I am 55 years old and due to challenging dental experiences as a child, have always been very…read moreanxious going to the dentist. As the day approaches, so do the knots in my stomach. And then, once I'm there, spend the entire time, battling nerves, trying to pretend I'm fine, am like everyone else, not sweating through my clothes. Trying to act like shots of any kind don't freak me out. Add to that, that my mouth doesn't always seem to respond to the freezing the way it should. So, more often than not, I am not 100% frozen which ends up being quite painful and embarrassing. I recently returned to Victoria and had walked by Dr Pite's office quite frequently while walking my dog. Once I passed when the staff was coming back from lunch. They were laughing and seems happy, like they enjoyed their work and each other. I went home and checked them out on that MD rating site. Really good reviews. A couple days later, I was walking past with my husband and I said, Let's go here. We went in and made an appointment for a cleaning and check up. We filled out questionnaires and although I was a little nervous, it was only a cleaning. I am very good with hygiene and was hoping there would be no need for drilling or shots etc. Two weeks later, around a week before our cleaning, I bit into a wintergreen lifesaver and broke off my tooth! Panic. We called the office, but they are closed on Friday. We left a message on his cell. Keep in mind we were soon to be new patients, had never met him personally. Well, he called back and came in to the office to see me that afternoon, and filed down the sharp bits so I would be comfortable. He was very kind. The next week he was able to prepare my tooth for a crown. And I was very, very impressed. Like crazy impressed. He knew that I'd had bad experiences, he explained everything he was going to do, he jiggled my cheek for the shot and so it barely hurt and put the medicine in slowly so again it wouldn't be as uncomfortable. He checked with cold to make sure it was frozen, because I could still feel he gave me another jiggly shot, this one I almost didn't feel. He didn't start until my tooth was totally, totally numb. He offered me music which was a great idea and I was able to focus on that instead of all the drilling and noise. And it didn't hurt at all. Another first. It was the best dental experience of my life. I am 55 and for the first time, I don't feel afraid to go to my dentist and I'm real glad because he is young and that means I'll probably be dead by the time he retires and so I won't ever have to be scared again. If there was a ten star thing I could click on I would do that. Was the most stress free dentist visit I have ever had.

I feel the need to update my review, because the procedure that I had done was not successful…read more Although I didnt feel major pain or discomfort, the gum graft didn't take and the surgery is to be done again. Dr Pite and the staff were caring and I can't say anything bad about the overall service, but in the end, the success of the procedure is what matters. So I just want to make future patients aware that for this specific type of surgery that is a gum graft, I would recommend to see a periodontist who has more experience with this type of procedure.

Awesome awesome awesome. So glad I decided to start going here, the team at Oaklands Dental is…read morealways smiling and great to work with. Everyone is super friendly and kind. I've been going here for a few years and really glad I made the switch. Lots of awesome tech, and the staff knows what they're doing. The absolute best experience I have had going to the dentist and it's not even close.

My wife and I went to our very first appointment as new patients with Dr. Franco Girard at Oaklands…read moreDental, and this is a summary of the dialogue that transpired; Both of our records of current x-rays and oral history were forwarded to Oaklands Dental and they confirmed they had those records. It was understood by our appointment that we were going to Dr. Girard for just an exam and consultation. My wife had the first appointment. The dental assistant proceeded to tell her that Dr. Girard makes all of his patients have a cancer screening and a new set of x-rays taken. My wife said that they (Oaklands Dental) have a current set of radiographs that were previously sent to them and didn't want a cancer screening as both her and I are non-smokers with no history of mouth cancer. Dr. Girard arrived and said that he requires all of his patients to have a yearly cancer screening (NOT covered by any insurance) and yearly x-rays (most insurance companies only cover x-rays every 2 years). My wife declined and again told him that we are only going with what our insurance will cover and not interested in paying for something we don't believe that we need. Dr. Girard was agitated with her and continued to "up sell" her on what he wanted to do without listening to my wife explain that she just wants an exam. During this time, she texted me this dialogue as I was sitting in the waiting room. I approached the receptionist and asked why the doctor is demanding a cancer screening every year. They said "we do this to all of Dr. Girards patients." I then told my wife that we are done and I was approached by Dr. Girard and he was angry and agitated and caused me to question him in a forceful manner as he made me feel highly uncomfortable with his actions (body language, facial expressions, etc.). He would not listen to me and we just turned around and left. I have to say that this dentist was the most unprofessional person I have ever met in my life. Honestly, his "upselling" and trying to push extra, out of pocket expenses on new patient's is despicable. He acted like he use to be a fast food worker who got paid by up-selling fries and a pop so he could get more money in his pocket. A fake, dishonest individual. We are now in the process of filing a complaint against this guy with the BC College of Oral Health Professionals.

