It gives me great joy to pile on this dump of a liquor store with yet another review exposing their lousy "customer service". To say this store provides poor customer services implies that it offers ANY customer service at all!
I moved to the area in the beginning of 2011, and became a customer here pretty quick. It didn't take long for me to see that the cashiers were absolutely, positively miserable! If you are in ANY customer service position and cannot be positive and do not enjoy dealing with the public, please take my advice and look for another job.
After a couple of years (2011-2013) of putting up with the nasty attitudes, I finally took my business elsewhere.
Fast forward to 2019. I was in the store today, unfortunately, and was checked out by, you guessed it, an absolutely MISERABLE cashier. She did not greet me when it was my turn to check out. She did not acknowledge me when I told her I was given bad information by a coworker when it came to where, exactly, to find something in the store. She didn't even offer me my receipt at the end of the transaction. I had to ask for it!
To sum up...
If you enjoy, as a paying customer, being treated like garbage, this is the place for you.
If you enjoy being disrespected, this is the place for you.
If you enjoy being given an attitude by the cashier, this is the place for you.
If you enjoy having to ask for your receipt at the end of checking out, well, you see where I'm going here.
To the manager(s) and/or owner(s) of this store, do you look for people that are already miserable before hiring them as a cashier, or do you train them to be miserable after you hire them? Or is it some combination of the two?
Never, EVER, again will I set foot in this store. If you are currently a customer, or thinking of becoming a customer, I urge you to look elsewhere. read more