very helpful. my computer was freezing and he got me to defrag a few times. no charge. so i'll be…read moresure to return.

From the owner: We Guarantee our work in the area or home reno in small or large needs.read more

We needed a quick charging port fix. Thank goodness for the Laptop Specialist. He was able to fix…read moreit for us the same day!! Such a relief.

I took my 8 year old MacBook in as the keyboard started to fall apart…read more It was ready the following day. Sparkling clean and with a new keyboard at a reasonable price. Fast and. friendly service.

Allen at Elitetek is the best. This is THE place to go to for any kind of computer repair for…read moreWindows or Mac in the GTA. He replaced my Dell laptop hard drive with solid state one for a very good price, and even bought my old hard drive! My computer is like new, and for much less than the cost of a new one. He also has done a great job fixing my old Macs throughout the years. Unless you like over-paying for repairs at the Apple Store, he is the one to go to. Good prices, honest and quick service - highly recommended!

I brought my computer to this shop for diagnosis after clearly explaining the issue. At no point…read morewas I informed that there would be a $56.50 diagnostic fee, and I did not sign any work order or authorization form. After receiving a repair quote, I decided not to proceed and take my computer elsewhere. When I went to pick it up, I was told I had to pay a diagnostic fee in order to get my device back. My father was present during the interaction. The business also advertises "free estimates" on its website and does not clearly disclose diagnostic pricing. I would recommend that customers confirm all fees in writing before leaving their device.

Windows 10 on my PC crashed and was unable to repair itself. SK quickly analyzed the problem. They…read moreloaded Windows 11 and showed my how to restore my data. All in one day. Excellent service, knowledgeable and friendly staff, and very economical price. This was my second occasion using them, and I had the same treatment the first time. Recommended.

Requested a battery in person they stated it would arrive in a week and strangely they did not ask…read morefor deposit. a week then 2 week then a month they had not received the battery.

I have know James for about 20 years. He is very knowledgeble and helpful. He has never made me…read morefeel stupid, even if the question was dumb. For example, I did not know that a wireless keyboard has batteries in it. I had called because I couldn't get my computer to work. I usually get my computer serviced about once a year (and) find him very reasonable. His knowledge is superb.

I have relied on 24 Hour Geeks for about 15 years now, and can't imagine what I'd do without them…read more James is super calm (which I'm not), friendly and honest, and it goes without saying that his computer knowledge is phenomenal. I am not a complete idiot about computers but at the same time not very savvy and though I try to keep up, computers get more and more complicated so I make little progress. Thank God for 24 Hour Geeks!

Absolute garbage company, couldn't authorize a credit card for a small online purchase, and yes…read morethere was far more then enough on the card.

Great location for a Canada Computers and extremely spacious. I'm glad they moved from the other…read morelocation to here for the bigger space. They have a good inventory and extremely helped and friendly staff.

My laptop couldn't have picked a worse time to conk out on me…read more Tabs wouldn't open and then after cleaning up my browsing history, etc. and running a couple of updates it just froze on me. Called Platinum after checking out local reviews and went to see Sam. He was able to fix everything plus in a few hours. No "two weeks it will be ready" story. All work done on premises and very reasonable. So good that I brought my new phone in the next day. Factory reset nightmare. Sat and chatted with Sam while he cleaned it up and even set it up to good to go mode. He didn't have to do that but he did. Honorable man and and an absolutely lovely guy as well. A bit of a novel, I know but I'm hoping I will save a few people from the "Where do i go?" phase. Just go see Sam

I spilled a drink on my laptop and half the keyboard didn't work. Sam replaced it in a few days for…read morecheap.

TERRIBLE CUSTOMER SERVICE from manager to floor sales to cashier…read more First time went there to buy a headset and earbuds. They were locked behind glass shelf. Took 20 minutes to finally get someone to unlock it. Understaffed and during several interactions with the staff, I didn't feel welcomed at all. Not one single thoughtful communication, or at the very least "hi. how can i help you?". There were just straight up one-word responses "what do you need?", "what for?". One sale associate even looked over me and greeted the customers behind, then proceeded to look at me and ask "who are you?"... seriously, what?

To start with the positives, they were friendly and successfully fixed the issue…read more However, it took them as long as a turtle to fix it. If the turtle was dead.