If you've been coming to this specific location for years, don't panic when you can't find them --…read morethey've moved!! They were east of the McKinney Hospital -- now they're in the new building on the far west side of the hospital. Definitely an upgrade from the old digs lol. The Yelp address on this page is correct. Four Stars for what I went through! My order for a diagnostic mammogram took weeks to process. Every time I called Solis, they swore they never got the fax from my PCP. My PCP swore Solis was the problem. Pointing fingers at each other caused me to make an in-person visits to both places to finally secured my appointment. Not great customer service. While sitting in the lobby for my appointment, a few patients started chatting -- turns out, they were in the same paperwork purgatory too. Outside the paperwork issues, every person I interacted with -- front desk, techs, and doctor -- was incredibly kind, helpful, and patient. The actual care was excellent, even if the road to get there felt like running an obstacle course in flip-flops.

They used to be good. Starting with scheduling, I had to speak with 2 separate individuals. Neither…read morewere knowledgeable and both sounded like they were in bed, very muffled and clearly perturbed when I asked them to repeat themselves. Also, neither were particularly knowledgeable or helpful. The office manager can only repeat what their guidelines are and wouldn't dare lift a finger to actually help. The intake ladies were nice, but like the office manager, only repeated guidelines making it impossible for me to move forward. I know this service is a cash cow and business is clearly very good. I guess that's why decent customer service bypassed. It's also very necessary and. I'll be looking to get it done with a business that actually tries to assist patients.

Satisfied . Personable and friendly staff.The ultrasound technician was very professional and…read moreinformative.Will recommend your facility. Will use for future needs.

Appointment time was honored . When patient went to leave the exam room for lobby no assistance was…read moreoffered. Patient is an 88 year old frail female using a walker . Patient could not open door to get to lobby and it should have been obvious to tech that she would need assistance. Front desk staff saw patient struggling and assisted.

It's never "fun" to be asked by your physician to get an x-ray, as it alludes to a possible medical…read moreproblem. But the staff here makes you feel calm and comfortable. Quality expertise by all. Kudos to the entire staff here.

I went to Envision Imaging of McKinney for a MRI-guided arthrogram. Dr. Lon Hoang performed the…read moreprocedure. He was calm, articulate, patient, empathetic to my high state of nervousness, and took time to explain the process to me in detail. He even offered to play music, so I asked to listen to his playlist - and it put me at ease. He slowly numbed the injection site until he could proceed with me being comfortable. I felt a slight pressure - nothing else - no pain at all, it was remarkable. Everyone told me it would be excruciatingly painful. It is my experience on 10/21/2025 with Dr. Hoang that he is the physician to request any such procedure. My deepest and most sincere thanks, Dr. Hoang. You are blessed with this gift of care and expertise. Respectfully L-A. P.

What a wonderful place!…read more After a terrible experience elsewhere, I decided to try Envision. Sheesh, I am so glad I did! It was a great experience from walking in the door; it's a welcoming office, clean, and the team is courteous, from booking the appointment to the actual visit! The "People in the back," Jason and Millie, who actually did the MRI, were very kind and communicative (every step of the way); they followed safety protocols (gloves, needle, etc.). I am grateful to have found this place. If you're looking for a place that treats you with heart... like a human being, this is your place! A big fat THANK YOU to Envision Imaging (Allen, TX),

Awesome place imagining!! The place is nice and quiet and the employees are very professional and…read morenice. The procedure was done with care. The mri was quick.

Yearly mammogram...check! I was so happy to see this new location as it's closer to home/work and…read moremuch easier to navigate to for those close to the area. I've had all my mammograms performed at Solis and have had a good overall experience with them with the exception of one visit. I was very pleased with the person who performed my test, she was gracious, kind and knowledgeable, answered a few questions I had. The check in experience wasn't the best. Instructions advise one to show up 15 mins before apt time, doors opened a bit past apt time and because there was three of us waiting to check in, we were rushed in giving our names, updating profiles and showing ID/ins card. There was no privacy as everyone was addressed by both their first and last names, doctors info, etc. I would definitely return to this location but maybe schedule and apt in the middle of the morning or afternoon.

The billing department is AWFUL! I am and have been fully covered yet they have denied me 8 times…read moresince October. All letters have been filled with lies such as "your insurance has responded on your account", but when I call my insurance, they have not had a claim on me yet! Also, they cite many various insurance companies have been contacted, but again, my insurance has not been contacted! The last denial states "patient cannot be identified" . I called Solis to get this rectified (they took all my info and said they would look into it), but never heard anything back from the solis office side, just rose imaging out of Ohio. Makes me never want to get a mammogram again. Do not go there unless you want billing problems.

Had a wonderful experience! The front desk helper named "Bernie" was amazing and full of…read morepersonality. The technician was a forgivable 2 minutes late and was surprised by that according to other reviews. She was also very sweet and knowledgeable. All-in-all, I would definitely make this my go-to for imaging!

BEWARE: When Rayus says it's .00 'Out of Pocket' this is not true…read more I made an appointment for my elderly Dad who is 87. I told them at the front desk "Before we go through with the CT scan I would like to know what his cost will be. Can you call my insurance to verify what our out of pocket cost will be?" When I called back they told me his cost would be .00. When we arrived for the appointment they gave us a paper that stated his cost would be .00 as well. Two weeks later we received a bill for 143.79. from RAYUS (not the insurance company). My Dad's insurance paid Rayus $757.57 for a CT Thorax W/O dye. It took 5 min. Rayus argues that I need to call Cigna. Cigna is not billing us....Rayus is. They refuse to adjust their amount & continue to blame it on Cigna. This review is to help protect those who can not pay & are relying on Rayus to be truthful & stick to their word. P.S. Front Desk personnel are wonderful & very polite