes it's worth it to pay a little bit extra for a professional to handle it.

Really came through for us,when the problem with our vehicle turned out to be more complicated that…read moreexpected. They were ablevto get things back to normal in a reasonable time, and went above and beyond as far as customer service.

Wheelers service is excellent! I have a show car that had a pinion seal that was starting to weep…read more They special ordered the part and did the repair while I waited. It was as one of the few times that I've let some else work on my car. The price quoted was more than fair, that it didn't make sense for me to do it myself. Well done Wheelers!

Nice selection of vehicles and friendly, helpful staff. I'll be checking out the service department…read morefor an oil change soon.

Helpful and honest people with solid technicians. I was so impressed I bought a new outboard motor…read morefrom them.

Once again, a great place to have your toys services and to add more toys to the collection. A real…read moreMom and Pop business (Loren, the father started the business). I've visited the large Mega-Stores and to be honest, it's very impressive to see dozens of boats on the floor and more color choices than one can imagine. Being a small Mom and Pop shop that isn't their forte. Their forte is knowing their product and being able to answer questions ranging from the most basic ones to the extremely technical. Have a problem with your boat, ATV, UTV, or other toys, they can fix it. Heck, they even offer boat storage, winterizing and in and out service. They are even able to customize and add accessories ......that remote control windlass will really come in handy! After drooling over a new Pontoon Boat for over a month we decided to take the plunge. My wife Connie was nervous with transitioning from a speedboat to a pontoon and Curt (the owner) is not only going to launch the new boat, he is going to give my wife lessons on how to captain the new larger boat. (Sometimes it's better for the husband to step aside.....and let the professionals give instruction.....the old saying, "Happy Wife....)

Dave and his crew have always been reasonable and accommodating…read more I have never had a complaint.

If I could give less than one star I would…read more We took our car here last month to have what we thought was the alternator replaced. It turned out it was the battery needing to be replaced. They called and tried to push more services on top of what was already being done and when we declined those they continued to push. Well we got the car back and it was quite obvious that they did not test drive the car to make sure it was ok because as we were driving it, it began to stall out every time we slowed down/stopped. As we are a limited budget family we could not have this "new issues" worked on until this month and so took it to our regular mechanic to have it fixed and turns out this place left a vacuum hose disconnected and that was causing the stalling. So we ended up having to pay $125 to fix their incompetence. Honestly they should be responsible for that $125 that we had to pay. DO NOT GO TO THIS PLACE EVER TO HAVE YOUR VEHICLE WORKED ON. If you do not buy into everything they want you to have done they will mess up your car so you have no choice but to pay more money to have things fixed.

What a wonderful Motorsports toy store for adults! ATV/UTV's, snowmobiles, motorcycles, scooters…read moreand more! Every time I enter, I hear the Robot from Lost in Space shouting "Warning, Warning Will Robinson!" My latest visit wasn't an exception. Sitting on the showroom floor was a Honda Super Cub 125 ABS in stunning Pearl Nebula Red. Flashbacks of the 60's advertisement campaign "You meet the nicest people on a Honda" did a flashback in my mind. I was smitten, in lust, in love, call it kismet; This Super Cub was coming home with me. John once again made purchasing a new toy much too easy. He made me an offer I couldn't refuse. They even delivered it too! My first ride on the lil Super Cub, I could hear the song "Little Honda" playing in my head. To steal a few lines from the song, "It's not a big motorcycle, Just a groovy little motorbike, It's more fun than a barrel of monkeys, That two wheeled bike, We'll ride on out of town, To any place I know you like..."

Bought a new Ariens Ikon 42" Andie was great talking to. She got the deal I wanted. Hadn't been…read morethere in 20 yrs., but glad I went there. It's out of my way,but I'll start going again to get my Honda parts.