Untrustworthy. Unprofessional. Unlicensed. Incompetent. We…read morehired GARCP in January 2022 and paid them almost $120k to renovate our cabin and finish our basement. It has been an unmitigated disaster. After we hired them, paid them significant sums of money, and let them into our home, they treated us deplorably. They were disrespectful, condescending, and routinely refused to answer questions, often not even bothering to respond to emails and phone calls. They repeatedly failed to provide a timeline for the job, despite multiple requests. The only thing they seemed interested in was billing us. They were unapologetic no matter how many mistakes they made, how many delays they caused, or how badly they treated us or our home. GARCP uses intimidation to avoid accountability. GARCP consistently failed to supply sufficient manpower and to order critical materials in a timely manner, failed to follow the plans for the project, failed to adequately supervise subcontractors, and spent months incompetently spinning their wheels because of their own defective workmanship and the damage they negligently caused to our home as well as our personal property. Even after months of inexplicable delays and despite the fact that we paid several suppliers directly in a desperate effort to keep the job moving, GARCP continued to refuse to correct their own mistakes or devote the needed manpower to complete the job. We had to hire another contractor at great expense to finish the project and repair the damage GARCP caused. Adding insult to injury, at least one of GARCP's subcontractors has threatened to lien our home because GARCP didn't pay his bills. GARCP falsely makes repeated claims it is a "Licensed" contractor on social media, but they are not a licensed contractor. GARCP also falsely claims it is "Accredited" by the Better Business Bureau (BBB), but GARCP is not BBB accredited and is misusing BBB's logo. GARCP falsely claims to be a HAAG Certified Inspector, but HAAG confirmed GARCP is not HAAG certified. GARCP also falsely claims a 5 star Google rating on its webpage, but a closer look reveals GARCP's claim is based solely on a few handpicked reviews (only 7 of the 18 posted reviews as of today) and doesn't include the multiple 1 star reviews. Even worse, at least one of GARCP's Google reviews was posted by one of its own employees, Whitney Cain, the owner's sister. They are clearly more interested in misleading prospective customers about their ratings and qualifications than they are in completing the work they've been hired to do.

Run, don't walk, away from this company! GARCP advertises it's a licensed contractor, but it is…read moreNOT. Their website says they are "Professional contractors and construction experts you can count on." They are neither. We hired GARCP to update our small, 2-bedroom cabin and finish the basement. They told us the project would take 3-4 months, but after an entire year, they still could not finish. The first PM they gave us, Jim, stopped supervising our project but claimed work was being completed. We were shocked to find almost none of the work he told us was completed had been done. What little work GARCP started was incorrect, and they had damaged and destroyed our property- including, furniture, decking, screen doors, and a storm door. When this PM left the company, our home was in shambles. Incredibly, the owner of GARCP, Daryl, and his wife Leanne (the General Manager) were unapologetic and said GARCP was not responsible for its own employee's negligence. By this time, Jim called us to advise our project was not completed because GARCP did not have the money to order materials even though we had paid them almost the entire contract total. He claimed he left GARCP because they owed him money. When we communicated our concerns about this, Leanne did not deny it and stated "Well sometimes you have to rob Peter to pay Paul." The second PM, Brad, promised to get our project moving. However, more months passed with little to no progress. We were suddenly told Brad also left the company. Daryl would take over our project himself, and we would be back in the house by Thanksgiving. Some progress did begin to take place. However, every time GARCP took 1 step forward, they took 2 steps back. Work was completed improperly. GARCP routinely damaged other elements of our home and new work it had just installed. Eventually, all our communication with GARCP was turned over to a new person, Sam, without GARCP ever telling us he was the new PM. This was especially frustrating because we had to pay our interior designer to re-educate a fourth person on the project. Sam Sam led us to believe he was on site supervising our project. We found out later he rarely, if ever, actually visited our site. After promising but failing to complete our home by Thanksgiving, Sam and Daryl told us our home would be ready to move back in before Christmas. So, my husband drove up to move us in. However, when he arrived, not one room in the house was completed. It was a construction zone. There was not even 1 fully functioning bathroom. The sink in the master bathroom was leaking. The brand new gas stove wasn't functional because GARCP had not completed the installation (and later said they were not capable of installing it). There were no smoke detectors in the basement. All the electrical outlets in the kitchen were hanging from the walls. The kitchen faucet was installed improperly. An entire tile wall had to be redone. The list goes on. When I asked Sam if he knew the house was unlivable when he told us we could move in for Christmas, he said "Well, what is your standard for livable?" A plumber GARCP hired to work on our home contacted us saying GARCP had not paid him for this and many other projects, and he had no choice but to lien on our property even though we had paid all GARCP's bills. When we confronted Daryl, he emailed us that the plumber was an "idiot and meth head" and would not be able to lien our house. We quit hoping GARCP would be able to complete our home and hired someone else to finish it. GARCP claims all that is left is punch work; but the cost for their shoddy work to be fixed and completed is over $40,000. Photos below show a small taste of how we found the home when they said it was ready to move into.