Dr, Rea did a great job for me. I had been to another dentist who goofed up an extraction and left…read moreme with a broken bone in my jaw and then didn't even catch it when I returned and complained of my tooth not healing. Dr. Rea ( who was recommended by a friend) saw the problem and fixed it immediately. Dr. Rea specializes in extractions and I would definitely go to him next time. He was friendly, professional and surprisingly fairly priced.

Dr. Rea and his team were fantastic start to finish. I had an extensive upper and lower jaw surgery…read moreto fix a narrow palette/twisted cross bite. The results have been amazing, and every dentist/orthodontist I have been to since has commented on how good the results have been. He and his staff were professional, kind, and helpful to me and my partner who had to look after me. Highly recommend.

You know when you're looking for a new hairstylist and you are trying to find that perfect person…read morethat is not just going to get you in and out of their chair as fast as possible? The kind of hairstylist that will take the time at every appointment to ask all the right questions because perhaps you don't know how to ask, or maybe you're not even sure what you have in mind that day? Or how about when you are looking to find the best, honest mechanic in town that isn't going to rip you off because they know they could, but you want to leave the shop knowing your car is safe and isn't going to make that exact same noise in a week or two? Maybe you're not the type of person that cares to find the best of the best, but I am. I've always been very particular about my oral health and I used to leave my previous dentist office feeling like I was getting booked in for treatments I didn't need, they were redoing previous work that was done and had "failed," and after getting fillings done I always felt like my gums were all cut up, my teeth were super sensitive, there was residual products stuck to my teeth and I always had to go back for bite adjustments. I've been looking for someone to care about my teeth as if they were their own. At Whirlaway Dental, I can finally say I've found that. Dr. Negaar Nadji takes the time to listen to my questions and concerns and give me her recommendations as if my teeth were hers or her children's. As a new mom myself, I can't wait to bring my kids here as they grow and I can honestly say finding the perfect dentist has been happily checked off my list.

From the owner: We believe in creating smiles that light up lives. Our brand new family dental clinic is dedicated…read moreto providing the best oral care for patients of all ages. We know that each patient is unique, with their own concerns, needs, and goals. Our experienced and friendly dental professionals take the time to listen to you, understand your expectations, and tailor our treatments to match your specific requirements. Your family's oral health is our priority. We're here to educate and empower you with the knowledge and tools you need to maintain optimal oral hygiene at home.

Avenue Family Dental is a great dental office. I've had everything from root canals, crowns,…read morefillings and cleanings done there and I am thoroughly impressed after a decade or more. I just had a root canal done and Matt made it almost fun. I would recommend this dental office to anyone and everyone. Keith Lewis

Thanks Myra for the help and Dr Peter's for seeing my children today. Great team in Victoria BC…read more Thank you.

I came for help to Hillsise Dental with a sore back upper molar, they put some stuff to ease the…read morepain, then I went back to seek more help as the pain got worse. The dentist said I had a cavity and filled the cavity. Ive been suffering since and today over 1 month later I sought another dentist referred by a close personal friend. Dr Theisen saw me on an emergency basis, gave me penicillin as my molar is extremely infected. I will return back to Dr Thesien this week to have my molar removed because its too close to my sinus to have a root canal. I am type 1 diabetic, with previous sinus surgery so the chance of having more health problems is not one i am taking. I will never go back to Hillside Dental again. Yves Provost

Great dentist, staff and easy location with free parking in back. Happy to have found!read more

From the owner: We offer Cosmetic Dentistry, Endodontics, General Dentistry, Oral and Maxillofacial Surgery,…read moreOrthodontics, Pediatric Dentistry, Periodontics and more dental services.

