We had such an amazing experience at Ron Tonkin Kia in Gladstone! Tyler helped us with our new Kia…read moreTelluride and he was absolutely wonderful to work with. He was knowledgeable, patient, personable, and made us feel so comfortable throughout the entire process. Earlier that same day we had stopped at Beaverton Kia and unfortunately had a very negative experience there. Walking into Ron Tonkin Gladstone was the complete opposite! Everyone was friendly, attentive, and genuinely seemed to care about helping us. Tyler especially went above and beyond to make sure all of our questions were answered and that we felt confident in our purchase. I cannot say enough good things about him and the whole team here. If you're looking for a new Kia, skip the stress and go to Ron Tonkin Gladstone and ask for Tyler!

TLDR: They literally…read moreruined a road trip for me and didn't even have the decency of reimbursing for towing or the initial diagnostic. DO NOT TRUST THEM TO DO YOUR MAINTENANCE I bought my Kia from RonTonkin Kia a year ago and returned almost two months ago to use my complimentary oil change. A week later, while on the highway at the start of a long-awaited road trip to Utah, my oil plug fell out -- a catastrophic failure that should never happen after a routine oil change. It left me stranded, stressed out, and forced to miss a hotel reservation we had already paid for. I had to get my car towed to the nearest Kia dealership, Weston Kia, where I was told in no uncertain terms: RonTonkin's service tech failed to properly tighten the oil plug. RonTonkin admitted fault and arranged for the car to be towed to their shop for testing. I was told there would be no cost to me. But Weston Kia would not release my car without someone covering the initial diagnostic fee. I paid it, under the reasonable assumption that RonTonkin would reimburse me later, since they were at fault and I was only in this situation because of their negligence. That was my mistake. While they eventually confirmed there was no engine damage, they dragged their feet for four weeks. I had already submitted a request for reimbursement for the towing and diagnostic charges, which was met with complete silence. When I finally picked up my car, the service advisor (Christian) told me I needed to call Kia corporate to get reimbursed -- which made zero sense. Kia corporate, of course, told me what I already suspected: this is a dealership service issue, and it's entirely RonTonkin's responsibility. When I circled back to Christian, he stalled again before ultimately telling me they wouldn't reimburse any of my costs. His excuse? That I "should have used Kia roadside assistance" for the tow (as if people are thinking clearly when their car breaks down in the middle of a road trip due to someone else's mistake), and that there's "no way" for them to reimburse the diagnostic fee. Unbelievable. This shop cost me hundreds of dollars, tons of time, and a road trip I had been looking forward to for months -- and then refused to take full responsibility. Not only was the oil change done incorrectly, but the customer service afterward was evasive, dismissive, and completely unprofessional. Save yourself the stress and the risk. Avoid RonTonkin Kia Service Center at all costs

We took our 2012 Honda CRV to Ace because the headlights had gotten so cloudy and yellow that…read moredriving at night was starting to feel unsafe. They did an amazing job -- when we picked it up the headlights looked brand new! Honestly, it was like they'd been replaced. And our local auto shop quoted us $1400 to install new ones, so we definitely came out way ahead by going to Ace. The guy who did the work clearly takes real pride in what he does. He didn't rush it and made sure everything looked perfect before handing the car back. It's rare these days to find someone who genuinely cares about the quality of their work like that. Based on the service and the results we received, I can't recommend Ace enough. Super friendly, professional, and their results speak for themselves. A night and day difference, literally!

Super helpful, professional, and knowledgeable about options for my car's bumper replacement. And…read morethey're reasonably priced! I've been a repeat customer for years, with good reason. I especially appreciate Mandy and Rigo's personal approach. (vs. the big shops which tend to hit you with pages of legal disclaimers. )

Great service; very professional yet personable. Cleaned our filthy car to a T. Very detailed…read moreoriented gentlemen. I will go back for sure. A bit expensive but not for all you get in record time with no appointment for interior work. Thank you!!!

The $200 detailing service was the biggest waste of money. I wanted to surprise my husband by…read morehaving his car professionally detailed. The interior was already in very good condition--it mainly needed a thorough vacuuming, the seats wiped down, and the dash, doors, and trim cleaned. I was in a hurry afterward, so I paid, left a generous tip, and drove away. As soon as I got in the car, I noticed dust and grime still all over the dashboard, door panels, and interior trim. When I got home, I ended up redoing the entire inside myself because so much had been missed. This was the second chance I've given them, and unfortunately, the results were just as disappointing. Lesson learned. If you want the job done right, you'll probably have to stand there and constantly check what they're missing. I won't be using their detailing service again.