I was referred to one of the Pain Doctors at this clinic and it's located just south of Stony Plain…read moreRoad where there is a row of small businesses. There's always parking, maybe not right in front, but usually a few spots down from the front door. The front waiting area isn't large with about 6 or 7 chairs. Sometimes more than half are full if family accompanies the patient. The patient rooms are clean and comfortable but the chairs are sometimes right by the door so if there's 2 people, one might get hit in the leg by the door. What is really great and convenient is the attached pharmacy. It's just off to the side of the waiting area and has 2 chairs. The staff are friendly and helpful. I also like the wait is 5-10 minutes not like some larger pharmacies where the wait is longer.

I was referred here by my doctor after going through intense pain for an extended period of time…read more I was really looking forward to finding out what all was wrong with me and getting put on a path to recovery. First of all, you're only allowed to talk about one problem per visit. I was there with torn tendons in both my shoulders, a dislocated knee, tenosynovitis in my wrist, and strong pain in my hips. In three visits all he looked at was my shoulders - when I asked a question about my knee - I was told to ask next visit. Red flag right there. On a follow up appointment to a cortisone injection in my shoulders, the doctor mentioned "Oh, they booked the wrong MRI for you - they will contact you to rebook". They never did. I called the clinic to find out when I was getting rebooked and I was told 'If the first one doesn't take we will just book you for another one'. Clearly not caring that I have to take time off work to go to these, nor the fact that I had to wait almost 6 months just for this one appointment. Finally its getting close and I get a call from the hospital about my appointment - which I now find out is only for ONE of my shoulders, not both. When I contacted the clinic they said "The doctor has no concerns about your left shoudler." I was in shock. They are equally in pain all the time. How is it possible that this was overlooked. The day comes and I go to my MRI - by the way the crew at U of A Hospital are all amazing and helpful. I get a call about a week later saying "oh hey sorry, they booked the wrong MRI and we will need you to come in again for another one." At this point - I'm getting very upset. I've now had 3 visits to this clinic - and I haven't even been allowed to mention my knee (which by the way isn't even set in its proper position), my wrist which is still in pain, and my hips which are basically now experiencing chronic pain. A few days after re-booking the MRI, I get a call from the clinic. They want me to come in to discuss my results. They wanted me to book time off from work to come in and discuss results - that the hospital already told me wouldn't give them the information they were looking for. I asked why I was being called - I felt bad cause the poor lady calling me is just doing her job. Its not her call to have someone take time off from work to come in only to be told 'Oh hey so the MRI didn't work as hoped so we will talk again after the next one.' At this point I was done with this place. I never plan on dealing with this place again. You can tell doctors who actually want to help you and others who are there for the money. This place, they are clearly there for the money. I think its great that some people have had a positive experience here - but I would never in a million years refer anyone to this place. On a side note - the waiting room is small but comfortable and the people working at the front desk are incredibly polite and professional. But yeah, there are too many good doctors out there to bother dealing with terrible ones who care about nothing but money and how many referrals they can pump out. Trust me - go somewhere else.

Thanks to Dr. Ho and all the staff for a painless and quick procedure on my trigger finger.read more

I was referred to CDC for spinal procedures and received stage 1 and was told they would contact me…read morein 5 - 10 business days for the next stage once the radiologist reviewed and approved. After hearing nothing for 30 days I followed up with the Westgate location and they told me there was no schedule and it could be november before I receive a call. I understand there are wait times in the system but to have front end untrained or uninformed is unacceptable. It is unfortunate I now feel the need to write down the names of people I speak with to ensure accuracy. Suggest you look at other providers.

I came here recently for an ultrasound appointment and I had a good experience. Not only did I get…read morein for my appointment promptly and had a good appointment, but the ultrasound technician was quite helpful. The facility is clean and well-staffed. People are generally very helpful and provided good directions. The downside of the location is that parking can be a bit pricey. That said we paid for the approximately right amount of parking when we arrived so that was quite helpful.

I went for a pelvic ultrasound. My biggest tip here is make an appointment unless you're trying to…read morekill hours of your day. Everybody I interacted with was kind, friendly and professional. It's a bit of a gong show with the LRT construction but go on from the back entryway and the access is ok. They have free parking for MIC patients while the rest of the lot is pay parking so make sure to tell staff your license plate number.

Checked in here for my appointment. The place is small in the entrance but inside the working area…read moreis big, more so for their equipment I suppose. Kinda scary for the first time here. But I guess if you come here often it will phase you. the patient waiting area is quite unique with chairs that fold out of the wall and are sturdy. See photos. The place is quite busy, staff is friendly and parking is spacious but due to other clinics in the area it can get full and you have to pay for parking. I suggest you find a driver to drop you off and they can visit Kingsway mall nearby or take transit. The wait time is pretty organized so try to be on time. Same thing wait room, then screening room, another patient waiting room, & finally the appointment. Recommended for anyone who needs specific pain management but you do need a referral with a requisition from your doctor for a specific reason.

I had an appointment here recently and was rather pleased at having no wait at all at reception,…read moregetting such comprehensive information and nearly no wait for the ultrasound technician as well as great follow up information. This location is in a full and comprehensive clinic environment with many specialists and so on and so forth. So that's pretty convenient. There's lots of parking and it's reasonably transit accessible too.

Very caring and thorough. You can sense his genuine care for his patients and as someone who has…read morecomplex medical issues I can say that he ma he's sure to hear you out and understand you problem before making his diagnosis. One of the few that has the courage to tell you what you need to hear in a way that's still compassionate but clear.

I have been seeing Dr. Hauptman for 8 years now. I can truly say he is the most caring dr I have…read moreever had. He takes the time to listen to what I have to say and never brushes off my concerns. I highly recommend him to anyone with chronic pain conditions.

Today I forgot my requisition for my ultrasound. She tried to call the doctor to get out a faxed…read moreone over but she recommended may be driving home and getting it so that's what I did in the snow. I'm handicapped. I have a hard time getting around, but when I got back there with alt with the paperwork, I rejected saying I missed my appointment and to make another one. I thought when she sent me home to get my paperwork I'd be good but I'm very disappointed now. I gotta make another trip there next week to get this work done what I needed done. I wish they would've been straightforward with me and just tell me outright. Brian Beller

The radiologist and his staff are truly a blessing! I'm grateful for their kindness, compassion and…read moreprofessionalism!

i had an ultrasound done 8 days ago and the report is still not available on my health records nor…read morehas it been sent to my doctor.

I have come here for ultrasounds, xray's and cortisone injections. I have never had a problem with…read moreany part of my experience, from entering the building through exiting. Everyone is pleasant and punctual. I always go to the Ellerslie location, and recommend CDC to friends. I have previously gone to the West end location, and had no problem there either.