Well, when I don't sleep in, or mistakingly forget my appointment, which I've done far too many…read moretimes at Elements Dental. I feel badly for that, but unfortunately every day now is Saturday and I don't wear a watch, but still that is no excuse. Type of care - I always have dental work performed at Element Dental. They don't sell glasses, unless of course they're from the lost and found however I've yet to find a pair that has my prescription lol, so yes dental work is what I have done at my dentist office. Care and quality, second to none. I've never felt more comfortable, respected and didn't feel like I was someone that just had to go in and pay a lot of money to have an extravagant cleaning. Most dental offices, you feel like you're on conveyor belts of would you like this, would you like, record show you're due for x-rays, you have already used all of your units this year and we're only halfway through it, so everything will cost you out-of-pocket from now on! How would you like to pay today? Ok and that's just in the dentist chair, wait until you get to the reception How would you like to pay today sir, debit card, credit card or cash, no checks, please. In all seriousness elements dental in my experience in the three years, I have been going there, are second to none. I'm very happy that I came across when Idid. My previous dentist was retiring and did not think it was necessary for someone of my age or as he put it, "people our age, should be grateful, we have our original teeth in" lol. I wanted my three chipped teeth bonded, and thus is how I came upon Elements Dental. So, not to name anyone in particular, gratitude goes to the entire office, the dentist, the hygienist, the office staff, they have all been fantastic! These days it's a real treat to go to the dentist. PS, it doesn't hurt to bribe them with dessert treats every now and then either. Haha Don Coulson

I am a visitor in Victoria, on vacation, with 4 weeks remaining. Whilst on vacation I have…read moreexperienced a dental emergency. Frantically calling all of the Dentists on the map, When contacting the office I was sent to voicemail (where I was afraid of a delayed response) left a message with Elements staff wherein I described my situation. Within in 1/2 hour I received a call back that the staff had a cancellation and I could receive exam and subsequent treatment just 4 hours later. I am now back at our accommodations where the numbing has worn off. My pain, after nearly a week trying to hide it, has gone from 11 out of 10 to I still haven't taken the recommended acetometaphin or naproxin sodium. I know I will I just don't want to until absolutely need too. Dr. Evans and Dental Asst. Kim were very in tune with everything. From my fears to my expectations. In addition they assured me that they could get me through the procedure today. The team skill displayed during the procedure was very very good. No communication necessary when 2 thoroughly professional clinicians practice their craft. I'm not sure they talked at all during the procedure and I was wide awake. Kim kept me informed of everything during the procedure before it happened. I was impressed at how the Dr. Evans allowed me to feed off of his Assistant's energy as she was extremely positive and upbeat from greeting to goodbye. It was also very reassuring that he had no need to interrupt or correct his Assistant at any time. A testimony to the hours they've spent working together I'm sure. They are an exceptional team. The type of care was genuine and compassionate. So far the quality of the care has been exceptional. And I wouldn't have had the procedure performed if it hadn't been for the wonderful people at the reception staff who immediately filled in an opening with me. My son lives here in Victoria and I will be recommending that he go to elements dental with his family. In summation I could not give this office a higher recommendation. As extreme as my situation was the single most notable takeaway from this office was their compassion, from the phone call to the doctor, to the receptionist whom originally helped with her callback and heard I was checking out, came to ask "If everything had gone OK." If you're really afraid of the dentist. If you're in pain from dentistry that needs repair. If you want to be treated with compassion and care, true care, make an appointment at Elements and asked to be in the care of Dental Assistant Kim and Dr. Evans. My recommendation comes with its highest regard. PS ..... still no real rush to medicate with OTC pain meds. So thankful!