Great place to get a human to put your plans into perspective. With so many online options you…read morecould do it yourself, but for the same price you can get personal service and save hours and hours of perusing websites. Plus they take deposits on some trips and can get the whole trip done instead of paying 100% upfront. I like to plan my own trips and watch all of the Steves and lonely planets videos and blogs but the time i waste when they have inside info already makes them a no brainer.

I recently went to the waterford bridal expo and won a ticket to India from Devon Travel Agency…read more You can imagine my excitement as I'm a new bride to be and loved the opportunity to visit my family and go shopping! I called the Agency to inquire about the opportunity and ask what steps I had to take in order to get the ticket. To my disdain, I was met with horrible customer service. Absolutely no-one was helpful and they were so rude to me on the phone. They proceeded to put me on hold to get someone who could help me out. I was put on hold for over 15 minutes! No-one came back on the phone. I then hung up and called again to let them know that I was on hold for such a long time and no-one came back to check up on me and the representative had the audacity to yell at me over the phone! I'm absolutely appalled by such poor customer service. This is supposed to be a happy experience for me and I was met with no kindness at all, in turn, the rep yelled at me. -Not a happy customer

Super efficient and courteous. I went here to get my JR passes. The lady was very thorough and…read moreexplained to me what trains I can take and how the process works. Great service in Chicago.

VERY nice people! I didn't realize that the Japan Rail Pass needed to be mailed to my house, and…read moreas a result, I didn't order in it in time before leaving for Japan. Luckily, our layover at O'Hare was long enough to permit my husband and I to go to their office to purchase the pass - that, and the fact that the woman who helped us processed everything extremely fast (we were in and out in 10 minutes). Also, a gentleman who works there provided us with a taxi company to call to bring us back to the airport - and even checked the status of the traffic on his phone (since we were cutting it close). We apologize for being so rushed, but want to thank you two for being so accommodating and going above and beyond! There was no line at security, so we arrived at our gate with 1.5 hours to spare! :)

We were looking forward to a trip of a lifetime. Something special that would be a great memory for…read morethe entire family. This was easily the most expensive trip we have ever booked, and we did it through Travelex International in Barrington Illinois. An issue came up where one of the travel finders wanted to levy a $500 penalty for a documentation change. When I asked Judy F. our sales person to help the resolve the issue, her response was "I am just the messenger", "I don't make the policies.". For context, I have a unique spelling for my middle name and Judy was completely clueless as to the challenges of having a name that is different from Bob, Dave or Sally. Her response and lack of initiative was so lackluster that it made me wonder if the company is unfriendly towards people who are different or minorities in general. I was taken aback, and still struggle to how understand person can bill themselves as a "Concierge" experience with such poor service and lack of empathy for the customer. Never again. To the owners, I would highly suggest they look beyond their current hiring practices and strive to bring on a more diverse staff that better understand the needs of people form different demographics. I realize there are many Travelex International locations. The one I am referring to is at 2061 N Barrington Road. Perhaps the other Travelex International locations offer better customer service.

Over the last 7 years I have booked about 6 trips for myself or my parents and have been very…read morepleased with their service and recommendations every time.

Excellent service! We used 3D Travels for our ladies trip to Cancun. We booked all inclusive hotel…read morewith them. We were really happy with it. We used 3D for our transportation from airport to the Hotel.

From the owner: Flights, hotels, Activities, Transfers, Tours, Car Rentals Bookingread more