This particular location is not great. It's a franchise. They can charge whatever they for sending…read moreparcels. It's also a pickup location. Good luck with the staff being able to locate your packages. Good luck finding any staff at all.

Staff is unfriendly, lazy, slow, and unhelpful. Staff overall doesn't seem to agree on or…read moreunderstand the the policies; one staff member will give me my partner's package and another won't unless my partner is there, despite living in the same suite. I've stopped by multiple times just to waste my time when they refuse to give me a package that I have to come back with my partner to claim. I ordered a 15.5kg package that one staff member couldn't lift, which is a little pathetic. They had a trolly right beside the front desk, but instead opted to shove the package along the floor for two minutes until they asked ME to come behind the counter and pick it up for them. Absolutely horrendous. Get a dolly or staff that can lift the 50lb minimum. I'd get my packages delivered anywhere else if I had a choice.

Service was unbelievably terrible and rude. Very disappointed. I called to find out the address and…read moreverify where to pick up my mail keys from. The lady who answered was very rude and gave me heck for not picking my keys up sooner and threatened to send them back to their office (for a house I don't even have possession of yet I might add!). Then, I send my husband 30 minutes later to pick up the keys. She gave him attitude when it wasn't me who picked them up and for not having the document they need to give us the key (the document we get ON possession day). Just ridiculous. Train this locations staff with better manners, protocol, and service.

Great little expedient neighbourhood post office located in Oliver Square…read more I prefer hopping in her to a Shoppers location because they will have multiple staff and are quicker in general.

they are the fastest one , 3 women all work perfectly fast and always nice …read more I go there once a week and it's never busy or if it gets busy all 3 women starts taking people .

dear all, If you value your things, kindly avoid Canada post, because they have criminals working…read moreamong them as a staffs. I and my husband lost all our valuables that is worth thousands of dollar. We send the package from Edmonton Alberta to Halifax Nova Scotia. Mine was sent since July 18th 2025 and my huby sent his own around August 20th, up on till now, we have not receives those package. I try calling them for my bag, they keep saying they are investigating it. and they said they we not pay for the missing items, according to them, we did not pay for insurance. This company are criminals. I will continue to tell anyone and everyone i come across that Canada post delivery company are thief's.

waited for 3 weeks for a package that was suppose to take three days. I asked to have it dropped…read moreoff at my door as my only request.... I have a dog, so he would bark if anyone was at the door. Nobody even attempted to leave it at my door, they just went straight to the mailbox. I was awake when I got the notification. how can these employees be so non chalant about stuff like this? I am not disabled but imagine this happened for someone who was. This type of service is not what I would be proud of as an employee.

This is my regular post office. It is inside the Belmead Pharmacy. I have live in this…read moreneighbourhood for the past 5 years and have never received good service there. There seem to be new clerks all the time, or people who don't know how to use the computer, fax or money gram. It seems to me that everytime I am there something is down, like the money gram or the fax and so on. I saw that happening on several occations. Package pickup... don't try to come after 5PM. There is always a line up. And the problem is that it seems to me that nobody is trying to move quickly. If I had the same pace at my work I would be fired. The reason why I am writing this review is because of the last incident on last Tuesday. I arrived there after 5PM an there were about 8 people in line. Again one clerk was helping the other one to enter something into the computer. This took about 5 minutes, Then one clerk went on to look for a package. That took 5 minutes. Finally after 10 minutes, the clerk said: "Oh by the way if you want to send a money gram, our internet connection is down." There was a lady 2 people in front of me who just sight and left. She must have been standing there longer than I have and she just then found out she couldn't send it. My tip would be to put up a sign on the counter telling people that the machine is down... so they don't wait for nothing! Then after that happened. The one clerk started to clean up,.. she got her spray bottle and started cleaning the glass case, the counter, she started organizing... and I was thinking.... Lady, there are about 6 more people in line! Get to work, you can clean up later. Needless to say. I was ticked off. In general, the employees don't seem to have great customer service. They don't try to look up if you package is in the system. If the delivery note says TOMORROW after 5 or something , they don't even try... On several occasions they told me the package was not in yet but I SAW it in their little room in the back (my family always sends Bright Yellow boxes). I have to beg them to check in the system. I have no choice than to go there for my packages, If I could I would.

Apple should update their shit - I just followed Siri's instructions and there's a sign on the door…read moreof the Shoppers telling people the Canada Post moved in 2015!

Five stars to the Postal Outlet contained within this Pharmacy and store. The ladies who work at…read morethis Canada Post outlet are very efficient and knowledgeable, very fast and careful with your parcels. The staff are outstanding and Canada Post Corp. needs to bring their service to the level that this postal outlet offers. I have used the pharmacy and like Mr. pharmacist but the Mrs should take time off and then come back with a better customer service attitude or take a lesson from the ladies in the post office section. Good selection of magazines and goodies which seem to cater to the Standard Life workers.

Service is the best. It's a bit small in there which is…read moreonly a problem during rush hours. Parking is in the strip mall lot.

I've said many a mean thing about Canada Post's "authorized dealer" system, but this location is…read moreworse than terrible. How many complaints would it take for this one to get its contract revoked? The main problem is that there's always an unbelievably long lineup. Don't even think about it on Fridays or the last day of the month, and if Friday's the last day of the month, you'll be lucky if the lineup isn't stretching out the Shoppers entrance. The problem? Chronically and woefully understaffed. I have--no joke--stood in line for 45 minutes on more than one occasion because they had one person behind the counter. It's happened to me often enough that I assume it's their usual manner of staffing. I've even had to wait for astronomically long periods of time when it's a slow day (Saturday) and there's hardly a line. I only come here because it's the closest outlet, and my packages are sent here when I miss the mail carrier. I think desperation might be this location's business model, 'cos it sure ain't timely service.

Betty at the City Centre post office has gone out of her way more than once to help me get a parcel…read moreaway safely. She puts a lot of effort into doing her job right, and is always patient with me when I'm having sensory issues and difficulty in getting things done.